Very easy to deal with arriving on time…
Very easy to deal with arriving on time and as always great product size and fit. Would highly recommend recommend

Rona Shoes is a footwear company specializing in safety shoes, steel toe cap shoes, and safety boots designed for various work environments. The company offers a wide range of comfortable and stylish safety footwear for both men and women, ensuring that customers can find the right fit for their needs. Rona Shoes emphasizes the importance of safety and comfort in the workplace, providing options that include cushioned footbeds and breathable materials. Targeting professionals across various industries, Rona Shoes aims to meet the needs of individuals seeking reliable protective footwear without compromising on style. The company’s product offerings are designed to enhance workplace safety while also catering to the aesthetic preferences of its customers. With a commitment to quality, Rona Shoes utilizes superior materials to create footwear that is both functional and fashionable.
Rona Shoes receives a mix of feedback from customers, with many praising the comfort and quality of their shoes. Reviewers frequently highlight the great fit and stylish designs, noting that the shoes are suitable for all-day wear.
However, there are significant complaints regarding customer service and delivery issues. Some customers express disappointment over long shipping times and misleading product descriptions, particularly concerning safety features. Additionally, there are concerns about the return policy, which requires customers to cover shipping costs for returns to the UK, even when the company has a warehouse in Australia. While many enjoy their purchases, the negative experiences with customer care and product discrepancies cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 160 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 3.0 | 1 |
| May 25 | 4.1 | 50 |
| Jun 25 | 3.9 | 45 |
| Jul 25 | 4.0 | 30 |
| Aug 25 | 3.6 | 34 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Nice pictures in comparison to the shoes u get delivered”
“I received a pair of delta work shoes”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.3 out of 5 (fair) | 2.6 out of 5 (poor) | — | 160 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Rona Shoes is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.6).
160 reviews of Rona Shoes. Filter by what matters to you.
Very easy to deal with arriving on time and as always great product size and fit. Would highly recommend recommend
Ok chaussures très confortable mais après 3 mois ( achat fin fevrier 2025 ) il n'y a plus de semelle sous la chaussures et donc au prix des chaussures ç'est inadmissible
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Schlechter Kundenservice
This company will look for any reason to not refund you even after asking within the timeframe and returning the item in good condition. I sent some shoes back and the pic they sent me was completely wrong with the incorrect order number - telling lies. Then in the correct pic the shoes had nothing wrong with them - lies again. They just try to get out of a refund once they have your money. Daylight robbery. They just dont care about you so dont even bother with them!
Great shoes , as described.
Nice pictures in comparison to the shoes u get delivered. The only thing that I would do it change the steel to the colour black on the shoes I ordered because u can see the metal through the shoe and it ruins the look of the shoe a little. Other than that the shoes are great and are comfortable
Order #10172823 – Very Disappointing Experience I regret ordering from Rona Shoes and would not recommend this store. I chose them thinking they were Netherlands-based, expecting delivery within a few days. Instead, they ordered my shoes from abroad, which took weeks. By the time they arrived, they were no longer useful for the purpose I needed them for. The courier they used, PDN Express, marked the package as “delivered” without ever ringing my bell (I was home at the time). They only took a photo and left the package who-knows-where. I never received it. When I reported this, both Rona Shoes and PDN Express told me to go ask my neighbors. I live in a flat with more than 50 floors — this is completely unreasonable and not my responsibility. Despite this, Rona Shoes kept insisting I do so. In the end, I paid €80 and got nothing. This experience was unacceptable. Slow and misleading shipping, careless delivery, and zero accountability from the company. Buyers deserve to know what they are walking into.
I received a pair of delta work shoes .Tried them out for a month in the house and decided they were suitable .Wore them to work and 6 weeks later approx one heel punctured and a couple of weeks later the other heel went .so two squeaky not so comfortable shoes.Contacted them to be told it was outside the 60 day warranty ,so no refund or replacement, but an offer of 20% off another pair of shoes .I decided against it.
Same shoe on ebay for £24.95, Exactly the same shoe. To deny such is just a lie!! Photos of both shoes prove Rona are being dishonest, selling cheap Chinese products, advertising them as a more premium article. Shameful dishonesty!
I bought my first shoes 1 year ago. It was amazing. Convenient and reliable. Just update new one.
Finalmente mio marito carrozziere ha trovato una scarpa antinfortunistica comoda, di qualità e anche bella da indossare. È rifinita nei particolari e attenta all anatomia del piede. Sono molto soddisfatta
Given Rona have a warehouse in Australia, I think it's quite poor that goods returned for refund or Exchange have to be sent back to the UK at the consumers cost. This doesn't really fit with their claims of a "hassle-free exchange policy". For me paying $40-$50 an waiting 2weeks for them to receive the goods before processing the claim is a bit of a hassle! If returning goods that are in new and unused condition they should process the claims and restock in the warehouse from which they came.
First off I had to wait 3 weeks before my boots arrived, looked and felt great, on first wearing them something felt strange inside the right boot but I continued to wear for 2 days but could no longer after as I found a lump inside the boot petruding from the top near the toe area, I then informed rona shoes about this and basically after a couple of photos and video over and back messages rona shoes told me that it had nothing to do with them, stay clear of Rona shoes
Very disappointed the quality is bad is not anti slip is risking my life I almost fell down couple of times , don’t get cheated there website is showing Australia but there ship from China . Is not cheap cost 140 aud .dont buy unless you wanna risk your life
Good product quality high standard of value for money.
I bought safety shoes from this company because they were advertised as S3 safety shoes. This was the only reason for my purchase, as my workplace requires S3 footwear. When the shoes arrived, they were in fact not S3 (only SB). Even the attached label on the shoes stated “S3”, which is misleading. I contacted customer service, but instead of offering a proper solution (refund or replacement), they only suggested a standard return (even though the shoes were used in good faith) and a 20% discount code. This is a clear case of goods not as described and misleading advertising. Be very careful before ordering from this company – you may not get what you paid for, and resolving issues is extremely difficult.
It's not often I give a five star rating, but Rona Shoes defiantly deserve it. I have a problem with my feet after two accidents, and really struggle to find shoe that I can ware all day, and Im not even talking about safety shoes. I ordered a pair of shoes from Rona and tied them on at home but and found they were a little tight. True to their word, they swapped them for a larger size without a quibble. Today I wore my new shoes to work. I was on my feet all day and clocked up just over 10 000 step. I am completely blown away. No sore feet. Thank you Rona Shoes, you truly do have an amazing product.
Kengät tuntuvat hyviltä. Ovat myöskin tosi tyylikkäät. Jalat eivät tunnu työpäivän jälkeen väsyneiltä. Miinusta täytyy antaa toimituksen kestosta.
Rona Shoes is a footwear company specializing in safety shoes, steel toe cap shoes, and safety boots designed for various work environments. The company offers a wide range of comfortable and stylish safety footwear for both men and women, ensuring that customers can find the right fit for their needs. Rona Shoes emphasizes the importance of safety and comfort in the workplace, providing options that include cushioned footbeds and breathable materials. Targeting professionals across various industries, Rona Shoes aims to meet the needs of individuals seeking reliable protective footwear without compromising on style. The company’s product offerings are designed to enhance workplace safety while also catering to the aesthetic preferences of its customers. With a commitment to quality, Rona Shoes utilizes superior materials to create footwear that is both functional and fashionable.
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