Northwell Health is a comprehensive healthcare provider based in New York, offering a wide range of medical services and programs to meet the needs of patients and communities. The organization operates multiple hospitals, outpatient facilities, and specialized clinics, focusing on delivering high-quality care across various medical disciplines, including urgent care, primary care, and advanced surgical services. Northwell Health is committed to improving the health of the communities it serves through innovative treatment options and patient-centered care. The company caters to a diverse population, including individuals and families seeking healthcare services, as well as employers looking for occupational health solutions. With a strong emphasis on research and education, Northwell Health also collaborates with academic institutions to foster advancements in medical science and training for future healthcare professionals. Through its extensive network, Northwell Health aims to provide accessible, effective healthcare tailored to the unique needs of its patients.
Reviews for Northwell Health overwhelmingly reflect dissatisfaction among consumers, with a significant number rating the service poorly. Many people express frustration with the lack of effective communication, particularly regarding the inability to message doctors and the poor functionality of the patient portal.
Complaints about billing practices are rampant, with several customers reporting receiving incorrect medical bills despite having insurance coverage. While some reviewers acknowledge the presence of exceptional doctors and commend the quality of the hospital in Manhasset, these positives are overshadowed by the overall negative experiences shared. Issues with follow-up care and misdiagnoses further contribute to the sentiment of discontent.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.6 | 7 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Dec 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 1.0 | 1 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 2 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 1.6 out of 5 (poor) | 50 out of 100 | — | 7 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 10 |
Bottom line: Northwell Health is #5 of 5 on overall rating in this group.
7 reviews of Northwell Health. Filter by what matters to you.
Room for improvement here. There are exceptional doctors and their hospital in Manhasset is incredible. It’s difficult to get anyone to follow back up on things they say they will need to investigate further. Some doctors can be quite conservative and condescending and don’t even try to hide their lack of interest in your care.
GET A SECOND OPINION from outside of northwell. Twice now i’ve been ok’d as not having something (woohoo!) (from outside of northwell) when northwell said i did (tsk). This goes for their imaging as well. Let me rephrase. Nwell said i had something, and a non-nwell medical practice said i did not have something. 2 different things on 2 different body parts.
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Northwell Health is a comprehensive healthcare provider based in New York, offering a wide range of medical services and programs to meet the needs of patients and communities. The organization operates multiple hospitals, outpatient facilities, and specialized clinics, focusing on delivering high-quality care across various medical disciplines, including urgent care, primary care, and advanced surgical services. Northwell Health is committed to improving the health of the communities it serves through innovative treatment options and patient-centered care. The company caters to a diverse population, including individuals and families seeking healthcare services, as well as employers looking for occupational health solutions. With a strong emphasis on research and education, Northwell Health also collaborates with academic institutions to foster advancements in medical science and training for future healthcare professionals. Through its extensive network, Northwell Health aims to provide accessible, effective healthcare tailored to the unique needs of its patients.
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