Straightforward
Straightforward, clear, good value

Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
Booked car hire in advance. Plans changed and needed to pick up the car earlier. The dates were the same and I would just be returning the car earlier to be within the 24 hr rule. Orbit managed to get the hours changed with the company without any excess charge. All went smoothly
Peugot 3008, new, good value. Pick up was a bit slow, only one staff member on duty and tonnes of admin. Probably 15 mins per customer. Had to come back in the morning as the office was closed at 22.00 and our flight was delayed until 22.15 Car was overdue a service by 1600km, windscreen water was empty on collection. Drop off was excellent.
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Pathetic service. The rental car company said there was no booking under my name, despite showing them the voucher. I tried calling Orbit, but it just went into voicemail. Got frustrated and then after 4 hours, I ended up getting a rental car from another provider. Orbit have yet to return my call and refund the amount charged to my credit card. This company is a joke. Shameless and absolutely hopeless.
Straightforward and very easy to arrange.
When we arrived at Dalaman airport, the meet and greet had my name on a board . We then exchanged details and left a deposit. We had a new car and a very smooth exchange.
Very easy to use website. The prices were good and the car collection and return process was speedy and smooth
Why isn't anyone picking up the phone on the number that you have provided? I want to give you guys a mouthful for behaving so unethically with your decent customers who are doing the right thing by you Not a good company to deal with. It's ok if you don't get involved in any incident. If you do, and have insurance with Orbit, then don't expect anything back. They are not contactable and you pay for insurance and get not support or assistance if required. Not sure how they are allowed to operate legally.
Excellent service only slightly marred by being told the damage waiver is with orbit not usave and I’m liable to pay damage and claim it back from orbit. Usual car hire insurance crap.
Rapid collection of car at airport made our onward journey quick and easy. Booking clerk was very helpful and friendly and car was clean and tidy. Car return was equally easy. I would highly recommend hire company and company we booked through
What a load of rubbish. I have tried calling that number several times, and it just goes into voicemail. Just fess up that your company is a fraud, with no office or phone number. ----------------------‐---- Despite having top insurance with ZERO excess, this company is not willing to pay me the amount due to me. I have initiated legal proceedings against this fraudulent company with no office, no phone. Scammers. Don't buy any insurance through them.
Never purchase an Insurance from Orbit Car Rental. God forbid, if you get involved in any incident, don't expect to get anything from Orbit. They are just brokers, with no office, no phone. Online scammers. Fraudsters of the highest order. It won't be long before law gets to them.
Very efficient booking system and it was an easy telephone call to make a change afterwards.
Easy quick and efficient
The car as great, I was waiting for 20 minutes to get served and there was only 1 person in front of me and I had to stand outside in the heat to wait. The lady who served me was very nice and polite, but I didn’t like the heavy sales and scare tactics regarding the extra insurance. Nobody was there to question about the car on pick up or drop off, but no problems so it was ok.
First time using this company. This was the cheapest car hire I found after cancelling others I had booked with. I booked 3 weeks before I needed car which turned out to be the cheapest time for me. Book early and check back to get best price.
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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