Very fast service
Very fast service, very impressed and always helpful.

PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
PAIR Mobile receives high praise for its efficient service and helpful staff, with many customers noting quick turnaround times for phone repairs. Reviewers frequently highlight the professionalism and friendliness of the technicians, who are described as knowledgeable and caring.
Positive experiences include successful screen replacements and prompt assistance, making it a go-to option for tech-related needs. However, some customers express frustration with long wait times and miscommunication regarding appointments, particularly when they were told to return for services after traveling significant distances. Despite these occasional complaints, the overwhelming sentiment remains positive, with many recommending PAIR Mobile for its reliable and speedy service. Overall, PAIR Mobile is well-regarded for its customer service and repair efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 594 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 4 |
| Sep 24 | 4.7 | 12 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 13 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 4.5 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 3.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently had the screen on my iPhone and iPad replaced in Pair Swords”
“Do yourself a favour and stay away from Pair, worst customer service ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.5 out of 5 (good) | 4.0 out of 5 (good) | −6% | 594 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: PAIR Mobile is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.5).
500 reviews of PAIR Mobile. Filter by what matters to you.
I had something stuck in my speaker and they took it out free of charge and it was very quick. Very nice and polite. I went to Nihad in Dundrum. 10/10 customer service. 100% recommend. Regina was also very lovely and nice. She helped me pick a very lovely case for my phone as well.
phenomenal experience my ipads were in bad shape, cracked screens and bent. They took on the challenge and 4 days later the ipads were like new again.
Amazing experience in the repair shop in Dundrum Shopping Center! I met two of most nice and helpful people Nihad and Regina. I hope that they have the most wonderful weekend, they deserve it! Thanks again! Allison.
Quick answers to the questions people ask most.
Repair times can vary depending on the issue and device. However, many customers have experienced quick turnarounds, often within the same day. For a specific estimate, please visit our website or contact us directly.
Yes, we strive to provide upfront pricing for common issues. For a detailed estimate based on your specific needs, please visit our website or contact one of our stores directly.
PAIR Mobile specializes in repairing a wide range of devices, including smartphones and tablets. For more information on the types of devices we service, please check our website or reach out to us.
We stand behind the quality of our repair services. For detailed warranty information, including terms and conditions, please visit our website or inquire in-store.
Customer satisfaction is paramount to us. If you're not satisfied with the service received, please contact us directly to discuss your concerns and how we can make it right.
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Very friendly and helpful staff.Excellent service.Highly recommended.
Ester is verynice and helpfull,thank you very much.
My phone was water damaged. Partik was totally open and honest about all aspects of the repair. I found him to be totally trustworthy and he went above and beyond in helping me get back all my connectivity. I would recommend them to anyone. Fantastic attitude and customer service at its best.
Fast and efficient iPhone battery replacement done in less than one hour on a Sunday afternoon.
I went in to buy a new phone as my previous phone was crushed beyond repair. One of the staff members, Callum, showed me the phones for sale. He helped me choose out an iPhone 11 and was really helpful with everything. He then fitted a screen protector really well and helped choose out the right case. Overall Callum was extremely helpful and had good knowledge of the the phone itself. Would highly recommend
Booked & paid online for screen repair in Blanchardstown branch. Told the guy on drop-off I had paid & also on pickup. I even showed him the receipt. Then, I bought a screen protector for €15 & when I went to pay by card, he tried to charge me again for the screen repair. This was no mistake & really awful behaviour!
Hi, The samsung calendar on my phone had disappeared and I coulden't find it there were other calenders there but I dident like them I don't know how the calender disapeared, but i had brought it to two other phone shops and they coulden't find it. At PAIR Mobile in Blanchardstown I met with a beautiful young girl called Raisson, and after about 10 to 15 mins of working on it she got it back for me and it is now on my desktop, thank you very much Raisson.XXX
Really helpful and efficient staff, highly recommend
Fast efficient and knowledgeable
quick repair
Thank you so much to the staff at pair especially rapheal, what a gentleman. I had such a great experience today, he helped me to transfer data and explained the process to me. I would highly recommend this business. holistichealingforliving.com
Went to get battery replaced. When completed camera on the phone did not work correctly (has been working daily for last three years). Gentleman said that was nothing to do with him. I looked for my money back. Gentleman said he would give me my money back but demanded €25 for his time!! I insisted on getting my money back. At this he took the phone and worked on it for some time until the camera was working properly again. Unpleasant experience all round.
Stephen in Crescent SC outlet was so nice and took extra care putting on a screen protector. Great service. Thank you
Excellent Service today (Sunday morning) from Pair Mobile Dundrum. IPhone 8 Screen replaced in under 45 mins for €55 as promised.
PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
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