Efficient but felt pressured
The service was efficient - the phone was answered quickly and I was immediately put through to somebody who was able to help. However, I felt under pressure to make quick decisions and felt that Kevin, who I spoke to was trying hard to convince me that it was best for me to go with Skywings. When you are trying to make a big decision quickly and flights are disappearing or prices changing as you are looking at them, I found this added pressure to act quickly and persuasive technique a little uncomfortable. I did eventually go ahead with Skywings but felt worried about it afterwards. I just hope that everything goes smoothly with my trip.






