Vacuum Accessories, accessible through vacuumspares.com.au, specializes in providing a wide range of vacuum cleaner parts and accessories for residential and commercial use. The company focuses on offering high-quality products that enhance the performance and longevity of various vacuum cleaner models. Customers can find replacement bags, filters, belts, and attachments, ensuring they have the necessary components to maintain their appliances efficiently. Targeting homeowners, cleaning professionals, and businesses in the home and garden sector, Vacuum Accessories aims to support users in keeping their vacuum cleaners in optimal condition. By delivering reliable products and easy access to essential parts, the company addresses the needs of customers seeking to improve their cleaning processes without the need for expensive new appliances.
Reviewers express a mix of experiences with Vacuum Accessories, highlighting both commendable and frustrating aspects. Many customers appreciate the fast delivery service, noting that items often arrive promptly and fit well, which enhances their overall satisfaction.
However, a significant number of complaints center around issues with product availability and compatibility, particularly regarding vacuum heads and adapters that do not fit as expected. Several consumers report delays in shipping despite paying for expedited options, with some waiting weeks for their orders without communication from the company. Additionally, there are grievances about poor customer service, especially concerning returns on faulty products.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 2.8 | 9 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 3.0 | 2 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
“I had a small delivery issue (my fault completely) and communication was excellent and resolved quickly”
“Ordered a Dyson vacuum head 2 weeks ago, paid for 'fast shipping 1-3 days', nothing, no email to say it's being shipped”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Delivery | Trend | Reviews |
|---|---|---|---|---|---|
Vacuum accessoriesThis company | 2.8 out of 5 (poor) | 50 out of 100 | 3.0 out of 5 (fair) | — | 9 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | 4.4 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.5 out of 5 (good) | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 1,809 |
Bottom line: Vacuum accessories is #5 of 5 on overall rating in this group. On delivery, Ingrams Water & Air scores higher (4.6 vs 3.0).
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Polarized pattern: few middle ratings. 44% of recent reviews are 4–5★ and 56% are 1–2★.
Vacuum Accessories, accessible through vacuumspares.com.au, specializes in providing a wide range of vacuum cleaner parts and accessories for residential and commercial use. The company focuses on offering high-quality products that enhance the performance and longevity of various vacuum cleaner models. Customers can find replacement bags, filters, belts, and attachments, ensuring they have the necessary components to maintain their appliances efficiently. Targeting homeowners, cleaning professionals, and businesses in the home and garden sector, Vacuum Accessories aims to support users in keeping their vacuum cleaners in optimal condition. By delivering reliable products and easy access to essential parts, the company addresses the needs of customers seeking to improve their cleaning processes without the need for expensive new appliances.
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