Easy transaction …
Easy transaction … Although delivery costs more than doubled .

Materials Market is a leading UK supplier of building materials, providing a comprehensive range of products for construction and renovation projects. The company operates a user-friendly online platform, materialsmarket.com, where customers can access a wide selection of building supplies, including aggregates, timber, and plywood. By partnering with a network of trusted local suppliers, Materials Market ensures that customers receive timely deliveries and competitive pricing without the hassle of negotiation. Targeting both professional contractors and DIY enthusiasts, Materials Market simplifies the purchasing process by offering market-informed prices and a CORE+ membership program that unlocks additional discounts. Customers can plan their deliveries to fit their schedules, making it a convenient choice for anyone in need of reliable building materials. With a commitment to speed and service, Materials Market is dedicated to meeting the diverse needs of those in the construction and home improvement sectors.
Materials Market receives a mix of feedback from customers, with a notable 70% expressing positive experiences. Many reviewers highlight the competitive prices and timely delivery, often praising the efficient service and good communication.
Customers appreciate the overall value, noting that the materials are delivered as expected and on schedule. However, there are significant complaints regarding order accuracy, with several consumers reporting that wrong items were delivered multiple times, leading to frustration. Some express disappointment when promised delivery dates are not met, particularly when they rely on timely arrivals for projects. Despite these issues, the majority of reviews reflect satisfaction with the service and pricing. Overall, Materials Market is viewed positively, though there are areas for improvement in order fulfillment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 1,084 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.6 | 56 |
| Jan 25 | 4.5 | 54 |
| Feb 25 | 4.8 | 82 |
| Mar 25 | 4.1 | 50 |
| Apr 25 | 2.3 | 85 |
| May 25 | 3.0 | 112 |
| Jun 25 | 4.1 | 203 |
| Jul 25 | 4.0 | 85 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.5 | 82 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“So far I have only used once the service, and I had a great experience, competitive prices, good communication and ti...”
“Delivered items wrong multiple times”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.9 out of 5 (good) | 4.4 out of 5 (good) | +12% | 1,084 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Materials Market is #2 of 5 on overall rating in this group. On delivery, Red Run scores higher (4.9 vs 3.8).
500 reviews of Materials Market. Filter by what matters to you.
Easy transaction … Although delivery costs more than doubled .
Materials ordered on a Monday for delivery on Thursday, however no show on Thursday and a phone message at 4.20pm , delivered the next day am, but a day lost, these things happen - van had a puncture, material however correct and in good condition.
Friendly deliverer and efficient in what he is doing
Good and quick delivery
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I ordered timber with Materials Market for the first time 2 weeks ago, waited a week and was finally told that the order could not be fulfilled. It really wasn't clear at the time of placing the order that they didn't actually have a supplier at the price paid. I was refunded the money but this has now wasted a week. **13/11/25 update. Since writing this review, the company have been in touch twice to explain what happened and apologize, offering me compensation for the wasted time. Following their sincere response, I will now look to use them again in the future.
Easy to order, delivered quickly, and will use again
Hi, after a rather long wait I contacted the company by email and Akshita Yande rang me to say sorry but the order had been overlooked and now they had realized it would be dispatched tomorrow. It was and I am very pleased with the prompt delivery and the honesty of the person concerned. Quality of the materials ordered - Good.
Good service
Materials arrived on time.
Materials Market is a leading UK supplier of building materials, providing a comprehensive range of products for construction and renovation projects. The company operates a user-friendly online platform, materialsmarket.com, where customers can access a wide selection of building supplies, including aggregates, timber, and plywood. By partnering with a network of trusted local suppliers, Materials Market ensures that customers receive timely deliveries and competitive pricing without the hassle of negotiation. Targeting both professional contractors and DIY enthusiasts, Materials Market simplifies the purchasing process by offering market-informed prices and a CORE+ membership program that unlocks additional discounts. Customers can plan their deliveries to fit their schedules, making it a convenient choice for anyone in need of reliable building materials. With a commitment to speed and service, Materials Market is dedicated to meeting the diverse needs of those in the construction and home improvement sectors.
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