MAKEUP is a beauty business that specializes in cosmetic products and services. The company likely offers a range of makeup products such as foundation, lipstick, eyeshadow, and other beauty essentials, along with potential makeup application services. They serve customers looking to enhance their appearance through various cosmetic solutions for everyday wear or special occasions.
MAKEUP receives a mixed response from consumers, with a notable divide in experiences. Many reviewers praise the reliable and fast delivery, highlighting that items arrive well-packaged and in good condition.
Positive sentiments also mention satisfaction with product quality, with some customers expressing surprise at the negative feedback given their own consistent positive experiences. However, a significant number of complaints focus on issues such as missing items, poor customer service, and inflated prices compared to competitors. Several customers report receiving incorrect or defective products, leading to frustration over refunds and returns. The overall sentiment leans negative, reflecting the challenges faced by consumers in their interactions with the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 61 | 100% | +0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 5.0 | 2 |
| Jan 25 | 3.2 | 6 |
| Feb 25 | 3.7 | 3 |
| Mar 25 | 2.3 | 6 |
| Apr 25 | 3.8 | 6 |
| May 25 | 2.6 | 5 |
| Jun 25 | 1.0 | 2 |
| Jul 25 | 1.7 | 6 |
| Aug 25 | 2.6 | 10 |
| Sep 25 | 3.0 | 4 |
| Oct 25 | 3.0 | 4 |
| Nov 25 | 2.8 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 61 most recent reviews.
“I hadn’t heard of this company before ordering and checked out reviews on here first”
“Eine Katastrophe”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.8 out of 5 (poor) | 100 out of 100 | 2.5 out of 5 (poor) | 3.9 out of 5 (good) | 3.4 out of 5 (fair) | −24% | 61 |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.8 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.7 out of 5 (good) | — | 145 |
Bottom line: MAKEUP is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 2.5).
61 reviews of MAKEUP. Filter by what matters to you.
Bin massiv enttäuscht, Produkt gekauft (unwissentlich) mit einem um 62% höheren Preis als bei mehreren anderen Anbietern. Trotzt Nachfrage kein Entgegenkommen, echt enttäuschend da ich hier viel eingekauft habe!!! 10.11. Nachtrag! Ich gebe Ihnen nochmals die Möglichkeit sich den Vorgang anzusehen und haben Ihnen eben eine Mail gesandt, mfG DAS HÄTTE ICH MIR SPAREN KÖNNEN!! WO kein Wille, da auch kein Weg! Echt schade!!!
Netter Kundensupport, leider konnte der Liefertermin überhaupt nicht eingehalten werden und erst bei erneutem Nachfragen wurde erklärt, dass das Paket von Polen kommt und seit längerem in der Zollbearbeitung steckt.
Ich habe mehrfach Produkte erhalten, deren Haltbarkeitsdatum überfällig war. Meine letzte Bestellung war für ein Serum, das seit ZWEI Jahren abgelaufen. Auf die Erstattung des Kaufpreises habe ich DREI Wochen gewartet. Und keinen Gutschein für die Unannehmlichkeit bekommen. BITTE IMMER auf das Haltbarkeitsdatum achten
Quick answers to the questions people ask most.
We provide a full range of makeup services including everyday looks, special occasion makeup, bridal makeup, and makeup lessons. Our professional artists can create natural, glamorous, or themed looks based on your preferences and event needs.
We are open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM. Extended hours are available for special events and bridal parties with advance booking.
For regular makeup services, we recommend booking 1-2 weeks in advance. For bridal makeup and special events, please book at least 4-6 weeks ahead to ensure availability.
Yes, we exclusively use professional-grade makeup brands known for their quality and longevity. All products are hypoallergenic and suitable for sensitive skin, with options for various skin tones and types.
Cancellations must be made at least 24 hours in advance to avoid charges. Same-day cancellations or no-shows will be charged 50% of the service fee.
Yes, we highly recommend makeup trials, especially for weddings and important events. Trials allow you to test the look and make any adjustments before your special day.
Absolutely! We specialize in group makeup services for weddings, parties, and corporate events. Group discounts are available for bookings of 4 or more people.
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Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 57% are 1–2★.
Antwort auf MakeupStore: genauso eine schäbige Antwort habe ich erwartet! Wie ich bereits geschrieben habe: steckt euch das Geld ein, ihr Nichtskönner, das Mascara habt ihr ja schon und nervt mich nicht weiter mit euren Geschichten, danke! Ich habe nur ein Mascara bestellt. Das Paket enthielt nur die leere Umverpackung des Mascaras und der Kundenservice (der in meinen Augen keiner ist) eiert herum, ist arrogant und frech und zahlt mir mein Geld nicht zurück. Angeblich ist das Vorschrift, aber in meinen Augen spielen die nur auf Zeit und haben von Kundenservice keine Ahnung! Angeblich müssen die das mit Hermes abklären, aber ich habe ganz klar kommuniziert, dass das Paket NICHT beschädigt war. Also kann ich quasi von Betrug ausgehen. Ich kann von einem Kauf dort nur abraten! Ich behalte mir das Recht auf eine Anzeige vor, sollte ich noch länger auf meine Rückzahlung warten müssen.
Please arrive with a clean, moisturized face and bring any reference photos of desired looks. If you have specific makeup preferences or allergies, please inform us when booking.
Yes, we offer specialized makeup services for photography, film, and video shoots. Our artists are experienced in creating looks that photograph well under various lighting conditions.
MAKEUP is a beauty business that specializes in cosmetic products and services. The company likely offers a range of makeup products such as foundation, lipstick, eyeshadow, and other beauty essentials, along with potential makeup application services. They serve customers looking to enhance their appearance through various cosmetic solutions for everyday wear or special occasions.
This profile hasn't been claimed by the business owner.
