Speedy SameDay Courier is a UK-based courier service specializing in urgent same-day delivery solutions for parcels, documents, and larger shipments. The company operates a fleet of dedicated couriers, ready to facilitate rapid door-to-door collection and delivery across various locations, including major cities and regions. Their services cater to both individuals and businesses requiring timely transportation of items, including time-sensitive documents and freight. With a focus on reliability and efficiency, Speedy SameDay Courier offers a range of services, including motorbike courier options for quick deliveries and emergency courier services to meet critical timelines. The company also provides tailored solutions for pallet delivery and oversized shipments, ensuring that diverse customer needs are met with secure and prompt service.
Speedy SameDay Courier garners a largely positive reputation, with many reviewers praising the excellent service and reliability. Customers frequently highlight the company's efficiency, noting quick pickups and timely deliveries at competitive prices.
Phrases like "outstanding service" and "first-class" reflect a strong satisfaction among users who appreciate the responsiveness and professionalism of the drivers. However, there are notable complaints regarding miscommunication about vehicle types, with some customers expressing frustration when their booked bike deliveries were substituted with vans, leading to delays. Additionally, issues such as cancellations without notification and extra charges for unforeseen circumstances have been reported.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.2 | 10 |
| Sep 24 | 4.9 | 14 |
| Oct 24 | 4.9 | 9 |
| Nov 24 | 4.7 | 7 |
| Dec 24 | 4.8 | 6 |
| Jan 25 | 4.5 | 11 |
| Feb 25 | 5.0 | 10 |
| Mar 25 | 5.0 | 5 |
| Apr 25 | 4.6 | 8 |
| May 25 | 4.4 | 15 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 2.8 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Outstanding service, if you need something delivered fast for the most competitive price, use these guys”
“Misled over vehicle type used”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Post & Shipping.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 3.9 out of 5 (good) | −2% | 1,000 |
| 4.2 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | — | — | 998 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | 4.5 out of 5 (good) | — | 23 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 13 |
Bottom line: Speedy SameDay Courier is #3 of 4 on overall rating in this group. On value, Smile Cargo scores higher (4.5 vs 3.9).
500 reviews of Speedy SameDay Courier. Filter by what matters to you.
Misled over vehicle type used. Booked bike and recieved van, as a result delivery failed as courier arrived too late. Motorboke courier was requested for this reason! Not advised of vehicle type. Penalised by the Speedys inability to provide service required.
Cancelled without calling
Time was book for a bike at 1pm and agreed, kept phoning and being told it was round the corner. Finally turn up 1.30 late and wasn’t a bike but a car?
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Pickup says 1 hour on website, it was over 2. I booked a motorbike and driver came in a transit van (not good in central London) website states 24/7 customer service, office does not open until 9am, so if you call, the automated message tells you to hold as you are waiting for the next available advisor (long wait!) no update on delays and a very uninterested 'customer' advisor. No refunds, no apology, Never again.
Appalling customer service. They say collection in 1 hour - it was 2 hours. We ordered a motorcycle courier for urgent delivery into the centre of London and they send a transit van! No call to say they didn't have a motorcycle and when you query with them all they say is its in the terms and conditions. Their website says "Dedicated 24/7" but they do not open until 9.00am. Appalling business
I booked a job with Speedy same day couriers, on Monday the 18th of December 2023, because I needed some important documents to be delivered to a Solicitor's firm, the following day. The courier bike was ordered for Tuesday the 19th of December 2023, for 9:00 am, the bike didn't turn up at that time, I kept on getting text's saying that the bikes on it's way, and text's saying that they where trying to get someone to actual do the job, as they where short of drivers. So by 10:00 am, I was beginning to lose patience, and phoned to cancel the job, only to be told that I could claim a partial refund, I didn't take Speedy same day, up on there offer, at 10:35 am someone did turn up he was very polite, and my documents reached there destination by 11:10 am. So my real main issue, is that if your running / operating a Courier company, make sure you have the couriers drivers in advance, so your orders can be completed, because I paid £28.35 for a very poor service, that was not my idea of fun, saying that, I won't be using your company any time in the future.
I paid nearly £65 for a very small item to be couriered about 20 miles. I wanted a motorbike courier, but that wasn't even an option when selecting delivery method. Had to wait 2 hours for the item to be collected which had a massive negative impact on the rest of my working day. The tracking link didn't work so I had to keep calling for updates as to the whereabouts of the courier re collection and delivery. I won't be using this service again.
Held our parcel ransom through their own lack of communication to us. Charged an additional extortionate amount of money to deliver next day. On this occasion the cheapest was definitely not the best. Such a shame as this was our first dealings with this Company. Be careful when using them, I would recommend trying elsewhere first!
Booked a courier at 4pm to pick up from Guildford as the price was reasonable, despite some of the 1 star reviews here. They subsequently sent me an out of hours supplement which was 30% on top of the original price. I opted to have it delivered the next morning instead at a designated time, as it didn't incur this extra charge. That morning I got an email to say they couldn't pick it up at the agreed time and wouldn't give me a new time as it was a difficult place to get to - despite the fact they knew the pick up address from the day before. Total waste of time and would not recommend using.
Unfortunately after taking the job on and receiving an email to confirm a courier would be with us within the hour, I later received an email cancelling the job as no driver was available. I subsequently lost an hour of valuable time, and had to source another courier at even shorter notice.
I booked a motorbike courier for an urgent job. Instead of picking up and going straight to the delivery address they were obviously doing more pick ups and deliveries. In the end the courier got stuck on the M25 and could not deliver my parcel before the delivery address had closed. It was all very stressful but when I finally got hold of the company to speak to someone,which took over an hour of phoning and holding on the different numbers, I had the package diverted to my home address so I knew it would be safe. When the driver arrived he was in a van not on a bike and had been held up in traffic. What should have been a 90min journey took over 6 hours. This is not a proper bike courier service but they charge as if it is, be warned!
I booked the job on behalf of a vendor who was at a different address than what we had on the system. The difference between the job was £16 had it been booked that way on the relevant portal however they are trying to charge me a further £30 + VAT. Also booked a motorcycle courier to ensure it go back to the destination before 5pm however they sent a van (not what i ordered) it arrived at the relevant place after hours and the person had to wait around for the document. I am disappointed as have used this service a few times before with no issues
Unfortunately my experience was negative. I left a small item at work which required my office to book a courier to get it to me living approx 1.5hrs away. Speedy Sameday accepted the booking, took the money (and afterwards asked for an extra £15 to cover the London toll charge)....then approx. 10mins later, they sent an email cancelling the booking as no drivers available. CHECK DRIVER AVAILABILITY BEFORE ACCEPTING A BOOKING 😡
Didn’t even answer the phone for Me To make a booking.
they got the date wrong despite me discussing the urgency with the call handler EWebsite booking isn't easy too small boxes and not easy to use. Call handler uninterested When I complained they weren't interested. Speedy slow coach and crap more like Im now waiting for my money to be returned
Speedy SameDay Courier is a UK-based courier service specializing in urgent same-day delivery solutions for parcels, documents, and larger shipments. The company operates a fleet of dedicated couriers, ready to facilitate rapid door-to-door collection and delivery across various locations, including major cities and regions. Their services cater to both individuals and businesses requiring timely transportation of items, including time-sensitive documents and freight. With a focus on reliability and efficiency, Speedy SameDay Courier offers a range of services, including motorbike courier options for quick deliveries and emergency courier services to meet critical timelines. The company also provides tailored solutions for pallet delivery and oversized shipments, ensuring that diverse customer needs are met with secure and prompt service.
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