Twinkle is a great asset!
I liked the layout, ideas, colors... everything. Also, all skills all included, e.g. fine motor. Topics are excellent....

Twinkl Educational Publishing is an established provider of educational resources designed primarily for teachers, parents, and educators. The company operates through its website, twinkl.co.uk, offering a vast array of teaching materials, including lesson plans, worksheets, and interactive activities that cater to various subjects and age groups. These resources are created to support the curriculum and enhance learning experiences in classrooms and at home. The target market for Twinkl includes schools, educators, and homeschooling families looking for high-quality, curriculum-aligned materials. By providing a user-friendly platform, Twinkl enables its customers to easily access and download resources that meet their educational needs. The company's extensive library is continually updated to reflect the latest teaching standards and practices, making it a valuable tool for educators seeking to enrich their teaching methodologies.
Twinkl Educational Publishing receives high praise for its exceptional customer service and the quality of its educational resources. Reviewers frequently commend the friendly and professional staff, noting their quick response times and effective problem-solving abilities.
Many customers express gratitude for the support they received when resolving subscription issues, highlighting the team's willingness to assist with refunds and account management. However, some complaints arise regarding subscription cancellations, with a few users experiencing difficulties in managing their accounts or being charged unexpectedly. Despite these concerns, the overall sentiment remains overwhelmingly positive, with many users celebrating Twinkl as an invaluable resource for educators and learners alike. Overall, Twinkl is highly regarded for its service and product offerings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,060 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 47 |
| Oct 24 | 4.5 | 74 |
| Nov 24 | 4.4 | 40 |
| Dec 24 | 4.8 | 36 |
| Jan 25 | 4.6 | 57 |
| Feb 25 | 4.6 | 41 |
| Mar 25 | 4.5 | 36 |
| Apr 25 | 4.7 | 46 |
| May 25 | 4.3 | 28 |
| Jun 25 | 4.5 | 46 |
| Jul 25 | 4.4 | 15 |
| Aug 25 | 4.9 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Just want to give a shout out to the incredibly helpful team at Twinkl, who managed to untangle my mess of mixed up a...”
“I cancelled my Twinkl subscription within the 48-hour refund window stated in their cancellation message, yet they re...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.1 out of 5 (good) | +1% | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 25 |
Bottom line: Twinkl Educational Publishing is #4 of 5 on overall rating in this group.
500 reviews of Twinkl Educational Publishing. Filter by what matters to you.
I liked the layout, ideas, colors... everything. Also, all skills all included, e.g. fine motor. Topics are excellent....
I loved the prompt, professional way of your customer support and the way they fou d a solution fir my query. I will definitely recommend your platform
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Very quick and replying to your query and was able to fix the problem
Twinkl is such a helpful site, and they’re so efficient with resource enquiries and are always on their feet. Such a a lovely educational site, with excellent staff and management, as well as a strong love for knowledge and tht curriculum❤️
Great customer service!
I only started using Twinkl two days ago, and even though I haven’t explored the full site yet, I already feel the kindness and support that make this platform special. I accidentally signed up with my credit card but wasn’t ready to use the paid service. I was a bit nervous at first, but your support team helped me right away. They listened without hesitation and removed my card and payment info very kindly. I felt safe, respected, and valued. I said this already in the chat, but I want to say it again here: "I really appreciate how your company treats its clients — you listen, you help without hesitation. That’s rare these days. It honestly makes me trust and respect your team even more." Joy from support was so kind and helpful. The way she replied made me feel like a real person, not just a user. That human touch means a lot. Beyond the great support, I’m impressed by how easy and user-friendly the platform feels, even though I’m still new. I can already tell Twinkl cares deeply about helping educators and learners succeed. I’d love to keep learning more about Twinkl and maybe have a chance in the future to volunteer or contribute to your mission. Even though I’m still new, I can already see the heart behind this company. Thank you again for making education more human, kind, and supportive. 💙 About Me: Hello! My name is Poun Sokha from Cambodia. I am currently a third-year IT student at Build Bright University, Sen Sok campus. I have skills in programming languages and technologies such as C, C++, C#, HTML, CSS, JavaScript, Bootstrap, MySQL, PHP, Laravel, Python, and networking. I also enjoy designing posters and making videos. I have a strong interest in cybersecurity. Although I’m still learning, I am dedicated to improving my skills in this field. You can find me on social media here: Facebook: usernam:( sokhacading) Poun Sokha TikTok: @codinglap I also create slides in Khmer with flexible pricing: 1 week = $15 2 weeks = $13 3 weeks = $10 Currently, I focus on frontend development. You can see my coding projects on GitHub: Gitechcode I am eager to find opportunities to grow and contribute. Thank you for your time and consideration!
Brilliant as usual. First class resources and customer service!!
Great company, fantastic educational resources and top class customer service. Had a small problem with my membership and customer care team dealt with it professionally and promptly.
Thank you so much to Twinkl who gifted our school a voucher that I used to buy 5 wobble cushions for SEN pupils. I can already see improvement in these pupils' concentration, due to the sensory feedback. Thank you Twinkl for your generosity.
Amazing resources for teachers ☺️ Great customer service too!
Very quick polite,friendly service from Muchaela,Emma and Joy. Almost immediate resolution to query despite it being the weekend. Excellent customer service.
I have enjoyed the wide range of educational and fun material from twinkl for years now but recently accidentally set up a second account and have been it more than double my normal monthly fee. The speed, efficiency and care in dealing with this was amazing m.
I had a great experience with Twinkl’s customer service! Beccy was incredibly kind, patient, and helpful throughout the whole process. Even though I decided to cancel my subscription, I’m truly thankful for all the wonderful resources Twinkl provides. Highly recommended for teachers and educators — their support team is amazing!
Lauren from Twinkl went out of her way to address my query and it got resolved within minutes. She had a very calm and cheerful attitude, which was really helpful, I would not hesitate to get back in touch in future to get enrolled with twinkl again. Many Thanks, Supriya
Great customer service from Gemma at Twinkl—she handled my issue quickly and kindly. Really appreciate the support!
Twinkl Educational Publishing is an established provider of educational resources designed primarily for teachers, parents, and educators. The company operates through its website, twinkl.co.uk, offering a vast array of teaching materials, including lesson plans, worksheets, and interactive activities that cater to various subjects and age groups. These resources are created to support the curriculum and enhance learning experiences in classrooms and at home. The target market for Twinkl includes schools, educators, and homeschooling families looking for high-quality, curriculum-aligned materials. By providing a user-friendly platform, Twinkl enables its customers to easily access and download resources that meet their educational needs. The company's extensive library is continually updated to reflect the latest teaching standards and practices, making it a valuable tool for educators seeking to enrich their teaching methodologies.
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