Phoenix Energy One, LLC is an emerging leader in the oil and gas industry, specializing in oil production, mineral rights acquisitions, and non-operating working interests across key basins in North America. The company focuses on creating value for mineral owners through fair pricing and transparent negotiations, ensuring that both individuals and corporations benefit from their mineral rights.
In addition to their acquisition services, Phoenix Energy manages oil and gas drilling operations, emphasizing safety and efficiency throughout the exploration and production processes. The company's experienced teams leverage advanced technology to optimize production and enhance operational excellence. Phoenix Energy aims to drive wealth creation, job growth, and energy independence while providing investment opportunities through their bond offerings, catering to investors seeking sustainable returns in the energy sector.
Phoenix Energy One, LLC has a positive customer experience.
Phoenix Energy One, LLC enjoys a strong reputation among its customers, with a remarkable average rating of 4.8 out of 5. Reviewers frequently commend the company's responsiveness and professionalism, highlighting the informative presentations and transparent communication from staff like Matt and Patrick.
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Many consumers express satisfaction with their investment experiences, noting impressive returns and a supportive team that genuinely cares about their financial goals. However, some customers mention concerns regarding the time it takes to receive statements and the overall management of their investments, with a few expressing frustration over delays. Despite these minor complaints, the overwhelming sentiment remains positive, reflecting a high level of trust and satisfaction with Phoenix Energy One's services.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
291
100%
● Low
4.8 / 5 overall
=
291 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
5.0
12-month avg
5.0
All-time
4.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
5
Sep 24
—
0
Oct 24
5.0
9
Nov 24
5.0
7
Dec 24
5.0
5
Jan 25
—
0
Feb 25
5.0
1
Mar 25
5.0
2
Apr 25
—
0
May 25
5.0
1
Jun 25
5.0
1
Jul 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 291 most recent reviews.
Top praiseof 279 positive reviews
Customer service14%
39 mentions
Easy to use14%
39 mentions
Delivery13%
37 mentions
Fast & efficient11%
30 mentions
“Talk about top-tier customer service”
On “Customer service” · Feb 12, 2025
Top complaintsof 7 negative reviews
Account issues29%
2 mentions
“They touch base with me from time to time to reassure me as soon as there was an opening they would be placing my mon...”
On “Account issues” · Mar 7, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gas Companies.
Overall rating and review count for this company and similar companies
The customer service is excellent to very good because the contacts made with all facets of Phoenix and their
connection to Advanta made for fairly smooth transitions of the money invested. All were friendly and
helpful and available most of the time to answer questions or concerns.
So far, so good. I was unable to purchase last time, but made it in this time. I’ve told a few family members about this program and I have a few already involved. God Bless PCG.
This is my second round of investment with PHX Capital and I could not recommend them more. I tested it out so to speak last year, and received the return every month as expected, then the full return of my initial capital. I am very impressed with the business model and especially the company representatives I've spoken with, specifically Matt Willer. He is a wealth of information and very personable. I know my money is safe with PHX Capital.
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PCG sends me my monthly interest every month on the 8th. The investment is solid because they hedge their fund which was one of the biggest reason why I invested. I feel it is truly a safer investment than any I have tried.
All around great experience with Phoenix Capital. Top notch customer service.
Informative, easy to understand and very helpful educational tools along the way. Simple investment start up with promised monthly payouts.
Very pleased with the level of investor service provided. A year ago when I was a new/prospective investor with Phoenix I wore them out with questions as I worked to understand this alternate investment, which was new to me. Being a CPA, I wanted to challenge myself to clearly understand the underlying risks, and to identify any issues lurking under the surface. To the Company's benefit, they showed great patience and had knowledgeable resources available to answer all of my questions.
It's been a year now since I decided to invest in this very intriguing company. It took me 6 months to research them before making the step. I find Phoenix Capital Group LLC of high integrity, easy to connect with, and monthly payments are on the clock every time.
Thank you to the whole team, especially Matt.
Rozalia P.
My experience with the Phoenix Capital Group Holding, LLC has given me complete trust in the organization. As with all investors, there is always some investor's remorse. It natural to wonder if you have made a good choice and whether you'll actually receive a return on your investment. I received a personal phone call from the senior manager of the company communicating to me his desire to make sure that I was comfortable with my investment. He provided critical information, reassured me that my investment was professionally managed and described all the processes they had in place to protect my investment and receive a return. His individual effort to personally visit with me provided me with the comfort and confidence I needed to relax. My experience with the company has continued to be rewarded with consistent contact communicating their growth and development. I have recommended the Phoenix Capital Group to family and friends.
So far you have delivered 1st monthly payment of interest 2/3 days earlier than you suppose to I will see in coming years how good you deliver your promise. Then I may consider to invest some large sum.
I'm very pleased with my investments with Phoenix Capital. The returns on my investments have been just as promised, and their responsiveness to any questions have been excellent. I will continue to make further investments with them in the future.
The service Phoenix provides is very personal and detailed. You get an acct manager assigned to you that can help you resolve any issues quickly and efficiently. Emails do not get lost in "team" inboxes. My rep Wendy is top notch when it comes to service!
What awesome people and a great company! While the company resubmitted the regulation A offering with the SEC I put my name on the waiting list. When the investment went live, Cameron called me and sent an email to notify me. I invested the next day. After talking with Cameron I then made an early withdrawal from a bank CD the following day and invested that money as well. PCG reimbursed me for the penalty charged by the bank. Wow that is customer service! Today I looked at my account and already have an interest deposit. I thank God for leading us to this company. And thank you to Cameron for your assistance. Top notch company! I look forward to a long relationship with PCG.
I received excellent costumer service. Mr. Cameron Smart was able to answer all my questions and was very informative. He replied to my emails in a timely manner. I am pleased with my experience.
My wife and I had been looking a great place to invest our IRA,s, After searching and reading Phoenix Capital reviews we made a decision to contact them. Cameron Smart was the one that answered the phone, I asked him several questions like could I have a face to face with someone. He said he would have Matt Willer to call me. Matt meet with me and my wife face to face and answered all questions we had. We then made a decision to invest our IRA,s with Phoenix Capital. I want to thank Matt and his team for being so helpful. I especially want to say thanks to Matt for helping surrender an annuity we had. The Kings
Phoenix is real deal. I use the monthly interest payments as portion of my self-designed pension plan, after retiring last December. I place alot of trust in Phoenix & look forward to many more years of investment priviledge.
Phoenix Energy One, LLC is an emerging leader in the oil and gas industry, specializing in oil production, mineral rights acquisitions, and non-operating working interests across key basins in North America. The company focuses on creating value for mineral owners through fair pricing and transparent negotiations, ensuring that both individuals and corporations benefit from their mineral rights.
In addition to their acquisition services, Phoenix Energy manages oil and gas drilling operations, emphasizing safety and efficiency throughout the exploration and production processes. The company's experienced teams leverage advanced technology to optimize production and enhance operational excellence. Phoenix Energy aims to drive wealth creation, job growth, and energy independence while providing investment opportunities through their bond offerings, catering to investors seeking sustainable returns in the energy sector.