Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions. The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.
Renewell Water receives overwhelmingly positive feedback for its efficient service and high-quality water products. Many customers highlight the excellent installation process, noting that technicians are friendly, professional, and informative.
Reviewers appreciate the noticeable improvement in water quality, with several mentioning the enhanced taste and softness of the water. However, a few critical reviews point out issues with the water softener, specifically that it stopped working multiple times within a short period, leading to frustration with customer service response times. Despite these concerns, the majority of consumers express satisfaction with their overall experience, praising the company's commitment to customer care and the effectiveness of their products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 63 |
| Sep 24 | 4.9 | 49 |
| Oct 24 | 4.8 | 43 |
| Nov 24 | 4.7 | 54 |
| Dec 24 | 4.7 | 47 |
| Jan 25 | 4.9 | 43 |
| Feb 25 | 4.6 | 53 |
| Mar 25 | 4.9 | 36 |
| Apr 25 | 4.7 | 46 |
| May 25 | 4.4 | 18 |
| Jun 25 | 5.0 | 11 |
| Jul 25 | 4.8 | 20 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“excellent service, the installer was very friendly and helpful”
“Then I called from another phone number and they thought it was a new customer and picked up the phone”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Service | Quality | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | −2% | 1,000 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.4 out of 5 (fair) | 3.2 out of 5 (fair) | 3.5 out of 5 (good) | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.1 out of 5 (good) | — | 1,809 |
Bottom line: Renewell Water is #1 of 5 on overall rating in this group.
500 reviews of Renewell Water. Filter by what matters to you.
Over a year ago
We got our Water Filteration system and boiler tap last year form Renewal Water lovely to deal with, from intially calling to enquiry, to getting installed. I would highly recommend them. Myself and m... See more
Over a year ago
Already recommended by my sister in law, I was expecting a top class service and that is exactly what I received. Made several calls and enquiries while considering my options. Every interaction was... See more
Over a year ago
Just a great company to deal with very reliable. Couldn't make an appointment to service my unit but received many phone calls to accommodate me for a suitable time.Nice girl on the phone and a nice... See more
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We got our Water Filteration system and boiler tap last year form Renewal Water lovely to deal with, from intially calling to enquiry, to getting installed. I would highly recommend them. Myself and my partner are always recommending to family and friends
Already recommended by my sister in law, I was expecting a top class service and that is exactly what I received. Made several calls and enquiries while considering my options. Every interaction was dealt with professionally and courteously. Daniel who installed system is an excellent Brand Ambassador.
Just had a really nice customer service Experians Called the company and they was fast to respond in no time and guy name Marc Daniel was so helpful very informative and friendly. Helped me to choose the best option for me with a deal I could not refuse. Outstanding customer service would definitely recommend this company to anyone looking for best products to look after your home water. And as for Marc Daniel they should keep him there for the great job he is doing thank you.
Just a great company to deal with very reliable. Couldn't make an appointment to service my unit but received many phone calls to accommodate me for a suitable time.Nice girl on the phone and a nice service guy. This company sell a great product and have great customer service. Highly recommend.
Prompt and efficient. Good advice. Reasonable price.
Great service. Highly recommend.
The difference in the comparison of the taste of the filtered tap water in comparison to the taste regular tap is enormous. Pure clean water that is good to drink and cook with is a game changer. A great investment! A great and reliable company to deal with, very professional.
Impressed with the prompt and very informative service. Shoutout to Will, Dom and Amy for their very good customer service.
From start to finish, experience has been flawless. Communication throughout and speedy response . Efficient , professional and thorough. Beautiful pure water , I noticed the difference within seconds, worth every penny . Highly recommend
Very helpful staff and a very good service everything was taken care off
I have been dealing with this company for years now, and they just keep getting better and better. The service engineers are friendly and efficient and arrive when they say they will. I’m convinced that the water is super healthy and as a result, I drink plenty. Getting the original system years ago, was definitely one of my better decisions.
Fast and efficient installation no fuss, no mess.
I reached out to Will in Renewell water to setup RO system in my new home through reference. Will has been very good in terms of explaining the products and gave me early appointment to fix the system. Ross-technician is very professional and fixed the system and explained clearly. Drinking water quality have changed drastically and not feeling salty anymore. Highly recommend
This has been one of the most frustrating and upsetting experiences I’ve had with any service company. A technician from this company came to install water filters in our home. Six days later, we discovered that our brand new laminate flooring—recently installed and quite expensive—had swollen due to water damage. After calling in an independent plumber, it became clear that the leak was caused by a valve that had not been properly shut off by your technician. Water had been leaking from the installation point directly onto the floor. Let me be very clear: this is not a minor issue. We invested serious money into high-quality flooring. The damage caused is both extensive and costly. What’s worse, I contacted the company immediately after discovering the issue—and received absolutely no response. No apology. No investigation. No responsibility. Just silence. This level of negligence is completely unacceptable. If your staff’s mistakes result in damage, the company must stand behind their work. Ignoring the problem doesn’t make it go away—it simply shows a total lack of professionalism and integrity. I am deeply disappointed, and I strongly advise others to think twice before trusting this company with any work in their home. Poor workmanship is one thing. Refusing to acknowledge and fix the damage caused is something far worse.
I requested a visit and received one within a week. He was efficient and courteous at all times.
Great communication. Excellent follow up. Professional, tidy installation. Delicious, filtered water. No more plastic bottles. Can’t recommend enough. Thank you ⭐️⭐️⭐️⭐️⭐️
The fitter was very professional and quick , also no mess.very nice guy.
Hello, This is related to complaint with the technician who fixed the water system in our house, please see details as below, We have been using our kitchen tap since we entered the new house (for 1 month), and my wife just used the tap before your technician arrived. During the process of fixing the water system, the technician broke the tap. My wife was minding our son in the sitting area when she heard a loud sound from the kitchen. She immediately went to the kitchen and asked to technician if everything was okay. He replied that everything was fine and there was no problem. Technician then went outside to his van, brought something back, and attempted to fix the tap with glue. He informed us not to touch the tap for 1 hour and said that it was already broken, and he tried to fix it himself. After waiting, we tried to turn on the tap, but water did not come out, and the knob was completely broken. I called one of the person from team, who told me that they do not touch any kitchen taps while fixing the water system. If the tap was already broken, technician should not have touched it without asking my wife. Technician's actions led to the tap being completely broken, and he is not being truthful about the situation. We request that you replace or repair the tap or reimburse us for the cost of a new tap. but no one is supporting for to address this. You can come to our home I will show you the condition of the tap it is hited with something while fitting new tap near to our tap. You can see the scratces on the tap. It was not like that before your technician starts the work. And I have mentioned already my wife heard the sound like hited something. That means we never trust you people while you are doing any work at our home. We have to keep on eye what you are doing. And that is not good. My wife was busy with minding the son in the sitting area. That is our fault to trust you.
Renewell Water is a leading provider of water filtration solutions in Ireland and the UK, specializing in reverse osmosis water filters, water softeners, and shower filters. With over two decades of experience, the company focuses on enhancing home water quality by offering a range of products designed to purify drinking water and soften household water supply. Their offerings include under-sink water filters, tri-flow taps, hydrogen water ionizers, and more, catering to both residential customers and businesses seeking reliable water treatment solutions. The company emphasizes customer satisfaction and has established a reputation for excellence, with thousands of satisfied clients benefiting from their systems. Renewell Water also provides nationwide installation services in Ireland and Northern Ireland, ensuring professional setup by qualified technicians. By promoting clean and healthy water solutions, Renewell Water plays a significant role in reducing plastic waste and improving overall water quality for its customers.
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