As described
As described. Also, when I sent it back a week early, I got a refund for the time I didn't use.

Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
Moving Internet receives high praise for its efficient service and reliable internet, with many customers highlighting the ease of setup and quick delivery. Reviewers appreciate the straightforward plug-and-play functionality, making it a great option for those transitioning to new homes.
However, there are notable complaints regarding service delays and inconsistent internet speeds, with some users reporting very slow connections and issues with customer support. A few customers express frustration over hidden fees and difficulties in obtaining refunds. Despite these criticisms, the majority of users find the service satisfactory and effective for temporary needs. Overall, Moving Internet is viewed positively, though potential customers should be aware of the mixed experiences regarding speed and service reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 589 | 100% | +2.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.6 | 15 |
| Sep 24 | 4.2 | 11 |
| Oct 24 | 5.0 | 9 |
| Nov 24 | 3.2 | 5 |
| Dec 24 | 3.8 | 9 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 1.0 | 2 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 3.5 | 6 |
| May 25 | 5.0 | 2 |
| Jun 25 | 4.7 | 6 |
| Jul 25 | 3.7 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it wor...”
“Hired this service for my daughter to revise for her GCSEs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 3.3 out of 5 (fair) | −18% | 589 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.9 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 | |
| 4.6 out of 5 (good) | 33 out of 100 | — | — | — | — | 8 |
Bottom line: Moving internet is #5 of 5 on overall rating in this group. On value, Freedomsat 4G, Fibre & Satellite Broadband Internet scores higher (4.5 vs 3.3).
589 reviews of Moving internet. Filter by what matters to you.
As described. Also, when I sent it back a week early, I got a refund for the time I didn't use.
Positive: equipment arrived on time and really easy to get set up and use. Excellent speed for streaming services even with multiple devices using it. Negative: Not fast enough if you need it to work from home and have many Teams video calls and opening large files from remote server.
Arrived on time, easy to extend the hire period online, internet coverage was great for my needs whilst moving house. Will use again as so straightforward and an ideal solution for temporary internet coverage
Quick answers to the questions people ask most.
We provide comprehensive internet relocation services including connection transfers, new installations, and network setup at your new business location. Our services cover various connection types such as fiber, cable, and DSL depending on availability in your area. We work with multiple internet service providers to ensure you get the best solution for your business needs.
We recommend scheduling your internet relocation at least 2-3 weeks before your move date to ensure availability and proper coordination. This timeframe allows us to coordinate with service providers, check availability at your new location, and minimize downtime. For complex installations or multiple locations, additional lead time may be required.
Some downtime is typically unavoidable during an internet move, but we work to minimize disruption to your business operations. We can often coordinate the disconnection and reconnection to reduce downtime to just a few hours or days. For businesses requiring continuous connectivity, we can discuss temporary solutions or overlapping service periods.
We need your current and new business addresses, preferred move date, current internet service details, and specific requirements for your new location. Information about your business size, number of employees, and bandwidth needs helps us recommend the best solution. We also need to know if you have any special equipment or network configurations that need to be maintained.
Yes, we can assist with coordinating the cancellation of your existing internet service at your old location. We work with you to ensure proper timing so service ends after your move is complete and any equipment is returned. This helps avoid early termination fees and ensures a smooth transition to your new location.
Yes, we handle internet setup for businesses expanding to multiple locations or consolidating from several offices. We coordinate with various service providers to ensure consistent service across all your locations. Our team manages the logistics to ensure all sites are connected according to your timeline and requirements.
Our customer service team is typically available during standard business hours, Monday through Friday. Installation and setup appointments can often be scheduled during extended hours or weekends to minimize disruption to your business operations. Contact us to discuss scheduling options that work best for your business needs.
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Exactly what they said - next day arrival, good internet and deposit refund all on time
Easy to book online (obvs). Reliable on delivery (although GPO not so much - had to go pick up my parcel). Great speed of wifi. Plug and play. Easy to return and reliable on the refund. Second time I've used this service and I'll do it again whenever I need to.
Everything is very prompt and above board. Got the device and refund very promtply. Internet can be variable depending on the location, but they had some internet in my flat which had no phone wifi at all, it just wasn't super quick. Second time I've used this service, will use again
Wish I had known about this company before!! What an amazing service. Between houses during a move waiting for broadband to be installed in an area with poor phone signal. Ordered a temporary Internet router from moving Internet and it was so easy to set up and did exactly what was expected and provided temporary wifi for our devices and TV to keep the kids entertained and adults sane😂 They even let us extend for a few extra days when our broadband was delayed. It was also just as easy to return the kit with everything needed provided and a free royal mail collection. Absolutely AMAZING service. Would HIGHLY recommend!!
I had a very bad experience with moving internet. - They say that they will deliver the device next day, though I got it in 3 days. Agent said that Royal Mail may have delays - Internet speed was poor, not even good enough to have one live stream running and their team suggests that 12-16 MBPS is good speed. - To improve the speed, the service team offered to send another device, which goes to show that the right device wasnt sent in the first case. I did not take their offer as I had lost my confidence already - Finally, they didnt even return my security deposit. While there was some delay on my side, they did not take into account the performance and other issues on their end. In the end an awful experience and false marketing.
We used Moving Internet to get temporary internet after moving house as there was a 2 week gap before our primary internet service was installed. The signal was generally good with minimal interruptions and it allowed me to work from home without needing to go into the office. The only thing that didn't seem to work was Netflix, even though all other subscriptions worked perfectly fine, so we didn't really know why that happened. But all in all, a good experience.
We moved into a new house and the internet service provider postponed our installation date by 3 weeks leaving us a gap. We used moving internet and it was a great solution. We had to try a couple of different rooms to find the best signal but then it worked great for streaming etc for the full period. Would definitely recommend.
Quite expensive but saved us when we had no other choice. Works easy but isn’t ideal for multi person use would recommend over having no internet but isn’t great for streaming or gaming. None the less does what you ask for and glad to of had it when they’re was no other option for us. Contacting company and making changes is simple and pleasant
They saved me as I wouldn’t have internet at home and had to work. Came on time - easy to extend and after I sent the device back on time and after several days got my refund. One last thing the internet speed was good and had no issues with it. Best choice for whoever needs internet temporarily.
The purchase was quick and easy, the delivery was on time, though the parcel had been opened, and the WiFi setup was very simple. The returns process was also quick and easy, and free, which is always nice. The WiFi itself wasn't very good though. We bought this WiFi as we had moved house and my husband works from home, but our usual provider couldn't set up the WiFi until about a week after we'd moved into the house. The WiFi was so bad that my husband couldn't work from home anyway and had to go to a local WiFi cafe instead, which wasn't easy for his meetings!
You can reach us through our website contact form, phone, or email to begin planning your internet relocation. Our team will schedule a consultation to assess your needs and provide a customized moving plan. We'll assign a dedicated coordinator to guide you through the entire process from start to finish.
Yes, we coordinate equipment installation including modems, routers, and any necessary networking hardware at your new location. Our technicians can help with basic network configuration and ensure your internet connection is working properly. For complex network setups, we can recommend certified IT professionals or work with your existing IT team.
If traditional internet services aren't available at your new location, we'll explore alternative solutions such as satellite internet, fixed wireless, or mobile hotspot options. We research all available providers in your area and present viable alternatives to keep your business connected. In some cases, we may be able to coordinate with providers to extend service to your location.
Yes, we can assist with relocating bundled services that include both internet and business phone systems. We coordinate with your current provider to transfer or establish new bundled services at your new location. This ensures your business communications remain integrated and you maintain any cost savings from bundled pricing.
We work diligently to meet scheduled installation dates and communicate any potential delays as soon as we become aware of them. If delays occur due to provider issues or unforeseen circumstances, we'll explore temporary solutions and keep you informed throughout the process. Our goal is to minimize any impact on your business operations and resolve issues as quickly as possible.
Moving Internet is a UK-based company specializing in providing short-term internet solutions for both residential and business customers. The company offers a range of temporary Wi-Fi devices that allow users to access high-speed internet without the need for a landline or complicated installation processes. Customers can easily hire 4G and 5G internet devices for periods as short as three days, with speeds reaching up to 200MBps, making it ideal for streaming, video conferencing, and online gaming. The service is designed for individuals and businesses requiring reliable internet access for temporary needs, such as events, travel, or short-term projects. With features like unlimited data, next working day delivery, and user-friendly setup, Moving Internet ensures that customers can connect quickly and efficiently, meeting their short-term connectivity requirements without hassle.
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