Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
They looked into the issue and corrected an error which helped to protect my information. I found Carol to be attentive to what I needed and listened to my requirements, finding a solution swiftly. She was also very professional In tone and manner.
Outstanding Customer Service I had a last-minutes cancellation , and Haris , the consultant at Skywings, was absolutely incredible. He went above and beyond to help me find an alternative flight and made sure I got the best possible deal. His dedication and professionalism turned a stressful situation into a smooth experience. I can’t recommend Haris and Skywings highly enough
It was my first paragliding experience and Leo was awesome abd made it an incredible memory. I would recommend it highly.
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DO NOT USE THIS COMPANY, IT IS A SCAM AND THESE ARE ALL FAKE REVIEWS
Thank you Shareek for your excellent support and service. You helped me find the best suitable ticket. The whole experience was smooth and delightful from start to finish. Highly recommend.
Henry was very helpful to find the cheapest flight option for my uncle and also made the process quick and easy. Well 👍
Thanks, Henry, for everything you have done, it has been a great pleasure to deal with you!
Great experience easy booking thanks to Henry 👍🏻
The agent - M Patrick is very helpful, patient and friendly
Carol help to obtain a ticket to USA for my family at a very competitive price. I was having problems in navigating the online services from different companies for days. Carol made it so easy and stress free. She was also very patient and polite. Also getting through to them was easy, no long waiting time. Thank you so much for your help Carol.
I’ve used Skywings for a few years now and they’ve always been very low prices. Top marks for them.Kevin Hart what was the person that dealt with my ticket?very good cheer!
This is my first time using sky wings travel app I was recommended by my friends and family and it is very helpful easy to use for what I need and I spoke with agent Henry to my confirming my booking. Thank you for the help Henry.
My flight confirmation took a while to come through but did in the end. I had great help from Twinkle in customer care when I could finally get through to someone.
Alex the consultant who dealt with the late cancellation of my flight was incredibly helpful and managed to find me an alternative flight. He bent over backwards to make sure I got the best deal and I can’t recommend him and Skywings highly enough.
Alex helped me to sort out my questions
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
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