Empfang der Ware nicht bestätigt.
Käufer hat die ihm gelieferte Ware bis zur Wertlosigkeit beschädigt und wollte den Preis drücken. Es wurde die richtige Entscheidung getroffen.

Online Payment Platform is a specialized payment processing solution designed for platforms and marketplaces. The company provides a comprehensive suite of services that enables businesses to accept and process secure payments through a variety of local and international methods. With features such as customizable checkout experiences, multi-split transactions, and escrow services, Online Payment Platform ensures that both consumer-to-consumer (C2C) and business-to-consumer (B2C) transactions are managed efficiently and securely. Targeting online marketplaces and platforms, the company offers white-label and API solutions that allow clients to integrate payment processing seamlessly. Its offerings include robust onboarding processes for merchants, support for multiple currencies, and compliance with industry regulations such as PSD2. By focusing on optimizing payment journeys, Online Payment Platform aims to enhance the overall transaction experience for both businesses and their customers.
The Online Payment Platform receives mixed reviews, with a notable portion of customers praising its speed and service quality. Many reviewers highlight the prompt assistance in resolving issues, with comments like "schnelle Hilfe bei Problemen" and "goede afhandeling" indicating satisfaction with the support provided.
However, there are significant complaints regarding fees and the handling of refunds, with some users expressing frustration over service fees for situations beyond their control and delays in receiving money back. Specific criticisms include issues with the return process and a lack of transparency in certain transactions. Despite these challenges, the overall sentiment leans positive, as many customers appreciate the platform's efficiency and reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 1,060 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.5 | 780 |
| Jul 25 | 3.5 | 220 |
| Aug 25 | 3.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Problem situation was dealt with promptly but the deduction of a service fee for a situation which is entirely not of...”
“Ich habe am 11”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Money & Insurance.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.5 out of 5 (good) | 100 out of 100 | 2.7 out of 5 (poor) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,060 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | — | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | — | 1,060 |
Bottom line: Online Payment Platform is #5 of 5 on overall rating in this group. On quality, JustCover Travel Insurance scores higher (5.0 vs 2.4).
500 reviews of Online Payment Platform. Filter by what matters to you.
Käufer hat die ihm gelieferte Ware bis zur Wertlosigkeit beschädigt und wollte den Preis drücken. Es wurde die richtige Entscheidung getroffen.
Komunikation und Information sehr gut. Eine Zahluns-Rückerstattung dauert finde ich recht lange.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 58% of recent reviews are 4–5★ and 36% are 1–2★.
snel alles netjes geregeld
Goed op de hoogte gehouden van het proces, en mijn geld terug gekregen! Heel blij dat dankzij kopersbescherming, het allemaal goed is gekomen, en een nare ervaring toch positief is afgesloten
Melding maken en afhandelen was heel makkelijk en snel.
Alles bestens
Hallo, ich bin eigentlich ein Mensch der nur das gute in dem gegenüber sieht und ich meine jeder ist so wie ich. Leider ist das nicht immer so. Ich bin froh, diesen Kauf über den Verkäuferschutz abgewickelt zu haben. Wäre der Betrag etwas niedriger gewesen, werweis hätte ich den Kauf vielleicht anders abgewickelt. Würde wieder eines besseren belehrt. Danke für die unkomplizierte Erstattung des bezahlten Betrages. Werde in Zukunft vorsichtiger sein und den Käuferschutz sicher öfter in Anspruch nehmen. Dabke und Grüße Schwarz C.
Bei einem Problem mit dem Verkäufer, zieht sich die Bearbeitung zu lange hin. Entgegen der Problemlosen Rückerstattung erweist sich erneut eine Wartezeit von mehreren Tagen. Hinzu kommt, dass der vom Käufer durch PayPal bezahlte Betrag nicht im vollem Umfang erstattet werden soll. Lediglich ein Betrag, in meinem Fall, bezahlt über PayPal 11,66€, erstattet soll werden 6,77€, ohne jeglichen Grund und Möglichkeit hier Kontakt aufzunehmen.
Alles sehr gut
Nachdem hier ein Totalschaden vorliegt, hätte ich erwartet, daß Kosten Käuferschutz und Porto von Ihnen im Wege der Kulanz oder vom Verkäufer erstattet werden. Anderenfalls werde ich mir vorbehalten, Ihre Dienste künftig nicht mehr in Anspruch zu nehmen
Online Payment Platform is a specialized payment processing solution designed for platforms and marketplaces. The company provides a comprehensive suite of services that enables businesses to accept and process secure payments through a variety of local and international methods. With features such as customizable checkout experiences, multi-split transactions, and escrow services, Online Payment Platform ensures that both consumer-to-consumer (C2C) and business-to-consumer (B2C) transactions are managed efficiently and securely. Targeting online marketplaces and platforms, the company offers white-label and API solutions that allow clients to integrate payment processing seamlessly. Its offerings include robust onboarding processes for merchants, support for multiple currencies, and compliance with industry regulations such as PSD2. By focusing on optimizing payment journeys, Online Payment Platform aims to enhance the overall transaction experience for both businesses and their customers.
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