Ive been using square for years
Ive been using square for years, it has brought a tremendous amount of value to my business!

Square Inc.
Reviewers generally praise Square for its user-friendly interface, reliable technology, and effective support for small businesses. Many customers highlight the ease of processing payments and the quick access to funds, making it a dependable choice for managing transactions.
The fair processing fees and constant updates to the system are also appreciated, contributing to a positive overall experience. However, some users express frustration with the dashboard's usability and report issues with account deactivation without warning, which can be alarming for business owners. Additionally, there are mentions of limitations regarding certain features, such as scales, leading some to consider alternatives. Despite these concerns, the majority of feedback reflects a strong satisfaction with Square's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 160 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.2 | 90 |
| Jul 25 | 4.2 | 10 |
| Aug 25 | — | 0 |
| Sep 25 | 4.5 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“The hardware is very easy to use and reliable”
“The scale interface is slow and they just added a requirement for the scale to zero out in between each item so we ar...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Financial Services.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.3 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 3.6 out of 5 (good) | 4.8 out of 5 (good) | — | 160 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | 3.0 out of 5 (fair) | — | — | 1,200 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Square is #4 of 5 on overall rating in this group. On website & app, JustCover Travel Insurance scores higher (4.7 vs 3.6).
160 reviews of Square. Filter by what matters to you.
Ive been using square for years, it has brought a tremendous amount of value to my business!
Have used square for many years. Most of my charge are several hundred dollars per transaction. Have had zero problems. I think I have called once when I had trouble issuing a refund. Was handled quickly.
My experience with Square is great because it easy to use. Squares adaptability is why I can feel good about recommending it to my family, friends, and clients.
Quick answers to the questions people ask most.
Square offers a variety of financial services tailored to support small businesses, including payment processing, point of sale systems, and business loans. Visit squareup.com for more details on how to grow your business with Square.
Square's fees for credit card processing are competitive and designed with your business in mind, though rates may vary. For the most accurate and up-to-date pricing, please visit squareup.com.
While most users find the Square dashboard easy to use and navigate, we're committed to improving every customer's experience. For assistance or feedback, please contact Square support.
Yes, Square provides portable and easy-to-use hardware options perfect for businesses on the go. For more information on mobile solutions, check out squareup.com.
If your Square account has been deactivated, please reach out to Square's support team directly through the contact information available on squareup.com for assistance and more information.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I love all of square products. And the ability to take it wherever you go with the hand held terminal.
Square is great . Texting is hard and frustrating.
The social media agent for Square was miles ahead of the ones we spoke to on the 800 line. There were still stumbling blocks to get the problem resolved (I’ll have to call during the US business hours even though I’m based in Asia) but the representative worked very diligently to help me in every way that they could. Clone this person.
Todo súper bien en este experiencia
My experience with square has been great. I can always rely on Square to work properly, refunds are easy, if necessary. My customers have no problems using Square as well. It is a good product and I love the daily money trasfers to my bank account.
My experience with Square has been convenient, smooth, helpful and brought professionalism within the transactions of my business. Thanks so much and I'll continue to use and recommend to others.
Using square makes my business tracking so easy. Customers never have an issue paying and I can track our income easily with several different reporting options. This is a 10 out 10 for me.
I love square! Easy to use especially for my customers out of state!
Running a service-based business comes with enough moving parts. From the very first swipe... tap... and click, it felt like Square designed their platform with small business owners like us in mind. Payments are seamless, deposits are lightning fast, and the ability to manage everything from sales and invoices, to customer communication: all in one place is an absolute game-changer. Great support. We grew from Square. The bar is high.
A long-standing reputable company that is easy to work with.
So easy to use and easy to teach others how to use.
What ever you DO DO NOT TAKE OUT A LOAN 17%. OUT OF EVERY CHARGE. MAFIA TACTICS, THEN 20% .THEY SAY EVERY TWO MONTHS $537.00. HOW MUCH PROFIT DO YOU MAKE. ON EACH ORDER.
Easy to use, low processing fees, no commitment.
Nice Good Job Square Team
Ease of use the square application. Funds clearance is fast. Professional and courteous support staff.
Square has made it easy for our business to accept all payments. The app on our mobile device sends out detailed invoices and Loan options are the best! We will be a long term partner with Square and highly recommend this wonderful company. Thank you Square Team!
Square Inc.