The hype is real!
I’d heard a lot of good things about this company which is why I decided to go with them. After several months of working together, I can honestly say that they’re wonderful to work with!
SMP Nutra is a leading manufacturer of private label nutraceutical supplements based in the USA. The company specializes in producing a wide range of dietary supplements, including capsules, tablets, softgels, powders, and gummies. With a focus on custom supplement manufacturing, SMP Nutra allows brands to create unique formulations tailored to their specific needs. The company offers over 800 private label stock supplements and provides various packaging options to help clients stand out in the market. Targeting health and wellness brands, retailers, and entrepreneurs in the nutraceutical industry, SMP Nutra serves as a full turn-key partner in supplement production. Their services include industry expert label design that ensures compliance with FDA guidelines, making it easier for clients to launch their products effectively. By investing in the latest trending supplements and maintaining a commitment to quality, SMP Nutra aims to support businesses in delivering high-quality health products to consumers.
SMP Nutra receives a mix of feedback from its customers, with a notable 76% of reviews being positive. Many reviewers praise the company for its top-quality products and excellent service, highlighting the responsiveness of staff like Frank and Lori, who are commended for their timely communication and support throughout the manufacturing process.
However, a significant portion of reviews, 22%, express dissatisfaction, particularly regarding customer service and order fulfillment. Some customers report frustrating delays in product delivery, with one stating they waited over a year without receiving their order. Others mention feeling misled about timelines and experiencing poor communication. Overall, while SMP Nutra is recognized for its quality and dedicated staff, the issues with customer service and order management detract from the overall experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 50 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 4.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 50 most recent reviews.
“Excellent service”
“I have ordered multiple times and it seemed like the customer service and order turn time steadily got worse”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Manufacturing.
| Company | Overall | Legit | Service | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.2 out of 5 (good) | 4.6 out of 5 (good) | — | 50 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 217 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.7 out of 5 (good) | +10% | 182 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | — | — | — | 35 |
Bottom line: SMP Nutra is #5 of 5 on overall rating in this group. On service, Builders Emporium scores higher (5.0 vs 3.6).
50 reviews of SMP Nutra. Filter by what matters to you.
I’d heard a lot of good things about this company which is why I decided to go with them. After several months of working together, I can honestly say that they’re wonderful to work with!
Love that their team consistently stays on top of orders and keeps us in the loop every step of the way. I’ve had problems with past manufacturers going silent on me or not completing orders on time, so this is a big deal for me.
Experience with the place has been the worst Ive ever experienced. They were not responsive at all for any inquiries, and I had to also reach out multiple times to different people to get an answer. Also, I ordered a product from them which they told me the lead time was 6-8 weeks and I waited over 3 months constantly asking for updates. Not only with the delay, but they sold me a product that they knew was going to get banned by the FDA, so I am stuck with a bunch of inventory which I cannot sell. They have terrible customer service. Its unfortunate because they do have great selections of products, but their customer service is terrible. They dont treat you or your business like a partnership at all. Go try working with another supplier and you’ll see the huge difference in customer service. Try out vox nutrition they are way better.
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We have been in the supplement business for 10yrs now and in my opinion, SMPnutra is an outstanding company that goes above and beyond in terms of communication, professionalism, and product quality. One of the things that stood out to me about SMPnutra is their exceptional communication skills. They are prompt and professional in their responses, and they always go the extra mile to ensure that their clients are satisfied with their services. It is always a pleasure to work with a company that is so easy to communicate with. In addition to their communication skills, SMPnutra is also dedicated to providing high-quality products. I have not come across any customer complaints regarding the packaging or bottling of their supplements, which is a testament to the quality of their products. It is clear that SMPnutra takes great care in ensuring that their supplements are of the highest quality. Overall, I would highly recommend SMPnutra to anyone looking for a reliable and professional supplement company. Their exceptional communication, commitment to quality, and dedication to customer satisfaction make them a cut above the rest.
I have worked with SMP Nutra for a couple years and will continue to do so. Professional people, first class facilities, awesome products and they get it right the first time! I highly recommend them!
SMP is always ahead with great products and a fast process. With Supply chain is never easy, but they manage to work & solve problems. Let's keep up with the good work.
We've been working with SMP for a couple of years and the experience has been A+! High quality products with fast lead times. Will continue to grow with them.
Scammers! Be careful with them. Sent less than was ordered and do not want to return the money.
We have been working with SMP Nutra for almost 2 years now. They have a large collection of high quality products and great prices. SMP Nutra have outstanding customer service, but what impressed me the most is everyone there is willing go above and beyond for you. They put their customers first, it's not all about profit. Highly recommended for anyone looking for top notch quality products!
Overpromising, not delivering. Only delays so far, not informing about changes in advance and you have to ask it for yourself. We'll see how they will deliver our first order.
Getting everythign done with SMP for my supplements made it easy and did not break the bank for me. I make use of their extra services they provide like their marketing and their labeling they offer to make this so much easier for me and it has proven to be easier that way
Happy to have done business with the team over at SMP. I have not been able to find a high-quality manufacturer who can handle our bulk orders but now I have.
great pricing, awesome team of people, they were very open and communicated very well. I had any and all my questions answered which made working with them a pleasure.
Making our supplements was easy as ever with SMP they have some great crew memebers and have a firm understanding on the industry. They were more helpful than I expected and wanted me to succeed
SMP Nutra is a leading manufacturer of private label nutraceutical supplements based in the USA. The company specializes in producing a wide range of dietary supplements, including capsules, tablets, softgels, powders, and gummies. With a focus on custom supplement manufacturing, SMP Nutra allows brands to create unique formulations tailored to their specific needs. The company offers over 800 private label stock supplements and provides various packaging options to help clients stand out in the market. Targeting health and wellness brands, retailers, and entrepreneurs in the nutraceutical industry, SMP Nutra serves as a full turn-key partner in supplement production. Their services include industry expert label design that ensures compliance with FDA guidelines, making it easier for clients to launch their products effectively. By investing in the latest trending supplements and maintaining a commitment to quality, SMP Nutra aims to support businesses in delivering high-quality health products to consumers.
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