Good efficient service.
Good efficient service.

PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
PAIR Mobile receives high praise for its efficient service and helpful staff, with many customers noting quick turnaround times for phone repairs. Reviewers frequently highlight the professionalism and friendliness of the technicians, who are described as knowledgeable and caring.
Positive experiences include successful screen replacements and prompt assistance, making it a go-to option for tech-related needs. However, some customers express frustration with long wait times and miscommunication regarding appointments, particularly when they were told to return for services after traveling significant distances. Despite these occasional complaints, the overwhelming sentiment remains positive, with many recommending PAIR Mobile for its reliable and speedy service. Overall, PAIR Mobile is well-regarded for its customer service and repair efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 594 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 4 |
| Sep 24 | 4.7 | 12 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 13 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 4.5 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 3.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently had the screen on my iPhone and iPad replaced in Pair Swords”
“Do yourself a favour and stay away from Pair, worst customer service ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.5 out of 5 (good) | 4.0 out of 5 (good) | −6% | 594 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: PAIR Mobile is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.5).
500 reviews of PAIR Mobile. Filter by what matters to you.
Good efficient service.
Prompt service, very responsive customer service dept. I dropped my ipad to the Cork shop for the next day service. Sadly it couldn't be fixed but I was given a very prompt service and a full refund without delay. Highly recommend.
Nihad at PAIR, was veru upfront and honest about what he could and couldn't do with my Huawei p30. He first completed something on it for free and after our holiday, my dual sim was reading properly. He replaced the part and was quick and efficient. I'd recommend PAIR for any mobile issues/repair. Ask for Nihad. He's a legend.
Quick answers to the questions people ask most.
Repair times can vary depending on the issue and device. However, many customers have experienced quick turnarounds, often within the same day. For a specific estimate, please visit our website or contact us directly.
Yes, we strive to provide upfront pricing for common issues. For a detailed estimate based on your specific needs, please visit our website or contact one of our stores directly.
PAIR Mobile specializes in repairing a wide range of devices, including smartphones and tablets. For more information on the types of devices we service, please check our website or reach out to us.
We stand behind the quality of our repair services. For detailed warranty information, including terms and conditions, please visit our website or inquire in-store.
Customer satisfaction is paramount to us. If you're not satisfied with the service received, please contact us directly to discuss your concerns and how we can make it right.
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Best service . very recommend. A+++
Excellent service. Good job. AAA +++ Happy about the service!!!!
I had an emergency and Slav looked after me. Excellent customer service and very much appreciated.👍
Really good and helpful
I had to have my phone fitted with a new battery. The service was excellent. An issue arose with the repair that was not a fault on Pair Mobile's part. The man I was dealing with could not have been more supportive. He had to order a part for the phone and had the issue resolved within a couple of hours. How you know how good a service is with how they deal when an issue arises.. Full marks here to Liffey Valley PAIR Mobile.
Good costume service!
I recently had a highly disappointing experience at PAIR. I bought a charger from them and was assured that I could return it if it wasn't the correct one. However, after just 10 minutes, I found out from another shop that the charger wouldn't work for my device. When I went back to PAIR to return it, they informed me that they don't do refunds and only offer a gift card. I explained my situation, mentioning that I am only in Ireland for a holiday and won't know when I'll be back. The staff's response was indifferent, simply stating that the gift card doesn't expire. This was extremely frustrating because if I had known about their no-refund policy, I wouldn't have made the purchase in the first place. Overall, I found the service at PAIR very unhelpful and unsatisfactory. I would not recommend shopping there, especially if you’re not a local resident. Their return policy is misleading, and the staff lacks empathy for customer concerns. Very disappointing.
Excellent experience in Pair Mobile, Pavillions SC Swords, yesterday. Staff could not have been more helpful, especially a young lady called Esther! Transferred all my data from old phone to new, without a problem. Highly recommend ....
Excellent service
If I could give no star I would. Given a faulty screen, not correct colour for phone that was put screen for a phone and left waiting over 1.5 hours. Charged full price for shocking standard. No response from any customer service
Nihad was really nice and he helped me fix a small issue very quickly and efficiently.
Heading away in two days with a broken charging port. Was looking to only see what was wrong with the port and get it fixed when I was home. Had the port fixed within 30 seconds and didn’t ask for any compensation for it. Very happy with my experience!
I went to Dundrum Pair Shop, Nihad was a perfect help for my problem. He fixed my Iphone 13 promax faulty charging port real fast.
PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
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