Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
Skywings Travel receives overwhelmingly positive feedback, with customers frequently praising the outstanding service and helpfulness of agents like Kevin Hart, Haris, and Kathy Wilson. Reviewers highlight the professionalism and patience of the staff, who assist in navigating bookings and securing great deals.
Many express satisfaction with the smooth booking process and the value for money offered. However, a few customers report issues with payment processing and fluctuating prices, which can lead to confusion during the booking experience. Despite these minor complaints, the overall sentiment remains highly favorable, with most consumers recommending Skywings for their travel needs. Overall, Skywings Travel is regarded as a reliable and efficient choice for travelers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 1,000 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 4.8 | 119 |
| Jan 25 | 4.8 | 153 |
| Feb 25 | 4.8 | 146 |
| Mar 25 | 4.8 | 147 |
| Apr 25 | 4.9 | 121 |
| May 25 | 4.9 | 96 |
| Jun 25 | 4.9 | 102 |
| Jul 25 | 4.8 | 116 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I recently booked my ticket Delhi to Heathrow”
“Our credit Card company confirms Skywings as the merchant having received payment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Booking | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 0% | 1,000 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.5 out of 5 (good) | 4.6 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 3.4 out of 5 (fair) | −1% | 1,014 |
Bottom line: Skywings Travel is #2 of 5 on overall rating in this group.
500 reviews of Skywings Travel. Filter by what matters to you.
I needed efficient service and quick action today adding 1 additional luggage and Patrick Wilson provided this much needed help promptly.. It was done so quick I am a satisfied and happy guest of Skywing I highly recommend this company.. I’m so grateful thank you Patrick, great job..
I was booking flight tickets with this company for the first time. The team was exceptional, helpful, and reachable. They helped me check various combinations with lots of patience. They were 100% professional. Thank you @Twinkle and @Peter
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Great service by Shanky Bhardwaj, my plane was cancelled and Shanky helped me get on the best available flight. Great customer service
We had to change the dates of travel due to medical reasons and called Skywings to do this. Kathy Wilson was fantastic and made this process very easy. She took all our requests in to consideration and found the best possible outcome. She went above and beyond to contact the airline for seats, meals and assistance getting that all in the change price too. And then letting us know by email and call each step of the way. Thank you for making what was a stressful situation easy to manage Kathy. We would recommend.
We spoke with Mr Haleem from Skywing Travel and we had a very pleasant experience. He communicated very well and was efficient in giving us key details such as the more affordable and suitable tickets. His service was excellent for us.
helpful People The flight couldn’t be booked online so Robert called me and found the best option for me that met my requirements and had tickets to me the same day.
I spoke to kevin heart who was very helpful with booking my tickets and talked me through the payment process as I was having difficulty with online booking , very patient man , thank you
Robert was really helpful in finding the affordable tickets I was looking for. Even when my payment couldn’t get through for two days, Robert kept calling me and reserved the tickets for my travel until I was able to sort the pay out.. keep the good work up Robert!
Haris helped me with my booking and did a great job. He was able to accommodate and find me cheap tickets. I will definitely be usual SkyWings travel again!
It was so easy to use and skylar was particularly helpful when I made a rookie error. Very efficient and courteous. Def recommend the site and the service
Hi ,i really appreciate all the efforts Haleem take to book me and my family for our holiday everything was just perfect we all was so happy and over the moon.Just want to say many thank to Haleem.
Terrible service. Booked a flight, as soon a is saw an error I called up and explained this was a total accident soon after I booked it. No help at all, they didn't even address the issue, wanted me to pay more than the tickets itself cost with no budge for it being an accident. I've seen other reviews where SKYWINGS have helped them with an error with no fee, so I guess it's a lottery on who you get to speak to. Incredibly bad customer service, I will never be using this travel agent again. Be warned.
I would like to thank Robert for his great help in sorting out my flight
Kathy addressed my needs immediately with prompt email with my e-ticket. Thanks for your service.
Kathy was a great help with my booking. Professional and courteous throughout the call. Called me back to notify me she was sending information/tickets. Very helpful and highly recommend speaking to Kathy for future bookings.
Ali helped me to resolve my concern.
Good service from Ali to help me book
Skywings Travel is a travel agency focused on providing a range of travel services, including flight bookings, hotel reservations, and holiday packages. The company operates through its website, skywings.co.uk, where customers can browse various travel options tailored to their needs. Skywings Travel aims to simplify the travel planning process for individuals and families seeking reliable and affordable travel solutions. The target market for Skywings Travel includes leisure travelers, business professionals, and anyone looking to explore new destinations or plan their next getaway. By offering a user-friendly online platform, the company allows customers to easily access travel information, compare prices, and make informed decisions for their travel arrangements.
This profile hasn't been claimed by the business owner.
