Lång leveranstid
Lång leveranstid, nästan två månader!!! Dålig feedback

Professional Secrets is a Swedish company specializing in high-quality kitchen products designed for both professional chefs and cooking enthusiasts. Their product range includes cast iron pans, knives, and various kitchen tools, all developed in collaboration with experienced chefs and product designers. The company aims to provide users with the essential tools and knowledge needed to cook like professionals, offering a comprehensive selection of cookware and educational resources. Targeting home cooks who aspire to elevate their culinary skills, Professional Secrets provides a diverse array of cooking products, including cooking thermometers, saucepans, and specialized utensils. In addition to their product offerings, the company also features a collection of educational materials, covering topics such as meat, fish, and vegetable preparation. Through their commitment to quality and functionality, Professional Secrets seeks to enhance the cooking experience for individuals looking to improve their culinary techniques.
Reviewers generally express high satisfaction with Professional Secrets, highlighting the quick delivery and quality of products. Many customers appreciate the prompt service and the helpful attitude of the staff, noting that issues are often resolved smoothly.
Positive comments frequently mention the excellent quality of items like thermometers and frying pans, with several users stating that the products meet or exceed expectations. However, there are notable complaints regarding customer service, particularly concerning delayed responses to inquiries and issues with order fulfillment. Some consumers report long wait times for deliveries and lack of communication about their orders. Despite these criticisms, the overall sentiment remains largely positive, with a significant majority of reviews praising the company's efficiency and product quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 281 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.5 | 2 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | 5.0 | 6 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 3.0 | 2 |
| Apr 25 | — | 0 |
| May 25 | 3.6 | 9 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | 4.6 | 7 |
| Aug 25 | 3.7 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 281 most recent reviews.
“Service utmärkt, hjälpsam och personlig”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −24% | 281 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 |
Bottom line: Professional Secrets is #3 of 5 on overall rating in this group.
281 reviews of Professional Secrets. Filter by what matters to you.
Lång leveranstid, nästan två månader!!! Dålig feedback
Dere svarer ikke på mail. Sendingsnummer eksisterer ikke i følge DB Schenker Sverige.
Mycket snack! Lite skeptisk till att jag skulle få tips som är ut över det vanliga för oss hemmakockar som försöker göra rätt. Pratar heller med min son som arbetat 12 år på denna restaurang och vad med gjort till vad den är idag. Kolla gärna på oyna.no Böckerna är väl bra om man vill börja från noll.
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Att bränna in pannan gjorde att det osade lilla i hela köket. Min sambo blev förskräckt och påstår att spishällen blev förstörd. Har inte fått använda den!
Det går att beställa slutsålda produkter, få bekräftelse på beställningen och faktura, för att sedan få mejl att varan tyvärr är slut.
Professional Secrets is a Swedish company specializing in high-quality kitchen products designed for both professional chefs and cooking enthusiasts. Their product range includes cast iron pans, knives, and various kitchen tools, all developed in collaboration with experienced chefs and product designers. The company aims to provide users with the essential tools and knowledge needed to cook like professionals, offering a comprehensive selection of cookware and educational resources. Targeting home cooks who aspire to elevate their culinary skills, Professional Secrets provides a diverse array of cooking products, including cooking thermometers, saucepans, and specialized utensils. In addition to their product offerings, the company also features a collection of educational materials, covering topics such as meat, fish, and vegetable preparation. Through their commitment to quality and functionality, Professional Secrets seeks to enhance the cooking experience for individuals looking to improve their culinary techniques.
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