Vacuum Accessories, accessible through vacuumspares.com.au, specializes in providing a wide range of vacuum cleaner parts and accessories for residential and commercial use. The company focuses on offering high-quality products that enhance the performance and longevity of various vacuum cleaner models. Customers can find replacement bags, filters, belts, and attachments, ensuring they have the necessary components to maintain their appliances efficiently.
Targeting homeowners, cleaning professionals, and businesses in the home and garden sector, Vacuum Accessories aims to support users in keeping their vacuum cleaners in optimal condition. By delivering reliable products and easy access to essential parts, the company addresses the needs of customers seeking to improve their cleaning processes without the need for expensive new appliances.
Vacuum accessories has a mixed customer experience.
Reviewers express a mix of experiences with Vacuum Accessories, highlighting both commendable and frustrating aspects. Many customers appreciate the fast delivery service, noting that items often arrive promptly and fit well, which enhances their overall satisfaction.
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However, a significant number of complaints center around issues with product availability and compatibility, particularly regarding vacuum heads and adapters that do not fit as expected. Several consumers report delays in shipping despite paying for expedited options, with some waiting weeks for their orders without communication from the company. Additionally, there are grievances about poor customer service, especially concerning returns on faulty products.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
2.8
9
100%
● Not enough data
2.8 / 5 overall
=
9 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
3.0
12-month avg
3.4
All-time
2.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
3.0
2
Sep 24
5.0
1
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
5.0
1
Jun 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
Top praiseof 4 positive reviews
Delivery75%
3 mentions
Fast & efficient75%
3 mentions
“I had a small delivery issue (my fault completely) and communication was excellent and resolved quickly”
On “Delivery” · May 16, 2025
Top complaintsof 5 negative reviews
Shipping60%
3 mentions
Refund60%
3 mentions
Payment issues40%
2 mentions
Returns40%
2 mentions
“Ordered a Dyson vacuum head 2 weeks ago, paid for 'fast shipping 1-3 days', nothing, no email to say it's being shipped”
On “Shipping” · Jun 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
Overall rating and review count for this company and similar companies
I ordered a couple of filters for my Phillips Air Purifier. I highly recommend this Company for both customer service and very competitive pricing. I had a small delivery issue (my fault completely) and communication was excellent and resolved quickly.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
After some initial confusion caused by a chat bot I placed an order. Now we all know that a charger for a modern DC31 Stick vacuum is 100% compatible with a "Legacy" DC31 MOTORHEAD Handheld vacuum. Thanks team.
Vacuum Accessories, accessible through vacuumspares.com.au, specializes in providing a wide range of vacuum cleaner parts and accessories for residential and commercial use. The company focuses on offering high-quality products that enhance the performance and longevity of various vacuum cleaner models. Customers can find replacement bags, filters, belts, and attachments, ensuring they have the necessary components to maintain their appliances efficiently.
Targeting homeowners, cleaning professionals, and businesses in the home and garden sector, Vacuum Accessories aims to support users in keeping their vacuum cleaners in optimal condition. By delivering reliable products and easy access to essential parts, the company addresses the needs of customers seeking to improve their cleaning processes without the need for expensive new appliances.