Shoes exactly what was expected and…
Shoes exactly what was expected and look good quality

Rona Shoes is a footwear company specializing in safety shoes, steel toe cap shoes, and safety boots designed for various work environments. The company offers a wide range of comfortable and stylish safety footwear for both men and women, ensuring that customers can find the right fit for their needs. Rona Shoes emphasizes the importance of safety and comfort in the workplace, providing options that include cushioned footbeds and breathable materials. Targeting professionals across various industries, Rona Shoes aims to meet the needs of individuals seeking reliable protective footwear without compromising on style. The company’s product offerings are designed to enhance workplace safety while also catering to the aesthetic preferences of its customers. With a commitment to quality, Rona Shoes utilizes superior materials to create footwear that is both functional and fashionable.
Rona Shoes receives a mix of feedback from customers, with many praising the comfort and quality of their shoes. Reviewers frequently highlight the great fit and stylish designs, noting that the shoes are suitable for all-day wear.
However, there are significant complaints regarding customer service and delivery issues. Some customers express disappointment over long shipping times and misleading product descriptions, particularly concerning safety features. Additionally, there are concerns about the return policy, which requires customers to cover shipping costs for returns to the UK, even when the company has a warehouse in Australia. While many enjoy their purchases, the negative experiences with customer care and product discrepancies cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 160 | 100% | -0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 3.0 | 1 |
| May 25 | 4.1 | 50 |
| Jun 25 | 3.9 | 45 |
| Jul 25 | 4.0 | 30 |
| Aug 25 | 3.6 | 34 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Nice pictures in comparison to the shoes u get delivered”
“I received a pair of delta work shoes”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 3.3 out of 5 (fair) | 2.6 out of 5 (poor) | — | 160 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: Rona Shoes is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 2.6).
160 reviews of Rona Shoes. Filter by what matters to you.
Shoes exactly what was expected and look good quality
I never recieved my shoes i ordered, tracking slip says delivered but to completely wrong address. Contacted Rona was told because they say delivered nothing. I have sent their screenshot showing incorrect city they were delivered to and explained canada post says Rona shoes needs to launch a claim as they are the sender. Rona is not willing to do anything to resolve this issue. I finally after a month of back and forth and giving them a chance to make this rate they wouldn't do anything. I reached out to my credit card company and they have not began the charge back progress hoping to get my money back. Once this began I got an email from rona threatening to go after me legally for a item they never had delivered. Very frustrating company to deal with and have zero customer service skills. They keep responding with the same email to contact customer service and I do only to be told nothing they can do for me. Will never purchase from here again
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Goed schone werk is
De er mega flotte men leveringstid var lidt lang
Fast delivery But the trainers themselves are fantastic, I’ve always worn boots but I work in a very large store so walking around in boots all day, well you can imagine, these trainers are so light and comfortable, I’m only disappointed that I didn’t find these earlier. Well worth every penny and it’ll not be the last time either!
The product came in perfect condition was the packaging was very good
Die Qualität der Schuhe schätze ich sehr, und das für den Preis, top! Dazu die schnelle und unkomplizierte Lieferung. Jetzt wurde von der Schweizerischen Post das erste Mal Importgebühren,in der Höhe von sFr. 24.90 verlangt. Das verstehe ich nicht. Wissen Sie warum?
Empresa del rubro del calzado muy responsable, en cuanto a los tiempos de entrega de las especies adquiridas, por otra parte el modelo que adquiri muy atractivo y cómodo.
We received a faulty pair of shoes (the toe cap is bent in). Rona refuse to deal with the issue. Awful customer service, the "dedicated" phone number informs you they can't provide customer support over the phone. The response to emails are unsatisfactory and refuse to resolve the issue.
I placed an order with Rona Shoes nearly 10 months ago for a pair of insoles, but unfortunately, the product was never delivered. The order status remained stuck on “processing,” and I didn’t receive any updates after the purchase. When I finally reached out to their customer service, I was told that insoles can’t be shipped separately from shoes — something that wasn’t made clear during the checkout process. At first, they were unwilling to offer a refund due to the time that had passed, which was frustrating, especially considering I never received the product. That said, after a few messages back and forth, they did ultimately agree to send the insoles and also issued a full refund. I really appreciate that they were willing to make things right in the end. While I wish the process had been more straightforward, I’m glad they came through, and I hope future orders go more smoothly for other customers.
Szybką realizacja zamówienia buty zgodnie z opisem
After searching for a decent safety footwear seller and failing several times, these safety trainers are absolutely spot on, light comfy, supportive and breathable. Highly recommend and I'll be back whenever I need to replace, delivery was also super fast.
well i bought these because of the great reviews .But i hvent had a great expierence with them.Firstly one heel punctured and squeaks ,then the second one .Now my heels are killing me ,and they seem a bit narrow and make my feet sweat because of the fit.Itried returning them but i was outside of the 30 days because i wore them in the house first .All they could offer me was 20 % off .so ill have to do some internet surfing now.
Good looking boots, feels very light, airy and flimsy, let's see how long the construction and the quality of materials last as 'work safety boots' - and all the quality of its features it advertised as safety boots. The automatic 'dial-up' lace system seems to work well, doubtful if the thin cord will last the stress, and may cut through the shoe material soon? As a Fashion boot - yes, top mark; Its Quality & Functional application - yet to be tested, will surely find out in few months.
Very comfortable and breathable and light weight shoe
Rona Shoes is a footwear company specializing in safety shoes, steel toe cap shoes, and safety boots designed for various work environments. The company offers a wide range of comfortable and stylish safety footwear for both men and women, ensuring that customers can find the right fit for their needs. Rona Shoes emphasizes the importance of safety and comfort in the workplace, providing options that include cushioned footbeds and breathable materials. Targeting professionals across various industries, Rona Shoes aims to meet the needs of individuals seeking reliable protective footwear without compromising on style. The company’s product offerings are designed to enhance workplace safety while also catering to the aesthetic preferences of its customers. With a commitment to quality, Rona Shoes utilizes superior materials to create footwear that is both functional and fashionable.
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