Runway Pants - Fabulous trousers!!
Fabulous trousers. So glad I bought two pairs .. A great fit . Top quality and I bought a size down after reading others comments and they fit beautifully! Yay! Double Win 🥇

Saint and Sofia is a UK-based online retail company that specializes in boutique-style clothing, accessories, and leather goods. The company offers a diverse range of products, including dresses, trousers, blazers, knitwear, and footwear, all designed in London and handmade in Europe. Their focus on sustainable and fair production practices appeals to environmentally-conscious consumers seeking quality fashion. Targeting a modern audience, Saint and Sofia caters to individuals looking for stylish yet responsibly sourced apparel. With a commitment to creativity and quality, the company provides a selection of seasonal collections, such as their Winter Collection and occasion wear, designed to suit various lifestyles. Customers can explore the latest trends and shop conveniently through their website, which also offers free delivery and easy returns.
Saint and Sofia garners high praise for its quality clothing and prompt delivery, with many reviewers highlighting the fantastic online shopping experience and attentive customer service. Consumers appreciate the stylish designs and well-packaged items, often noting that their orders arrive quickly and in excellent condition.
However, some customers express frustration regarding the refund process and communication issues, indicating that responses to emails can be slow or unsatisfactory. Despite these complaints, the majority of feedback remains overwhelmingly positive, with many recommending the brand for its lovely products and great fit. Overall, Saint and Sofia is well-regarded for its quality and service, though there are areas for improvement in customer support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 160 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.0 | 10 |
| Jun 25 | 4.4 | 72 |
| Jul 25 | 4.6 | 18 |
| Aug 25 | 4.7 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Fantastic online shopping experience with super fast delivery”
“Even worse customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.4 out of 5 (good) | — | 160 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | 1.9 out of 5 (poor) | +15% | 295 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | −3% | 125 | |
| 3.0 out of 5 (fair) | 100 out of 100 | — | — | 2.7 out of 5 (poor) | −20% | 100 |
Bottom line: Saint and Sofia is #3 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.4).
160 reviews of Saint and Sofia. Filter by what matters to you.
Fabulous trousers. So glad I bought two pairs .. A great fit . Top quality and I bought a size down after reading others comments and they fit beautifully! Yay! Double Win 🥇
Absolutely love the apartment pants and want another pair in coco as soon as they are back in stock. Arrived well packaged and on time. Thankyou.
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Really happy with my experience - items came quickly and both dresses were a good, flattering fit and nice material.
I ordered the Keller Wide Leg Pant in Navy Twill and the Wide Leg Jeans in Indigo Blue - size 10, regular. The fit is spot on! Great length, lovely fabric - they hang really well and are so comfortable. Absolutely love my purchases.
Lovely garment and well made. Happy to see it is a british company and made in Europe too!
Love my gorgeous racer vest! Thank you. Very simple and straightforward online purchase. I was also very impressed with the packaging and the prompt delivery. Will definitely visit your website again 😊
Excellent quality in materials, tailoring and sewing.
Having read some poor reviews here, I was not expecting much when I contacted customer service at Saint & Sofia regarding an online gift voucher that had recently expired. However, Rosie really couldn't have been more helpful and resolved my issue promptly and fairly. Exemplary customer care. Thank you Saint & Sofia.
Lovely sandals that fit just right, they are very comfortable. I love the bright colours!
Really friendly customer service
Always like saint &sofia very quick delivery and items very well packed
I really like Saint & Sofia clothes but they take an age to refund any returned items. I needed to buy suitable clothes for a last minute business trip. I ordered from several online retailers including S&S, John Lewis & Next. With both John Lewis & Next, returns were dealt with within a day of postage of the return, however I am still waiting for a refund from S&S for goods that were sent back on May 24th. I find it really difficult to believe that this process should take this long and the fact that it does will make me think twice about ordering from them in future.
Beautiful colours and good fit
Really great well fitting trousers. I'm so pleased as I find it almost impossible to find them.
Saint and Sofia is a UK-based online retail company that specializes in boutique-style clothing, accessories, and leather goods. The company offers a diverse range of products, including dresses, trousers, blazers, knitwear, and footwear, all designed in London and handmade in Europe. Their focus on sustainable and fair production practices appeals to environmentally-conscious consumers seeking quality fashion. Targeting a modern audience, Saint and Sofia caters to individuals looking for stylish yet responsibly sourced apparel. With a commitment to creativity and quality, the company provides a selection of seasonal collections, such as their Winter Collection and occasion wear, designed to suit various lifestyles. Customers can explore the latest trends and shop conveniently through their website, which also offers free delivery and easy returns.
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