Kathy was very helpful and guided me…
Kathy was very helpful and guided me through the booking process seamlessly.

Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
Kathy was very helpful and guided me through the booking process seamlessly.
Web site was easy to use . Nice to have a friendly phone off Ali just say that everything OK. Got some advice about my passport . Happy with the service .
Twinkle was efficient with clear & timely communication
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Alex is extremely professional and helpful, I had great experience booking flights with him, calm and brilliant. Many thanks to him🙏
Alex quickly fixed my booking details. Would definitely recommend Skywings
The web site was very easy to use, with helps along the way. It was nice to get an email from Twinkle welcoming us and to give us a free upgrade. We are very happy with Twinkles services at Skywings Travel.
Very quick response and fully support. Thank you Carol Smith :)
Very easy and sent ticket information within 24 hours, would use again, great service from Twinkle:)
The speed and ease at which the flight was booked. I received my e ticket the next day. Everything went smoothly and my assistant Twinkle was most helpful
Robert was the best advisor when booking my flight tickets. Detailed explanation about the travel packages and my rights as a customer. It was an easy navigation through the booking process. I just had to confirm all the travel details were correct. Payment quick and e-ticket issued in less than an hour. Also helpful when requesting special meal requests.
I spoke to Patrick at Skywings Travel regarding a change to my departure date and he was really helpful. He did a great job at helping me with my query and was very quick in responding. Definitely recommend. Thank you so much!
Ali was fantastic well done
Excellent service from Harris at Sky
Great service and a smooth booking process. Ali Waris was very helpful, understood my requirements and accordingly tailored the ticket of my choice. It was a multi city ticket so needed some quick thinking with suitable timings and options. He also very efficiently booked my meals and seating options. So I can have a stress free travel. Thanks Ali.. you deserved a pay rise 😁
I was making a group booking for my family with multiple cities involved, Ali at Skywings guided me to the best options available with the best prices in the most professional way. He listened carefully for my requirements and fulfilled flights to support them. We always purchase our big holiday tickets from them for more than 15 years. Strongly recommend their service and a special thank you Ali Waris.
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
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