No accountability on delivery
No accountability on delivery! It has been 3 weeks since my order and still no wine delivery. Staff don't really seem to care and am having to try and track down lost wine myself!

Nicks Wine Merchants is an established online retailer specializing in a diverse selection of Australian boutique and rare wines. With over 50 years of experience, the company caters to wine enthusiasts and consumers seeking high-quality local and imported wines. In addition to their extensive wine range, Nicks Wine Merchants offers a variety of spirits and liqueurs. Targeting both casual buyers and connoisseurs, Nicks Wine Merchants provides free delivery to most of Australia for orders exceeding $200. The family-owned and operated business prides itself on its commitment to quality and customer service, making it a trusted source for fine wines and spirits in the Australian market.
Nicks Wine Merchants garners high praise from customers for its excellent service and quick delivery, with many noting that the prices are competitive compared to other retailers. Reviewers frequently highlight the great selection of wines and spirits, often mentioning specific favorites and the overall quality of the products.
However, some customers express frustration regarding delivery issues, with a few reporting significant delays and problems with their orders. Despite these complaints, the majority of feedback emphasizes the positive experiences, including prompt responses to inquiries and well-packaged deliveries. Overall, Nicks Wine Merchants is viewed favorably, with a strong reputation for quality and service, despite occasional delivery hiccups.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 2.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Cheaper than Dan Murphy’s and quicker delivery”
“Shockingly unsatisfactory/rotten non delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 2.9 out of 5 (fair) | — | 1,000 |
Bottom line: Nicks Wine Merchants is #1 of 5 on overall rating in this group.
500 reviews of Nicks Wine Merchants. Filter by what matters to you.
No accountability on delivery! It has been 3 weeks since my order and still no wine delivery. Staff don't really seem to care and am having to try and track down lost wine myself!
always quick and efficient delivery , and that's to WA! The availability of wines exceeds nearly all other Aussie online sites
Always great service, fast delivery and items are in stock unlike some other merchants
Brilliant choice, loved the filter of personal choice that resulted in some great wines, thanks!!
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I still haven't received it after paying a lot for delivery
I bought a beautiful wine and it was delivered promptly
The scotch arrived in the stated time, the price was great, I'll be ordering more scotch in the future, for the right price.
Excellent service. Ordering was easy and the price of the quality wine was too good to pass up. Interstate delivery within about 3 days of ordering. Couldn’t ask for more.
I was very pleased with the service I recieved.Delivered on time and in good condition. In these times it is great work. Thanks Walter
Great prices, great delivery, no complaints.
I recently ordered a number of different spirits and liquers from Nick's Wine Merchants. One of the main things I like about Nicks is the very large range in stock - there are items I haven't seen in other shops. The ordering process went very smoothly and my delivery was made very quickly. I will definitely buy more items from Nicks.
Website was so easy to navigate and the range was fantastic - delivery was quick and the packaging was first class, a first class experience. Will definitely be ordering more products from Nicks Wine Merchants.
Our dealing with Nicks Wine Merchants has been very easy and friendly and above all very professional. Our wine arrived without delay and without incident. Thank you.
I have been buying for Nicks for a few years now and have had great service delivered to my door never a problem
Best range of products. Online orders are dealt with promptly.
Great service, parcel was left in spot indicated as instructed. Will return
Nicks Wine Merchants is an established online retailer specializing in a diverse selection of Australian boutique and rare wines. With over 50 years of experience, the company caters to wine enthusiasts and consumers seeking high-quality local and imported wines. In addition to their extensive wine range, Nicks Wine Merchants offers a variety of spirits and liqueurs. Targeting both casual buyers and connoisseurs, Nicks Wine Merchants provides free delivery to most of Australia for orders exceeding $200. The family-owned and operated business prides itself on its commitment to quality and customer service, making it a trusted source for fine wines and spirits in the Australian market.
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