Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
We bought premium insurance with orbit, but the excesses total €5800 blocked on the credit card. Reducing this block to €100 has cost an additional €520. How does this industry get away with such flagrant fraudulent behaviours.
Good communication and service from the Orbit representative, even after EasyJet changed the flight twice!
Not based in the UK and can’t find a registered office to take legal action to recover the over £700 out of pocket and countless hours trying to sort this nightmare!
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Verbrecher! Nicht nutzen! Ich habe über check24 gebucht, auch eine Zusatzversicherung ohne Selbstbeteiligung, diese im Voraus bezahlt, ebenso eine Anzahlung geleistet. Vor Ort wurde mir trotz des Hinweises auf die bestehende Versicherung nochmals eine angedreht. Das habe ich dummerweise nicht bemerkt. Die geleistete Anzahlung taucht nirgends mehr auf, angeblich wurde die für die Zusatzversicherung verwendet und nur eine Restabrechnung erstellt. So die Erläuterung über check24. Die können nicht mal eine anständige Abrechnung erstellen! Auch die Schadenserstattung über eine der Versicherungen ist nach über 1 Monat nicht erfolgt. Ich erwäge rechtliche Schritte und hab nicht übel Lust diesen Laden zu verklagen !! Ergänzung nach untenstehender Antwort: Ihre Aussage zur Anzahlung und der Premium Versicherung ist schlicht falsch. Ich habe nicht nur die Anzahlung für die Fahrzeugmiete! gemäss der check24-Seite i.H.v. 131,67€ , sondern daneben auch die Premium-Versicherung in Höhe von 39.60€ ebenso wie auf der Seite ausgewiesen, bezahlt. Das kann ich belegen! Wieso meine Anzahlung für die Fahrzeugmiete nun angeblich für die Versicherung von Ihnen genutzt wird, ist überhaupt nicht nachvollziehbar und bestätigt nur Ihre betrügerische Vorgehensweise. Nach Ihrer Darstellung hätte ich also 171,27€ für die Versicherung gezahlt!? Das ist den Unterlagen, also weder meinem Voucher, der eine Restzahlung für die Fahrzeugmiete unter Abzug der Anzahlung ausweist, zu entnehmen, noch der Zusammenfassung meiner Buchung auf der check24-Seite. Ich erwarte die Rückerstattung meiner Anzahlung! Hören Sie endlich auf, sich rauszureden!!!
Mala gestión. Reservé un coche con recogida en el aeropuerto. Después de llamar más de 5 veces y después de 40 minutos de espera apareció un coche que nos llevó a una oficina a unos km del aeropuerto para entregar el coche. En la reserva no dicen nada de todo esto. Tampoco se disculparon. No lo recomiendo. Servicio nefasto confirmado con la oficina de Turismo. Además el precio no tiene nada de barato. La realidad es que no son una buena manera de empezar tu viaje.
We had a lovely new VW troc which was extremely tidy and a pleasure to drive around Corfu for the week
Orbit car hire was easy to use and straightforward. However, we were very dissatisfied with Avia, the actual company who loaned us the car. Watch out if hiring from Avia! They have adopted a policy that the hirer must return the car FULLY VALETED to their satisfaction. They did not point this out beforehand, but on return and being told, we cleaned the car in the car park, & their guy confirmed it was fine,,but they proceeded to charge us because he had subsequently reported to the admin it was not fine! We felt it was a system operated to extort more money from customers.
I believe how cheap and how quick it was to pick up and drop off the car. I highly recommend.
The staff were very helpful and the service and car were excellent
Very easy, quick online booking with great prices.
New car. Good , fast service.
Straightforward Car Hire. Online booking procedure allowed problem free selection and booking of an appropriate vehicle at ar very reasonable cost. Confirmation emails detailing rental agreement, payment instructions etc. sent promptly. Pick up at airport desk well managed - no sales pressure regards CDW insurance. Drop off instructions clear.
Pick up from the airport as expected, nice clean car, instructions were clear no problems at all. Returned earlier than expected but was not a problem
Really easy, arrived, through the airport and in my rental car within 15 minutes!! No fuss, good price, Nothing to complain about. Would highly recommend Thanks Jane D
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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