Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions. The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.
Renewell Water receives overwhelmingly positive feedback for its efficient service and high-quality water products. Many customers highlight the excellent installation process, noting that technicians are friendly, professional, and informative.
Reviewers appreciate the noticeable improvement in water quality, with several mentioning the enhanced taste and softness of the water. However, a few critical reviews point out issues with the water softener, specifically that it stopped working multiple times within a short period, leading to frustration with customer service response times. Despite these concerns, the majority of consumers express satisfaction with their overall experience, praising the company's commitment to customer care and the effectiveness of their products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 63 |
| Sep 24 | 4.9 | 49 |
| Oct 24 | 4.8 | 43 |
| Nov 24 | 4.7 | 54 |
| Dec 24 | 4.7 | 47 |
| Jan 25 | 4.9 | 43 |
| Feb 25 | 4.6 | 53 |
| Mar 25 | 4.9 | 36 |
| Apr 25 | 4.7 | 46 |
| May 25 | 4.4 | 18 |
| Jun 25 | 5.0 | 11 |
| Jul 25 | 4.8 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“excellent service, the installer was very friendly and helpful”
“Then I called from another phone number and they thought it was a new customer and picked up the phone”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | −2% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | 3.5 out of 5 (good) | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.1 out of 5 (good) | — | 1,809 |
Bottom line: Renewell Water is #1 of 5 on overall rating in this group.
500 reviews of Renewell Water. Filter by what matters to you.
Based on my experience I can recommend this company. I'm not giving 5 stars because there was some issue with installation and first interaction with customer service about this was a bit misleading. However when I complained, the customer service was very professional and they compensated everything. Overall, I am happy with them and I would use their service again and I can recommend to others.
Very happy with the pure water I'm getting. It's definitely improved my health and the softener has got rid of the limescale and improved my showering experience. Very happy with my purchase and just a great company to deal with.
Communication and customer service was excellent. The maintenance guy was extremely nice and informative. My only negative is that the box under the sink is a bit louder than what I had expected, this is only when in use and other infrequent intermittent times. With that in mind I would most definitely recommend them. Our water is perfect and has provided us with peace of mind when drinking, that's worth any money.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The service was great but I found the waiting period to arrange installation long.
Installation of new reverse osmosis water filters, was excellent. All the best 👍
Love the product we have hot water tap and filtered cold and hot tap can be a bit spluttering at times
Very happy with the purchase, very happy with service but instal did not cut shelf or fix it back properly!!
Engineer was most efficient and courteous. I do believe however for the cost of service of €165 the old containers should be taken away & recycled by Renewell. Research needs to be carried out as to how to do this or else the filter bottles should be made from recyclable materials
So i love the water system and the great tasting water i have afterwards... the service guy was very.punctual and efficient and came at 8am in the morning to have it done before I had to leave for work.. The downside for me, the sales team were relentless for about 2 months before the actual appointment... i will get my unit serviced, I do it yearly, and will fit it in when is.right for me and funds and time are all in alignment... I don't need Phone calls and texts a.few times a.week to book it...that turns me off with any company
I’ve recently moved to a rental whilst waiting to find my new home. I brought my renewal water system with me and it was a very smooth process. Their guy collected it from my old house, unfortunately it doesn’t fit in my rental but that’s ok as it’s short term & l know that when l need to reinstall it again all l have to do is call renewal water and they will be right there to help me. Really friendly helpful people a pleasure to deal with.
Responded really quickly to my call out and engineer carried out the service perfectly, quickly and neatly. The engineer was friendly and professional. The cost of the service was very reasonable. I am discounting one star for lack of card payment options offered.
The water filters keep a tonne of muck and chemicals out of my drinking water. Happy days! Service was quick and clean.
Good fitter, well mannered and courteous.
Our system was serviced and subsequently developed a leak. The matter has since been very satisfactorily resolved. Thanks.
I rate renewel water very highly in general with one exception ie: having to pay an extra €130 for a change of membrane after the system was serviced only 2 months earlier was in my opinion excessive
Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions. The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.
This profile hasn't been claimed by the business owner.
