Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
Easy booking process - only pay very small deposit on booking - pay balance direct to Exer hire company when picking up car. Exer rep waiting at Arrivals Terminal - 5 min transfer to Exer office - quick admin process - on road within 30 mins - car drop-off took 10 mins - dropped off at Departures within 15 mins.
Car pick up was smooth and fast, same with drop off, the car was a hot dirty around the doors otherwise all okay and will highly recommend
Friendly and helpful car rental. Very professional would use again.
The car was great, new and easy to drive. We took out full insurance to ensure we had no worries at all. We drove from Milan to Lake Garda to Sansepolcro to Monopoli (with many side trips) and then returned the car to Naples. Thousands of kilometres.
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Excellent competitive prices and great service
Almost everything was ok. The only negative point was that the moment I need the window washing ther was no fluid in the tank. But the car was comfortable en drive well.
The company we dealt with was excellent, efficient snd very easy to deal with.
Problemlose Buchung, Schäden am Fahrzeug wurden per Bilderdatei zugestellt. Schnelle Rückgabe und Rücküberweisung der Kaution
Orbit communication was very clear - we had everything we needed in good time. Friendly and helpful staff at both the desk and the car park for the hire company they found for us. Really nice, clean, comfortable car - would definitely recommend them.
Orbit were brilliant - Marko particularly was really helpful in resolving an issue quickly, professionally and helped keep us moving. I would use Orbit again without hesitation - I wouldn't uses Drivalia though, we queued for over an hour to pick up our car, they then took ages to process our booking, when all you want to do is grab keys and get on your way, not a great experience from them
Customer Service was good. Unfortunately, the car broke down and the numbers displayed inside the car or not Europe car which caused a lot of confusion and meant I had to spend a lot of time on the phone sorting out matters. It was a Renault and they were the recovery people. I found them to be rude and condescending which really took a negative toll on my break.
Great service, was met promptly at the airport and vehicle was available. Can’t fault the ease of the service and the vehicle was exactly what we asked for. I would encourage everyone to take photos of all around the vehicle to ensure a smooth return of the vehicle at the end of the hire period. Will definitely use again.
Easy to book.
From start to finish we experienced a high quality service. Aminata was a credit to your company very attentive and professional. The hand over chap was excellent too. 10 out of 10
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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