Completely dead on guys
Completely dead on guys, had everything I needed and was super friendly, would recommend the gang at Dundrum :)

PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
PAIR Mobile receives high praise for its efficient service and helpful staff, with many customers noting quick turnaround times for phone repairs. Reviewers frequently highlight the professionalism and friendliness of the technicians, who are described as knowledgeable and caring.
Positive experiences include successful screen replacements and prompt assistance, making it a go-to option for tech-related needs. However, some customers express frustration with long wait times and miscommunication regarding appointments, particularly when they were told to return for services after traveling significant distances. Despite these occasional complaints, the overwhelming sentiment remains positive, with many recommending PAIR Mobile for its reliable and speedy service. Overall, PAIR Mobile is well-regarded for its customer service and repair efficiency.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 594 | 100% | -1.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 4 |
| Sep 24 | 4.7 | 12 |
| Oct 24 | 4.7 | 13 |
| Nov 24 | 5.0 | 13 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | 4.5 | 2 |
| May 25 | — | 0 |
| Jun 25 | 3.7 | 3 |
| Jul 25 | 3.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently had the screen on my iPhone and iPad replaced in Pair Swords”
“Do yourself a favour and stay away from Pair, worst customer service ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tech Support.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.5 out of 5 (good) | 4.0 out of 5 (good) | −6% | 594 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: PAIR Mobile is #3 of 5 on overall rating in this group. On quality, Mazuma Mobile scores higher (5.0 vs 3.5).
500 reviews of PAIR Mobile. Filter by what matters to you.
Completely dead on guys, had everything I needed and was super friendly, would recommend the gang at Dundrum :)
Fast efficient service
The battery was so much worse after I change it. I’m appalled.
I bought a screen protector with Brazilian girl (Esther), she’s so kind and friendly. I strongly recommend this place.
Quick answers to the questions people ask most.
Repair times can vary depending on the issue and device. However, many customers have experienced quick turnarounds, often within the same day. For a specific estimate, please visit our website or contact us directly.
Yes, we strive to provide upfront pricing for common issues. For a detailed estimate based on your specific needs, please visit our website or contact one of our stores directly.
PAIR Mobile specializes in repairing a wide range of devices, including smartphones and tablets. For more information on the types of devices we service, please check our website or reach out to us.
We stand behind the quality of our repair services. For detailed warranty information, including terms and conditions, please visit our website or inquire in-store.
Customer satisfaction is paramount to us. If you're not satisfied with the service received, please contact us directly to discuss your concerns and how we can make it right.
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Very good 👍👍👍👍
I strongly recommend this place. I bought a screen protector with the girl called Esther, she assisted me very well and answered all my questions with prompt assistance.
Not only they sell electric gadgets and phone services of great quality, but their kindness and empathy is what difference them from other companies. I suggest you all to shop there, the staff will treat you in the best way they can. I bought in PAIR mobile a power bank when I really needed, it turned out pretty good and of high quality.
They made a dog's breakfast of my phone. I got treated like dirt when I pointed this out. The changed something, put me to the back of the queue. This happened 3 times. It was dreadful.
Great communication from emails, very prompt service Very professional staff in the crescent limerick.
Excellent service. Helped me select mouse and mousepad.
Shocking service - I bought a second hand iPhone 12. When I brought it home and turned it on within minutes I could tell there was an issue with the touch. I continued to use it that afternoon and then noticed the battery would decrease over 20% in an hour. I brought the phone back the next day with receipt. The woman I spoke to got it checked and could see there was an issue with it and confirmed the touch was not working correctly. There were 3 people working that day. However she said the manger was not there that day and she could not offer an exchange/refund without her permission and to come back the next day. The 3rd day I arrived back at the shop to get the issue resolved. The manger was there, however mentioned she would need her other technician to look at this and it would take two hours. This was finally looked at again after an hour. However she had to ring an area manager to approve. This phone was faulty and these issues would expected to be picked up in testing. Especially if I could see the issues within moments of using the phone. I Finally received a refund. Hovever this was an extremely disappointing service and very time consuming. The phone should not have been sold, and at least one member of staff should have been authorised to complete this refund on the 2nd day rather than refunding to the shop for a 3rd day in a row.
Nihad’s service was perfect! He got my phone fixed right away with no hassle. Would highly recommend if you need something fixed quick and properly.
Came here for a phone screen repair. Dealt with Nihad who provided excellent service and was very helpful and friendly. Gave us a 1 year warranty for free and a discount on a screen protector.
I had my iPhone screen repaired and it was so fast, only an hour, and it looks perfect. Would recommend!
The best experience ever with Nihad. He fixed my phone in a minute. Saved me a lot of money
Got my old iphone 5SE battery replaced (when Apple said they could not do it!). Well done PAIR!
I popped in 15 minutes before the shop closes as my phone completely froze and I needed to get it fixed before I go on holiday the next day and Nicola was so helpful and sorted it out for me! Such great service and a place I can definitely trust to get the job done well! Highly recommend.
PAIR Mobile is a leading phone repair company based in Ireland, specializing in a wide array of repair services for mobile devices including iPhones, Samsung, Huawei, and iPads. Established in 2010, PAIR Mobile has grown to serve customers across multiple locations, including Dublin, Cork, and Limerick. The company offers an extensive range of services, such as screen repairs, battery replacements, water damage diagnostics, and power problem diagnostics. With a commitment to using 100% genuine parts for all repairs, PAIR Mobile ensures a premium repair service for its customers. Targeting individuals in need of quick and reliable mobile phone repairs, PAIR Mobile caters to a broad customer base looking to restore their devices to optimal functionality. The company facilitates an easy booking process online, allowing customers to book repairs and drop off their devices at their preferred PAIR Mobile location. By maintaining an excellent service rating and prioritizing customer satisfaction, PAIR Mobile positions itself as a trusted choice for mobile phone repairs in Ireland.
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