El auto que recibimos estaba en muy mal…
El auto que recibimos estaba en muy mal estado, una gran decepcion.

Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
Orlando Rent a Car receives a mixed response from customers, reflecting both commendable service and significant complaints. Many reviewers praise the efficient service and helpful staff, noting quick pick-up and clean, well-maintained vehicles.
Positive experiences highlight the ease of the rental process and the quality of the cars provided. However, a substantial number of consumers express dissatisfaction, citing issues such as long wait times, unexpected fees, and receiving older vehicles than advertised. Complaints also mention a lack of transparency regarding insurance policies and payment methods, leading to frustration among renters. Overall, while some customers enjoy a smooth rental experience, others warn potential renters to be cautious due to these recurring issues. The sentiment leans slightly negative due to the volume of complaints.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 1,000 | 100% | +1.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 2 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.0 | 2 |
| Mar 25 | 1.0 | 4 |
| Apr 25 | 2.3 | 3 |
| May 25 | 1.0 | 1 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Very efficient service at the Playa Del Ingles office, both at pick-up on 8/7/2025 and return on 11/7/2025”
“So STAY AWAY from this company”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Booking | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 2.5 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.4 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 3.8 out of 5 (good) | — | 998 |
Bottom line: Orlando Rent a Car is #4 of 5 on overall rating in this group. On value, Wiber Rent a Car scores higher (4.8 vs 2.5).
500 reviews of Orlando Rent a Car. Filter by what matters to you.
El auto que recibimos estaba en muy mal estado, una gran decepcion.
10 en cuanto a servicio,amabilidad. Sin duda volverè a contratar Orlando car
Very good and fast Service.
He usado esta compania muchas veces en el pasado y puedo decir que sus servicios han empeorado en estos ultimos meses. Tanto es asi, que la ultima vez quisieron ponerme un sobrecargo en la sucursal del aeropuerto de las Palmas por no tener tarjeta de credito, de seguros que ya tenia pagados y 60 euros de gasolina que no iba a gastar. Yo tengo tarjetas visa pero no de credito porque no entiendo que tenga que tenerla si tengo dinero en mi cuenta. Me he informado sobre estos sobrecargos llamando a otras de sus sucursales y viendo mis facturas anteriores y veo que el sobrecargo que me pedian era incluso superior a lo normal. Creo que hice bien cancelar e ir a otra compania que pienso usar en el futuro.
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Polarized pattern: few middle ratings. 62% of recent reviews are 4–5★ and 35% are 1–2★.
Un trato excepcional.
Todo genial, el personal muy amable.
Sólo el lugar de la recogida del vehículo que no era donde nos digeronen principio y la tardanza en coger el teléfono de contacto nada el servicio fue bueno y el coche estaba bien
Trato excepcional desde el primer momento. Alquilamos un coche pequeño y nos proporcionaron un Citroën C3 aunque para Tenerife recomendaría coger un coche de mayor cilindrada ya que le costaba subir las cuestas. Por lo demás, todo genial, sin sorpresas de última hora y el trato del empleado muy agradable y atento.
Bra service, bra priser, inga problem!
Ha sido nefasto, teniendo un vehículo con el seguro a todo riesgo, me dañaron el coche y me han cogido de mi tarjeta 500€ y ahora me dicen que eso no lo llevan ellos, vamos...jamás volvere
Fácil, eficiente y con una buena relación calidad-precio.
STAY AWAY FROM THIS COMPANY AS FAR AS POSSIBLE!!
Todo muy bien y muy ágil porque me recogieron en el hotel para coger el coche. El único pero es que tuve que volver porque no estaba montada la silla de bebé, por lo demás todo genial. Un saludo.
Solo tengo que decir que me a tratado excelente gracias
Servizio eccellente!! E disponibilità!!
Genial la atención a la hora de recoger el coche
Tido perfecto
Orlando Rent a Car is a car rental service that provides a variety of vehicle options for customers in Orlando, Florida. The company caters to both residents and visitors who require transportation for leisure, business, or special events. With a diverse fleet that includes economy cars, SUVs, and luxury vehicles, Orlando Rent a Car aims to meet the differing needs of its clientele. The company emphasizes convenience and accessibility, allowing customers to easily book and manage their rentals online through its website, orlandorc.com. By focusing on customer service and competitive pricing, Orlando Rent a Car targets travelers looking for reliable transportation solutions in the popular tourist destination of Orlando, while also serving local residents in need of temporary vehicle access.
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