Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
Reviewers generally express high satisfaction with Sinmaletas.com, highlighting the efficiency of their service, timely pick-up, and delivery. Many customers appreciate the professionalism and speed of the process, noting that their luggage arrives in good condition and on schedule.
Positive remarks emphasize the excellent customer service, with users feeling supported throughout their shipping experience. However, some consumers report issues, such as delays in delivery and lack of assistance when problems arise, particularly concerning damaged items. A few reviews mention that the estimated delivery dates could be more precise, suggesting a range rather than a single date. Despite these criticisms, the overall sentiment remains positive, with many recommending the service for its reliability and quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 495 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.3 | 18 |
| Sep 24 | 4.9 | 17 |
| Oct 24 | 3.9 | 11 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 4.2 | 10 |
| Jan 25 | 4.2 | 10 |
| Feb 25 | 4.9 | 9 |
| Mar 25 | 4.4 | 27 |
| Apr 25 | 4.3 | 62 |
| May 25 | 4.5 | 66 |
| Jun 25 | 4.7 | 83 |
| Jul 25 | 4.6 | 64 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 495 most recent reviews.
“Good service all in time”
“I'm starting to think Sinmaletas”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.4 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 2.6 out of 5 (poor) | +2% | 495 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Sinmaletas.com is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 2.6).
495 reviews of Sinmaletas.com. Filter by what matters to you.
El servicio ha sido muy bueno pero echo de menos que no contacten en destino a la persona que tiene que recibir para darle, igual que en salida, una horquilla de tiempo para entregar la mercancía.
El paquete llego a destino a pesar de algunos problemas no achacables a sinmaletas. Sin embargo, la atención recibida fue excelente
Mi experiencia fue muy buena. Todo funciono segun estaba previsto en vuestra empresa. Muchas gracias
Muy buena experiencia, puntualidad para recoger maletas, y excelente cuidado. Lo único a mejorar es la coordinación con la empresa subcontratada en el país de origen, y también la entrega en destino, porque lo adelantaron 1 día entero con aviso intempestivo. Muy recomendables.
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Buena pero no perfecta, tardo más tiempo en llegar y tuvimos que pagar un fee en aduanas para el cual no estuvimos avisados.
Mi caso fue el siguiente, de Francia, Paris, a Las Palmas de Gran Canaria. La maleta llegó en perfecto estado, es verdad que al tener que llegar a las islas Canarias se retrasó por temas de aduanas, pero en todo momento la empresa tenía la información actualizada. La maleta llegó, no en tiempo, pero llegó que era lo importante. La comunicación con la empresa muy buena, siempre cogían el teléfono y te explicaban el proceso y cómo iba. La verdad, que súper bien. Esto fue en noviembre de 2023.
Vinieron a buscar las maletas al hotel y me las llevaron hasta la puerta de casa. Es súper cómodo viajar así. La única pega que le pongo esque se retrasaron un pelín con la entrega. Volvería a contratar sin problema
Envié una maleta a Italia para San Valentín. Fueron puntuales en la recogida, y aunque me advirtieron que las entregas son estimadas, me llegó en fecha. Repetiria, ya que, almenos cuando llamé para asegurarme que vendrían a recoger la maleta, hicieron la gestión de confirmármelo. Se agradece tener a alguien detrás al teléfono.
Envié mi maleta con sinmaletas desde España a Bélgica y todo muy bien, atención al cliente siempre estuvo dispuesta ayudarme con cualquier duda que tuviera, solamente llegó un día después de lo estimado, pero volvería a repetir.
Sinmaletas.com is a specialized logistics service that facilitates the shipping of luggage and personal belongings for travelers. The company offers a convenient solution for individuals looking to travel light by allowing them to send their suitcases, boxes, and even larger items like bicycles directly to their destination. With a commitment to customer satisfaction, Sinmaletas ensures a high delivery success rate and provides real-time tracking for peace of mind. Targeting a diverse customer base that includes vacationers, students embarking on study abroad programs, and individuals relocating for work, Sinmaletas aims to make travel more comfortable and efficient. The service eliminates the hassle of airport check-in lines, helping customers save time and enjoy their journey from the very beginning. By focusing on secure, reliable, and affordable luggage shipping, Sinmaletas.com meets the needs of modern travelers who seek a hassle-free travel experience.
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