Product is great but packaging could be…
Product is great but packaging could be a bit sturdier.

The Boutique Soccer is an online retailer specializing in classic football jerseys and soccer-related merchandise. Catering to soccer enthusiasts and collectors, the company offers a wide selection of original quality jerseys from various clubs and national teams, including popular retro designs. Customers can also find soccer equipment such as kits and balls, as well as personalized custom printing services. With a commitment to providing exceptional service, The Boutique Soccer ensures fast shipping worldwide and free returns on orders over a specified amount. The company's user-friendly website features promotions, including discounts for first-time buyers, making it a go-to destination for soccer fans looking to elevate their game and show support for their favorite teams.
The Boutique Soccer receives mixed feedback from customers, with a significant number expressing frustration over order fulfillment and customer service. Many reviewers report issues with not receiving their orders or experiencing long delays, often without any communication from the company.
Complaints about unresponsive customer service are prevalent, with several customers stating they sent multiple emails without receiving a reply. However, there are positive remarks regarding the quality of the jerseys and the smoothness of transactions when orders are successfully completed. Some customers appreciate the timely delivery of their items and the accurate sizing guides. Overall, while the product quality garners praise, the persistent issues with order management and customer support lead to a predominantly negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Smooth transaction and timely delivery, no issues at all”
“Ordered but never received”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 2.1 out of 5 (poor) | 3.3 out of 5 (fair) | 1.7 out of 5 (poor) | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: The Boutique Soccer is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 1.7).
60 reviews of The Boutique Soccer. Filter by what matters to you.
Product is great but packaging could be a bit sturdier.
Overall good but the tracking information could be improved.
Niestety nie przeczytałem złych opinii przed zakupem. Moje zamówienie złożone 15 lipca 2025 r. i od tej pory nic a jest już 12 sierpnia 2025 r. Na maile nie odpisują, przesyłki nie ma, nie ma nawet numeru listu przewozowego. Fatalna obsługa. Myślę, że to zwykłe wyłudzenie. NIE POLECAM! Uważajcie! Edit: Koszulki dotarły. Są dobrej jakości. Ale czas oczekiwania naprawdę długi lecz faktycznie zgodny z regulaminem.
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Polarized pattern: few middle ratings. 42% of recent reviews are 4–5★ and 50% are 1–2★.
Good store but would love more variety in size options.
After almost 3 months and 5 orders... I want to share here a summary for the rest of the community. My first purchase order was on May 16th, very quick reply when right after I bought my first 2 jerseys I realize I forgot to specify my complete address for the delivery, I wrote them an email and they fixed the situation right away. Almost 3 weeks later I got the jerseys, I shared then my first review here about it. Second order made on June 5th and again almost 3 weeks later jerseys arrived, this time I was kind of disappointed with some of the jerseys quality issues, I shared an email with them requesting a return later that same day (June 27th) explaining with photos my case, after couple of days and some more emails as reminder I got a very collaborative reply from them on July 9th, indicating me the procedure for me to complete the return and corresponding refund. I sent the (3) jerseys back to them, one week later the refund was confirmed in my bank credit card. Meanwhile, I made 2 more orders on June 26th and July 2nd, both orders arrived together on July 21st, again some of the jerseys (4) came with quality issues, I shared the photos and email them the next day, got a reply right away confirming I can proceed with the return. Well in this case I sent them back on July 23rd and 2 failed attempts of delivery, the package is at a pickup location for them to collect since then, sadly as of today (August 07th) the refund is not yet completed... they replied me after couple of emails on July 31st apologizing for the delay on this process and that they are aware of the case, I just really hope it can be solved as soon as possible because my most concern is that the jerseys come back to me again or that I have to wait more weeks for this to be finished. And for the 5th order made on July 21st arrived today on August 7th and I am very pleased with the quality of both jerseys. At the end of 21 jerseys I bought so far, 7 had quality issues and I sent them back for a refund. Right now the only reason I rest one star from my feedback is due to the experience of the 2nd return process that has not yet finished. I am still grateful for founding this website, because they opened a new window of possibilities for me to complete my collection of football jerseys.
Slight delay in shipping but the product quality is top-notch.
The Boutique Soccer is an online retailer specializing in classic football jerseys and soccer-related merchandise. Catering to soccer enthusiasts and collectors, the company offers a wide selection of original quality jerseys from various clubs and national teams, including popular retro designs. Customers can also find soccer equipment such as kits and balls, as well as personalized custom printing services. With a commitment to providing exceptional service, The Boutique Soccer ensures fast shipping worldwide and free returns on orders over a specified amount. The company's user-friendly website features promotions, including discounts for first-time buyers, making it a go-to destination for soccer fans looking to elevate their game and show support for their favorite teams.
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