Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
Moving Internet receives high praise for its efficient service and reliable internet, with many customers highlighting the ease of setup and quick delivery. Reviewers appreciate the straightforward plug-and-play functionality, making it a great option for those transitioning to new homes.
However, there are notable complaints regarding service delays and inconsistent internet speeds, with some users reporting very slow connections and issues with customer support. A few customers express frustration over hidden fees and difficulties in obtaining refunds. Despite these criticisms, the majority of users find the service satisfactory and effective for temporary needs. Overall, Moving Internet is viewed positively, though potential customers should be aware of the mixed experiences regarding speed and service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 589 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 4.2 | 11 |
| Oct 24 | 5.0 | 9 |
| Nov 24 | 3.2 | 5 |
| Dec 24 | 3.8 | 9 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 3.5 | 6 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.7 | 6 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it wor...”
“Hired this service for my daughter to revise for her GCSEs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 3.3 out of 5 (fair) | −18% | 589 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 | |
| 4.6 out of 5 (good) | 33 out of 100 | — | — | — | — | 8 |
Bottom line: Moving internet is #5 of 5 on overall rating in this group. On value, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.5 vs 3.3).
589 reviews of Moving internet. Filter by what matters to you.
Easy to use when between contracts. The only downside is it uses mobile network. The Henley regatta was on in my town, so the mobile network was overloaded at times during the day. This affected the service. Apart from that, very easy to use.
Really quick to arrange and the WiFi kept me working from home for two weeks while our permanent Internet was being sorted. As is often the case, the Internet company messed around and delayed our activation date a few times, so being able to extend the hire period with a quick email to MovingInternet was really really helpful during a stressful time. The deposit came back really quickly as well. No notes!
Very quick and efficient service.
Quick answers to the questions people ask most.
We provide comprehensive internet relocation services including connection transfers, new installations, and network setup at your new business location. Our services cover various connection types such as fiber, cable, and DSL depending on availability in your area. We work with multiple internet service providers to ensure you get the best solution for your business needs.
We recommend scheduling your internet relocation at least 2-3 weeks before your move date to ensure availability and proper coordination. This timeframe allows us to coordinate with service providers, check availability at your new location, and minimize downtime. For complex installations or multiple locations, additional lead time may be required.
Some downtime is typically unavoidable during an internet move, but we work to minimize disruption to your business operations. We can often coordinate the disconnection and reconnection to reduce downtime to just a few hours or days. For businesses requiring continuous connectivity, we can discuss temporary solutions or overlapping service periods.
We need your current and new business addresses, preferred move date, current internet service details, and specific requirements for your new location. Information about your business size, number of employees, and bandwidth needs helps us recommend the best solution. We also need to know if you have any special equipment or network configurations that need to be maintained.
Yes, we can assist with coordinating the cancellation of your existing internet service at your old location. We work with you to ensure proper timing so service ends after your move is complete and any equipment is returned. This helps avoid early termination fees and ensures a smooth transition to your new location.
Yes, we handle internet setup for businesses expanding to multiple locations or consolidating from several offices. We coordinate with various service providers to ensure consistent service across all your locations. Our team manages the logistics to ensure all sites are connected according to your timeline and requirements.
Our customer service team is typically available during standard business hours, Monday through Friday. Installation and setup appointments can often be scheduled during extended hours or weekends to minimize disruption to your business operations. Contact us to discuss scheduling options that work best for your business needs.
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The internet service was so bad that it couldn’t register on a speed test kept trying for a couple of weeks but no good I wasted hours trying to contact the non existent customer service I frustrated called another company located in the same building to see if they new if MI were still in business Eventually gave up and returned the equipment Top tip if you are going to try MI pay for the minimum and see if it works for you I paid for two months thinking NOTTING HILL would be ok try calling customer support before you commit would be my advice moving internet are probably not made aware of any issues because there are no staff to answer the phone
As a temporary solution the process was easy, internet was pretty good with regards to download speed, extending the service simple with delivery and return really straight forward at no additional cost. Some may grumble at the cost which isn’t cheap compared to normal internet cost, but as a temporary solution this was spot on. Thanks Guys.
This device was great! Really quick and easy to use - you just plug it in and it works straight away. No idea why all wifi boxes aren't set up like this! The signal was strong enough to wfh and it's easily transportable from room to room if needed.
Completely hassle free, the router was delivered tghe next day, was simple to set up and gave speedy WiFi service.
Moving Internet plugged a critical need that will be familiar to anyone navigating the gap between moving into a property and wired broadband installation. The router arrived earlier than anticipated and started working straight away with a very simple setup. Speeds are of course contingent on local cell signal strength, but we found that it was generally adequate for moderate home working usage (including video calls) and streaming. Device return was easy too - just find a padded envelope, stick the return label on, and put it in a parcel postbox (the plug on the power lead is a bit too big for a standard letterbox). Overall, a very useful service that solved a pressing problem.
Excellent service to get you online temporarily. The router arrived on time, worked when plugged in without complications. If you're moving house and need to get online before being connected to your supplier, I would definitely recommend Moving Internet.
Very fast internet and good coverage. You get the equipment very fast too, when you desperately need to have access to internet.
A great way to stay connected when moving. Moving Internet provided an excellent service which was simple to arrange, simple to use and simple to return. I would recommend this to bridge any temporary loss of Internet. I used this when moving home and had a gap between my move in date and my broadband installation date.
Brilliant idea, great communication and service. Highly recommended!
You can reach us through our website contact form, phone, or email to begin planning your internet relocation. Our team will schedule a consultation to assess your needs and provide a customized moving plan. We'll assign a dedicated coordinator to guide you through the entire process from start to finish.
Yes, we coordinate equipment installation including modems, routers, and any necessary networking hardware at your new location. Our technicians can help with basic network configuration and ensure your internet connection is working properly. For complex network setups, we can recommend certified IT professionals or work with your existing IT team.
If traditional internet services aren't available at your new location, we'll explore alternative solutions such as satellite internet, fixed wireless, or mobile hotspot options. We research all available providers in your area and present viable alternatives to keep your business connected. In some cases, we may be able to coordinate with providers to extend service to your location.
Yes, we can assist with relocating bundled services that include both internet and business phone systems. We coordinate with your current provider to transfer or establish new bundled services at your new location. This ensures your business communications remain integrated and you maintain any cost savings from bundled pricing.
We work diligently to meet scheduled installation dates and communicate any potential delays as soon as we become aware of them. If delays occur due to provider issues or unforeseen circumstances, we'll explore temporary solutions and keep you informed throughout the process. Our goal is to minimize any impact on your business operations and resolve issues as quickly as possible.
Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
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