Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
Moving Internet receives high praise for its efficient service and reliable internet, with many customers highlighting the ease of setup and quick delivery. Reviewers appreciate the straightforward plug-and-play functionality, making it a great option for those transitioning to new homes.
However, there are notable complaints regarding service delays and inconsistent internet speeds, with some users reporting very slow connections and issues with customer support. A few customers express frustration over hidden fees and difficulties in obtaining refunds. Despite these criticisms, the majority of users find the service satisfactory and effective for temporary needs. Overall, Moving Internet is viewed positively, though potential customers should be aware of the mixed experiences regarding speed and service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 589 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 4.2 | 11 |
| Oct 24 | 5.0 | 9 |
| Nov 24 | 3.2 | 5 |
| Dec 24 | 3.8 | 9 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 3.5 | 6 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.7 | 6 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it wor...”
“Hired this service for my daughter to revise for her GCSEs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 3.3 out of 5 (fair) | −18% | 589 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 | |
| 4.6 out of 5 (good) | 33 out of 100 | — | — | — | — | 8 |
Bottom line: Moving internet is #5 of 5 on overall rating in this group. On value, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.5 vs 3.3).
589 reviews of Moving internet. Filter by what matters to you.
What a lifesaver! We moved into our house and after giving the internet provider over a months notice we didn’t have internet ready. This was a catastrophe for me and my partner who work from home. Did a quick search found Moving Internet. Router arrived the next day, speed and quality was was very good. The return process and refund was also very efficient. Thanks for saving the day Moving Internet!
Great service, ordered last minute so did not arrive next day, but the following day, so was informed the hire would commence from receipt a day later. Easy to install. Reminder that hire was coming to an end, and notification when deposit refunded.
Great reliable service for when your in need of a temporary internet, it really helped us after moving into a new house as we were waiting for our broadband provider to install a new line.
Quick answers to the questions people ask most.
We provide comprehensive internet relocation services including connection transfers, new installations, and network setup at your new business location. Our services cover various connection types such as fiber, cable, and DSL depending on availability in your area. We work with multiple internet service providers to ensure you get the best solution for your business needs.
We recommend scheduling your internet relocation at least 2-3 weeks before your move date to ensure availability and proper coordination. This timeframe allows us to coordinate with service providers, check availability at your new location, and minimize downtime. For complex installations or multiple locations, additional lead time may be required.
Some downtime is typically unavoidable during an internet move, but we work to minimize disruption to your business operations. We can often coordinate the disconnection and reconnection to reduce downtime to just a few hours or days. For businesses requiring continuous connectivity, we can discuss temporary solutions or overlapping service periods.
We need your current and new business addresses, preferred move date, current internet service details, and specific requirements for your new location. Information about your business size, number of employees, and bandwidth needs helps us recommend the best solution. We also need to know if you have any special equipment or network configurations that need to be maintained.
Yes, we can assist with coordinating the cancellation of your existing internet service at your old location. We work with you to ensure proper timing so service ends after your move is complete and any equipment is returned. This helps avoid early termination fees and ensures a smooth transition to your new location.
Yes, we handle internet setup for businesses expanding to multiple locations or consolidating from several offices. We coordinate with various service providers to ensure consistent service across all your locations. Our team manages the logistics to ensure all sites are connected according to your timeline and requirements.
Our customer service team is typically available during standard business hours, Monday through Friday. Installation and setup appointments can often be scheduled during extended hours or weekends to minimize disruption to your business operations. Contact us to discuss scheduling options that work best for your business needs.
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Ideal temporary solution while we waited on WiFi being installed. Solid connection allowing me to work from home.
Moving internet is a fantastic service! They are professional, efficient and do their utmost to ensure you have a broadband connection when all else fails. I was able to get broadband the day after I lost it through moving, and then kept moving internet until my new broadband service was established. The return of the equipment was easy and deposit return swift, thank you Moving internet.
Absolutely loved this! It was an easy process and the device worked well. We recently moved property and our WiFi provider was messing us around but found this as a solution. For about a month it was used for two people working from home, with 4 laptops and constant teams calls with no issue. Only downfall was it was expensive for that time. However would definitely recommend and use again!
No issues to report good all round service Thank you
I work from home and moved recently. I only intended to use the moving internet service for ten days but due to issues with my existing broadband I had to extend by several weeks. The service I got from moving internet was excellent - equally as good as the service I get from my broadband provided. I have no complaints about the moving internet service.
A lifesaver when there was an unexpected gap when switching broadband providers. Loses one star though as the website gives the impression you will get amazing bandwidth but this is entirely down to your mobile reception. £50 a week for the standard kit is a bargain compared to what you'd pay if you'd used a hotspot Bandwidth is definitely much better than a hotspot With limited devices connected I could: + stream a movie + access the cloud to work I could not: - take video (Teams) calls with the camera on - my wife's work VPN also would not allow the network Receipt was quick (next day) Return was easy (requires a post office) Refund was smooth - 6 days after dispatch (including a weekend)
I'm sure it worked fine but it still couldn't get a signal.
We were in the process of changing internet peoviders, but after some delays out of our control, we were going to end up with no internet at all for 3 weeks. We found moving internet after an online search and found the whole experience super helpful and quick. They were thorough and informative and kept us up-to-date with the order and delivery. I'd say the only drawback was the speed, and that the internet dropped intermittently, but that could've been down to the area we live (rural). Overall, a fab service and would definitely use again.
Excellent service
I used Moving Internet as we moved house and it took several weeks to get our normal broadband re-connected. I was a little sceptical, but I must say, I was immediately converted. The renting process is really easy. The device arrived on the day agreed. And it is as simple as plugging it in and connecting. I had to extend my rental a couple of times, which was straight forward. The eventual return was as easy as packing the router and power lead into an envelope, sticking on the label which came with the box and dropping it at a Post Office. I highly recommend this as a temporary broadband solution.
Very good service
We had a really bad experience with this company. They sent us the wrong password for our internet box so we were unable to access the internet. We emailed them (the only method of contact they offer) on the Thursday, they didn't respond till Monday. They didn't look at the screen shots we sent them, they didn't read the emails we sent them. They just sent us the same form response, making it clear they had not read or looked at anything. Refused to fully refund us despite their service being unusable (as they provided the wrong password). We had to spend a lot of money paying for an alternative internet service. They did not apologise in anyway. The customer service was really bad, considering they made such a basic mistake and then ignored us for six days of our so called hire, a simple 'sorry' would have gone a long way.
A very good service from this Company. Easy to transact with good coverage. Resolved my issue while i was awaiting fibre installation.
Fantastic solution to the awkward wait of transferring over internet services during a house move. The hub was ordered the day before we needed it and arrived quickly. The box was so easy to install and provided instant strong internet. Communication from the company was excellent- very clear and easy to understand.
Excellent service and worked well so daughter and son-in-law could come on family holiday whilst working from home for the remainder of their week! Can recommend not just for moving home but for holidays where location has no wifi built in!!
You can reach us through our website contact form, phone, or email to begin planning your internet relocation. Our team will schedule a consultation to assess your needs and provide a customized moving plan. We'll assign a dedicated coordinator to guide you through the entire process from start to finish.
Yes, we coordinate equipment installation including modems, routers, and any necessary networking hardware at your new location. Our technicians can help with basic network configuration and ensure your internet connection is working properly. For complex network setups, we can recommend certified IT professionals or work with your existing IT team.
If traditional internet services aren't available at your new location, we'll explore alternative solutions such as satellite internet, fixed wireless, or mobile hotspot options. We research all available providers in your area and present viable alternatives to keep your business connected. In some cases, we may be able to coordinate with providers to extend service to your location.
Yes, we can assist with relocating bundled services that include both internet and business phone systems. We coordinate with your current provider to transfer or establish new bundled services at your new location. This ensures your business communications remain integrated and you maintain any cost savings from bundled pricing.
We work diligently to meet scheduled installation dates and communicate any potential delays as soon as we become aware of them. If delays occur due to provider issues or unforeseen circumstances, we'll explore temporary solutions and keep you informed throughout the process. Our goal is to minimize any impact on your business operations and resolve issues as quickly as possible.
Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
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