Excellent service
Excellent service and great packaging.

Nicks Wine Merchants is an established online retailer specializing in a diverse selection of Australian boutique and rare wines. With over 50 years of experience, the company caters to wine enthusiasts and consumers seeking high-quality local and imported wines. In addition to their extensive wine range, Nicks Wine Merchants offers a variety of spirits and liqueurs. Targeting both casual buyers and connoisseurs, Nicks Wine Merchants provides free delivery to most of Australia for orders exceeding $200. The family-owned and operated business prides itself on its commitment to quality and customer service, making it a trusted source for fine wines and spirits in the Australian market.
Nicks Wine Merchants garners high praise from customers for its excellent service and quick delivery, with many noting that the prices are competitive compared to other retailers. Reviewers frequently highlight the great selection of wines and spirits, often mentioning specific favorites and the overall quality of the products.
However, some customers express frustration regarding delivery issues, with a few reporting significant delays and problems with their orders. Despite these complaints, the majority of feedback emphasizes the positive experiences, including prompt responses to inquiries and well-packaged deliveries. Overall, Nicks Wine Merchants is viewed favorably, with a strong reputation for quality and service, despite occasional delivery hiccups.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Cheaper than Dan Murphy’s and quicker delivery”
“Shockingly unsatisfactory/rotten non delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 |
Bottom line: Nicks Wine Merchants is #1 of 5 on overall rating in this group.
500 reviews of Nicks Wine Merchants. Filter by what matters to you.
Excellent service and great packaging.
Great products and smooth delivery.
Fabulous service ... would definitely use you again ... had a tight schedule and it was delivered on time
Weeks in and still no delivery ! All covid aside this is a poor situation.
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I only order from Nicks and find their prices to beat most retailers and they have the greatest selection I have seen. The service and delivery is great and find they have a great range of Whiskies around.
Great prices and love the info on this site - had to email a question and got a super quick response. Delivery took a wee bit - but that was probably Covid related rather than Nick's. Very happy.
Thanks so much for being the only place I could find Cointreau Noir - looking forward to many an evening feeling just a little bit special....
I found the akvavit I have been looking for these 15 years! Very exciting to find my husbands favourite! Ordering was easy, postage was quick and the bottles arrived safe and sound.
Fantastic service and delivered in 24hours
Fantastic range, pricing and service. AAA rating in all aspects. Keep it up.
I ordered a beautiful Rose that I had been trying to track down for a long time. Communication was excellent and delivery very efficient.
I purchased a bottle of Dailuaine 16 a couple of years ago and fell in love with it but wasn't able to purchase it anywhere in Aus. I put my name down on the 'email when back in stock' quite a while ago and was pleasantly surprised to see it was back in stock a couple of weeks ago. Grabbed a bottle via click and collect which was ready same day. Excellent stuff!
All wines bought from the site are as described. Very reassuring indeed. Easy to buy. Difficult to resist …
Excellent service and timely delivery
Nicks Wine Merchants is an established online retailer specializing in a diverse selection of Australian boutique and rare wines. With over 50 years of experience, the company caters to wine enthusiasts and consumers seeking high-quality local and imported wines. In addition to their extensive wine range, Nicks Wine Merchants offers a variety of spirits and liqueurs. Targeting both casual buyers and connoisseurs, Nicks Wine Merchants provides free delivery to most of Australia for orders exceeding $200. The family-owned and operated business prides itself on its commitment to quality and customer service, making it a trusted source for fine wines and spirits in the Australian market.
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