I booked a ticket for myself and I…
I booked a ticket for myself and I changed two times but the gave me a good service and awnser all my the questions humbly. Thank you

Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
I booked a ticket for myself and I changed two times but the gave me a good service and awnser all my the questions humbly. Thank you
Shareek.he is good service.i am very happy. Thanks.shareek well done.
They were very responsive to my requests and provided immediately a response.. ali was very helpful
Quick and efficient when we needed to change our flight dates last minute. Thank you for your good work Patrick
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For many years I have booked my long haul flights with them and they do not dissapoint with price and the quick and firendly service. Today ALI helped me with my ticket,being very effiecient and friendly and giving me all the information I need to book my ticket today. After my previous recommendations my firends also have booked from hear and they are very reliable.
I have been using Skywings Travel for 4 years now and always find them very accommondating, polite, efficient, and with great condidence. I travel to Asia frequently and do not always know my retrun date, so today ALI KHAN, l changed my return date and he made it a very simple task, for what l know was not that easy. Many thanks ALI KHAN, another great job and much appreciated. Kind regards, Peter
My first booking Via Skywings and i can honestly say it was impressive, faultless and quick. after first looking at our options for my trip to Australia from the uk, Robert from Skywings caught me up via a phone call and helped me to get the best deal that suited my needs and by the end of that day not only did i have all the info i needed, i booked, paid, had the conformation and online tickets in hand. 5 star service via Robert. Tom Man.
Sky wings Helped me with booking a flight for a missing flight! I had booked the ticket with them and when i told them what happened they quickly responded and helped me with booking another date. Really appreciate the help”Shariq” one of the team members. I’ve been always booking tickets from them and I recommend the service!
I booked a flight to Colombo from UK on Air India which transit in India. It was not clear if my transit will transfer my luggage to the ongoing flight. I contacted Air India the agent said baggage will not be transferred automatically and need to go through immigration, collect my luggage and check in again which means I need to get a transit visa. My incoming flight and outgoing flight both from terminal 2 so could not understand why I need to go through immigration etc.. and also the stop over only 1 hour 45min. Went back to Air India to check and they said they checked my details and I need to go through immigration and 1 hour 45min enough time to do that. I rang Skywing and Patrick answered my call, I explained my situation he said luggage will be transferred automatically and I do not need to go through immigration.I explain what Air India said so Patrick said he has dealt with many of these flights and no need to go through immigration. Just in case air lines have changed ruleshe said he will check with colleagues and ring back. Twenty minutes later rang back to say luggage will be transferred automatically and no need to go through immigration. He rang Air India who confirmed at Heathrow I will get boarding pass for both flights and no need to go through immigration. This was a big relief. Thought excellent customer service. Thank you Patrick.
Thank you Ali for ensuring that I understood the terms and conditions of my flight correctly - you have equipped me with the right information which has made me feel more confident in my booking. Thank you once again.
Friendly staff, particularly Twinkle, who was patient and helpful. There was a problem with the payment going through on my end, which meant I was unable to complete the transaction the same day. I was informed by another operator that this had caused a jump in the price overnight by almost £600. This was out of my range, so I declined. Fortunately, who knew, the following day it went back down again!
I booked it for a flight for an emergency situation. If I booked through online I would loose my money luckily agent Harris helped me for a the trip and I reached on time for my destination. Highly recommended Skywings
I booked the return tickets to Hong Kong, could not complete the payment online. Phoned customer service and Twinkle has kindly retrieved my booking and helped me to go through the payment procedure. Twinkle was patient and professional. Happy that I chose Skywings and will continue using you with confidence.
Harris was very patient and ready to help every step of way during my flight ✈️ ticket payment process. He also helped to sort the change of flight with ease, highly recommended
I am a bit wary of not going direct to airlines for purchase but the price difference warranted checking the best online price out - Skywings. Scott was super helpful, and was able to get me a great ticket at a great price (Bus Class - LHR - SYD), he and his team also helped with a change on my return ticket once I was already in Australia. I will definitely be using them again!
Haleem was very supportive and helpful to book my mum’s ticket. Great customer service.
I had an outstanding experience thanks to the incredible customer service provided by Haleem. He was not only knowledgeable and efficient but also genuinely kind and patient throughout the entire interaction. Amazing service and would definitely recommend to friends and family :)
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
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