Smiles Dental is a dental service provider based in Ireland, focusing on delivering a range of oral health solutions to individuals and families. The company offers various dental treatments, including routine check-ups, cosmetic dentistry, orthodontics, and restorative procedures. Smiles Dental aims to meet the diverse needs of its patients by providing high-quality dental care in a comfortable environment.
Targeting both adults and children, Smiles Dental caters to a wide demographic seeking reliable dental services. The company emphasizes the importance of preventive care, ensuring patients maintain optimal oral health while addressing any urgent dental issues. Through its commitment to patient satisfaction and comprehensive care, Smiles Dental positions itself as a trusted choice for dental health needs in the local community. For more information about their services, visit their website at smiles.ie.
Smiles Dental receives a mixed reception from customers, with many expressing dissatisfaction regarding their experiences. While some reviewers praise the dentists for their professionalism and painless procedures, highlighting positive interactions with staff, a significant number of consumers report issues with billing practices and unprofessional behavior.
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Complaints about being overcharged and receiving inadequate treatment are prevalent, with several individuals feeling misled or rushed during appointments. The staff's attitude is frequently criticized, with claims of rudeness and lack of care. Although a few customers have had excellent experiences and recommend specific dentists, the overall sentiment leans heavily towards disappointment. Many advise against choosing this practice due to the negative experiences shared.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.5
41
100%
● Low
2.5 / 5 overall
=
41 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
2.6
12-month avg
2.1
All-time
2.5
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
1.0
1
Aug 24
1.5
2
Sep 24
1.0
1
Oct 24
1.0
1
Nov 24
2.7
3
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
2.0
4
May 25
—
0
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 41 most recent reviews.
Top praiseof 14 positive reviews
Customer service36%
5 mentions
Helpful support29%
4 mentions
Professionalism21%
3 mentions
Prices & value21%
3 mentions
“I've had a number of appointments and services, now, over the years and have been extremely happy with each”
On “Customer service” · Jun 29, 2025
Top complaintsof 26 negative reviews
Customer service35%
9 mentions
Payment issues19%
5 mentions
Charges15%
4 mentions
Billing12%
3 mentions
“Not happy at all with the service I received yesterday in the Blanchardstown clinic”
On “Customer service” · Apr 19, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
Overall rating and review count for this company and similar companies
Smiles dental in dunlaoghaire is a pleasure to deal with. The receptionists are lovely and so helpful. My dentist Ebi is so great and patient with me as I can be a bit nervous. He goes above and beyond in his care and even rings you to make sure you're recovering OK after an extraction! They are very reasonably priced and very transparent about costs
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 34% of recent reviews are 4–5★ and 63% are 1–2★.
About Smiles Dental
Smiles Dental is a dental service provider based in Ireland, focusing on delivering a range of oral health solutions to individuals and families. The company offers various dental treatments, including routine check-ups, cosmetic dentistry, orthodontics, and restorative procedures. Smiles Dental aims to meet the diverse needs of its patients by providing high-quality dental care in a comfortable environment.
Targeting both adults and children, Smiles Dental caters to a wide demographic seeking reliable dental services. The company emphasizes the importance of preventive care, ensuring patients maintain optimal oral health while addressing any urgent dental issues. Through its commitment to patient satisfaction and comprehensive care, Smiles Dental positions itself as a trusted choice for dental health needs in the local community. For more information about their services, visit their website at smiles.ie.