Outl1 is an online outlet specializing in a diverse range of outdoor and recreational products, including garden furniture, greenhouses, electric bicycles, and robotic lawn mowers. The company aims to provide quality products at competitive prices, often offering discounts ranging from 40% to 70%. With a customer base of over 520,000 satisfied clients, Outl1 focuses on delivering reliable service and prompt shipping within Sweden. The platform caters to a wide audience looking for affordable outdoor solutions and leisure items. Customers can browse various categories, including fitness, household, and garden products, making it a convenient one-stop shop for outdoor enthusiasts and homeowners alike. Outl1 emphasizes customer satisfaction through its user-friendly shopping experience and commitment to quality, ensuring shoppers can find the right products for their needs.
Outl1 receives a significant amount of criticism from customers, with many expressing frustration over poor customer service and product quality. Reviewers frequently mention issues with delivery, stating that items are often delayed or not delivered at all, leading to a lack of communication from the company.
Complaints about defective products are common, with customers describing their purchases as unreliable and of low quality. However, some positive feedback highlights the speed of delivery and friendly customer service, with a few individuals reporting satisfactory experiences with specific products. Despite these isolated positive remarks, the overwhelming sentiment leans towards dissatisfaction, with many advising against shopping at Outl1. Overall, the company struggles to meet customer expectations, resulting in a predominantly negative perception.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 1,088 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 2.4 | 70 |
| Feb 25 | 3.1 | 54 |
| Mar 25 | 2.3 | 56 |
| Apr 25 | 1.9 | 41 |
| May 25 | 1.8 | 51 |
| Jun 25 | 1.9 | 41 |
| Jul 25 | 1.5 | 33 |
| Aug 25 | 1.5 | 40 |
| Sep 25 | — | 0 |
| Oct 25 | 2.3 | 15 |
| Nov 25 | 1.4 | 9 |
| Dec 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good service there is nothing to complain about”
“Beställt ett garagetält för 3000kr 6:e okt dom har inte lyckats leverera , ringt klarna som pausat bet, men skuldsumm...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Garden & Outdoor.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.4 out of 5 (poor) | 2.0 out of 5 (poor) | −28% | 1,088 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | — | — | 1,004 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Outl1 is #5 of 5 on overall rating in this group. On delivery, Home Store + More scores higher (4.8 vs 1.4).
1,000 reviews of Outl1. Filter by what matters to you.
Jag var lite tveksamt i början, jag läste många mindre bra omdöme om Outl1 men jag beställde ändå en gasolgrill Atlanta från dem. Gasolgrillen kom i tid som de lovat med DHL ingen krångel alls. Jag var nöjd med produkten normalt bra kvalitet väl packade delar. Det blev lite skruvande vist men tänkt på priset det var värt. Monterings manualen kunde ha varit mer tydligt.
En positiv lösning: Outl1 har betalat tillbaks våra pengar ! Dessutom bjöd de oss på kostnaden för returen. En fight och/eller dialog kan uppstå men det är resultatet som gäller. Varmt tack Outl1 för den positiva avslutningen på vår affär. Agne & Ulla Jansson
Snabbt och bra svar.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Snabb leverans, inget skadat gods
+ Allt gick smidigt, från beställning till Leverans. Verktygsvagnen som jag köpte, är hel och fin och kommer slitas med hälsan! - 399kr frakten, hoppas på att kunna få den billigare i framtiden. Därav 4/5 stjärnor. Tråkigt för alla andra som fått dålig upplevelse av Outl1. Jag kommer säkert köpa av er fler gånger.
Snabb leverans, helt okej produkt lite trög lås flärp till locket
Alt var bra! Hadde håpet det kom før påske, men kom dagen etter. Ikke noe å si på service eller montering. Begge deler som forventet.
Beställde en träningsbänk som kom idag. Gedigen sak som var lätt att montera. Mycket nöjd. Leveransen tog lite tid (11 dagar från beställning), annars hade det blivit 5 stjärnor, men å andra sidan var priset väldigt bra. Kommunikationen med kundtjänst fungerade smidigt. Jag är en glad kund som kommer beställa mer.
Mycket bra skidbox, men tyvärr var leverans tiden väldigt lång. Så månadsförsäkring som följde med blev väldigt kort. Skidboxen bör förpackas bättre så den tål hanteringen under frakten. Vissa skador på förpackning, men boxen har klarat sej. 👌🙂.
Snabb leverans bra pris
Det jag ville köpa fanns på lager. Förgående beställning är lång leverans tid så den blev avbokad.
Det var enkelt.
Snabb leverans
Well packed, took a bit time for delivery but delivered anyways, good product
Snabbt och enkelt och ganska bra pris
Lite lång leverans.tid
Det är svårt att referera sitt första köp, Det fungerar hittills, så jag utgår att leverans sker som avtalat.
Outl1 is an online outlet specializing in a diverse range of outdoor and recreational products, including garden furniture, greenhouses, electric bicycles, and robotic lawn mowers. The company aims to provide quality products at competitive prices, often offering discounts ranging from 40% to 70%. With a customer base of over 520,000 satisfied clients, Outl1 focuses on delivering reliable service and prompt shipping within Sweden. The platform caters to a wide audience looking for affordable outdoor solutions and leisure items. Customers can browse various categories, including fitness, household, and garden products, making it a convenient one-stop shop for outdoor enthusiasts and homeowners alike. Outl1 emphasizes customer satisfaction through its user-friendly shopping experience and commitment to quality, ensuring shoppers can find the right products for their needs.
This profile hasn't been claimed by the business owner.
