Smooth booking
Smooth booking, clear terms, competitive cost and great customer service

Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
Smooth booking, clear terms, competitive cost and great customer service
Very easy and pleasant experience. Will use again when we next visit Croatia. Thank you.
Booking through Budget. Always a smooth process, staff pretty good and efficient. Might be nice once in a while to get a free upgrade as I always use them. But no complaints.
Great holiday, made possible with a great rental experience! Rented a Hyundai I30 with Orbit, which was provided by Alma. First time we actualy received the Brand and Model we made reservations for. Pick up and Drop off went quick and easy, car served us properly and fulfilled its job. Thanks for the service!
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Had a great car hire experience. Was a good price and fantastic little car. Pick up and drop off from the airport went smoothly. Nice friendly service. Would recommend.
Clear and simple collection and return process, all explained well. Very fair pricing. Car was clean and presentable on collection. I have given 5 stars because the staff and process at both ends were great, the car wasn't what I ordered though, a Citroen C4 when I ordered a VW Tiago. Uncomfortable and very awkward to enter and exit, but it worked well enough and was reliable and efficient.
We had a smooth and quick transfer from airport to the rental office, car was ready, paperwork easy to get, staff polite. I recommend this rent a car office for money value and professionalism.
Didn’t get the car of our choice but I kinda expected it. Collection and returning of car was easy and smooth. Workers are nice and approachable. Will come back to Orbit for my next trip.
Profesional staff, overall efficiency of the process. Would definitely repeat
Took a while to get picked up from the airport but everyone was pleasant and friendly. The car was ready and in good order, counter staff flexible with getting documents sorted and signed online to expedite things. Easy return and quick transfer back to the airport. I would book them again.
A very prompt and efficient service. Picking up and returning the car were both speedy and easy. Would certainly use Orbit again.
Everything was fine. I booked audi Q3 but couldn’t get that. Got WV instead
We arrived late after 9.30pm and found someone assisting us. All papers were ready and car fully inspected. We had the car in less than 15mins.
The car hire went very smoothly. They picked me up after a couple of minutes and dropped me back to the airport after returning the car. Upfront they told me to take photos of the car and I needed to show some of them when I returned the car and everything was ok. I would recommend this company 100%
Had a great experience renting from Orbit and would highly recommend using them. Quick and easy pick up and drop off. Will use again!
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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