Dependable
Dependable, up-to-date, and reasonable fees

Square Inc.
Reviewers generally praise Square for its user-friendly interface, reliable technology, and effective support for small businesses. Many customers highlight the ease of processing payments and the quick access to funds, making it a dependable choice for managing transactions.
The fair processing fees and constant updates to the system are also appreciated, contributing to a positive overall experience. However, some users express frustration with the dashboard's usability and report issues with account deactivation without warning, which can be alarming for business owners. Additionally, there are mentions of limitations regarding certain features, such as scales, leading some to consider alternatives. Despite these concerns, the majority of feedback reflects a strong satisfaction with Square's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 160 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.2 | 90 |
| Jul 25 | 4.2 | 10 |
| Aug 25 | — | 0 |
| Sep 25 | 4.5 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“The hardware is very easy to use and reliable”
“The scale interface is slow and they just added a requirement for the scale to zero out in between each item so we ar...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Financial Services.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 3.6 out of 5 (good) | 4.8 out of 5 (good) | — | 160 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | — | 1,200 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Square is #4 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 3.6).
160 reviews of Square. Filter by what matters to you.
Dependable, up-to-date, and reasonable fees
Great payment system.
Easy to use and quick to process to your bank account
Square has helped my small business succeed.
Quick answers to the questions people ask most.
Square offers a variety of financial services tailored to support small businesses, including payment processing, point of sale systems, and business loans. Visit squareup.com for more details on how to grow your business with Square.
Square's fees for credit card processing are competitive and designed with your business in mind, though rates may vary. For the most accurate and up-to-date pricing, please visit squareup.com.
While most users find the Square dashboard easy to use and navigate, we're committed to improving every customer's experience. For assistance or feedback, please contact Square support.
Yes, Square provides portable and easy-to-use hardware options perfect for businesses on the go. For more information on mobile solutions, check out squareup.com.
If your Square account has been deactivated, please reach out to Square's support team directly through the contact information available on squareup.com for assistance and more information.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
There rates are fair for processing my credit cards be it swiped or manually! They always have a graph showing my best day of the week and slowest. As well as the prior week to compare it against. They take it a step further by providing a graph of your overall month to month sales. Its extremely important to know what days are your weakest so as to find ways to make adjustments. They also provide you with a loan and the rate of payments don't interfere with your day to day processing! I find true value in having them in my corner!!! I hope that your experience with them is as good as mine!!! Thank you and make lots of money!!
dashboard is not user friendly
I am so sad to say that after several years on square with so many feature I live I am having to move back to Clover because of the scales. Also clover is cheaper. But if the scales worked I would stay for the other nice features. So this is to warn anyone with a yogurt shop or high vilune of weighed items DO NOT USE SQUARE. The scale interface is slow and they just added a requirement for the scale to zero out in between each item so we are constantly having to relift (touch again) the customer’s cups when ringing out.
It is convenient and trusted system.
Deactivated my account with no reason or warning. Absolutely disgusting behavior
Llevo un año usando Square y Verdaderamente me ayudado mucho en mi negocio, me encanta square, muchas plataformas para hacer crecer tu negocio en un solo lugar, muchos beneficios que puedes aprovechar. Sin duda lo recomiendo.
Square has been great. Never had my client info at risk. Great loan opportunities to help grow my business
Very user friendly. We get our money quick. Square has lots to offer business' that will help them grow.
Me gusta muchísimo,hace más fácil los servicios a los clientes,como agendar sus citas y sus pagos
Square's fees are ridiculously high. I switched processors and saved a significant amount of money. Customer service was unhelpful when I tried to resolve a billing issue. Wouldn't recommend.
Offers relevant helpful resources for small businesses and large companies alike. Everything from sales, marketing, point of sale and inventory. Solutions for small businesses to afford relevant marketing and tutorials to help. Their loan solutions are a fantastic option for working capital at a fair price for money to borrow.
Most reliable,and simple to use.
Square has Reliable Service.
Cost, immediately able to use after buying, No credit check and stupid simple to use!
Square Inc.