Easy user friendly website
Easy user friendly website. Cheaper to hire a car than get return taxi. Friendly service at the counter.

Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
Orbit Car Hire receives high praise for its efficient service and ease of use, with many reviewers highlighting quick pick-up and drop-off processes. Customers appreciate the polite and knowledgeable staff, as well as the quality of the vehicles, often noting that the cars are clean and nearly new.
The booking process is described as hassle-free and affordable, making it a popular choice among travelers. However, some negative feedback emerges regarding issues with insurance and deposits, particularly when flight delays affect car availability. A few customers express frustration over deposits being withheld despite not receiving their rental. Overall, Orbit Car Hire is well-regarded for its service and convenience, though there are some concerns that could be addressed.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.4 | 103 |
| Nov 24 | 4.4 | 152 |
| Dec 24 | 4.2 | 115 |
| Jan 25 | 4.6 | 134 |
| Feb 25 | 4.6 | 84 |
| Mar 25 | 4.7 | 73 |
| Apr 25 | 4.6 | 108 |
| May 25 | 4.5 | 90 |
| Jun 25 | 4.4 | 99 |
| Jul 25 | 4.7 | 42 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Seamless and easy at pick-up and drop-off and very knowledgeable staff providing 'all you need to know information'”
“Pathetic service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | 4.3 out of 5 (good) | +3% | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orbit Car Hire is #4 of 5 on overall rating in this group.
500 reviews of Orbit Car Hire. Filter by what matters to you.
Easy user friendly website. Cheaper to hire a car than get return taxi. Friendly service at the counter.
Helpful and
Good overall, although as we booked through Orbit the insurance side of things gets a little muddled as it’s through Orbit and not Alma car hire once it was explained to us. A little off putting but if you have no issues then you have no problems
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Waiting for the shuttle took a little while, but after that everything went smoothly. Handover of the car in about 6-7 minutes. After a few days there was a problem with the car so I contacted the company. They said to come over and switch the car with another one. This went very quick. After the rental period it went even smoother to return the car. No problems at all.
Generally all good, the experience of using Orbit car hire was fine. The actual rental company was a third party, and the pick up in Florence city was rather slow (there was a long wait at the office, and then we had to take a shuttle bus to a pick up location - this information was not provided by Orbit when booking)
Everything was just perfect and easy, car hire was made very easy.
Great experience booking with Orbit and Geodrive. It was very straightforward and seamless and especially with kids coming out of the airport. Thank you for the service. Great value as well.
Very easy to book. Clear information.
Excellent service. Simple renting process. Fast response
Short and to the point, high level of service and product with good value for money.
The Quote from Orbit specifically showed collection & return was to be between 2am & 4am - not many would quote but Orbit did. Since collection was 'Out Of Office Hours' we were collected & taken offsite to Wheego's yard where I was advised that collecting the car now (Out of Hours) would cost an extra 40 euro - to pay now. I was also advised I would have to leave 50 euro cash in the car when dropping it off, again because it was 'Out Of Hours'. My Collection & Drop Off times were clearly stated in the collection voucher, along with the quoted cost. Extra charges for Out Of Hours collection & drop off were NOT mentioned ! The Mazda 6 (or similar) I'd booked wasn't available so I was provided a 7 seat Ford Tourneo Transit van - with 1 seat broken. This was not ideal but being off the airport site, at that time in the morning, I didn't feel I had much of a choice In the end, the van was fine for our needs.
All good, nice car for the money
Great prices and service. Car was as expected and pickup and drop off quick.
I am a UK driver with a UK licence holidaying in Greet. Arrived to collect the car and was told Orbit's small print requires an international drivers licence. That is completely unnecessary. I was told I could only have the car if I took out the hire company's own additional insurance, which more than tripled the hire cost. I declined. The hire company did kindly take me back to the airport where I hired another car with UK licence at normal price. Orbit has kindle responded stating the requirement for an International Drivers Permit is 'clearly stated' in their terms and conditions. That is not in my view accurate. It is stated, but you would need to read all of the small print to find it. Given that it is unusual and likely to cause frequent issues (both of the other 2 persons collecting cars at the same time as me faced the same issue - with a demand for 100s of extra euros) that condition should be highlighted and on the first page, not buried in the small print.
Competitive pricing. Easy to use website. Very clear directions on how to get to car hire offices. Made life simple.
It went all correctly.
Orbit Car Hire is an independent car hire broker that enables customers to compare car rental deals from well-known and local rental companies across over 25,000 locations worldwide. The platform is designed to assist travelers in finding cost-effective car hire options with features such as free cancellation, providing users with flexibility and peace of mind during their travel planning. Targeting both leisure and business travelers, Orbit Car Hire emphasizes transparency and value, drawing on over 30 years of expertise in the car hire industry. The company aims to simplify the car rental process by offering a user-friendly comparison tool that highlights the best prices and customer service at every stage of the rental journey. By focusing on customer needs, Orbit Car Hire strives to facilitate informed decisions for those seeking affordable and reliable car hire solutions.
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