What services do you offer at VSL Nail & Beauty Salon?
We offer a full range of nail services including manicures, pedicures, gel polish, and nail art. Our beauty services include facials, waxing, eyebrow treatments, and lash services.

VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days is a beauty and wellness establishment offering nail care services and spa treatments. The business appears to provide both traditional salon services for nail maintenance and beauty treatments, as well as spa day packages designed for relaxation and rejuvenation. They likely cater to clients seeking personal care services in a spa-like environment.
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days consistently receives high praise from customers, highlighting the exceptional service provided by Vanessa and her team. Reviewers frequently describe their experiences as "amazing," with many noting the warm and welcoming atmosphere created by the staff.
The spa's cleanliness and attention to detail are also frequently mentioned, contributing to a relaxing environment for treatments. Customers appreciate the variety of services offered, including facials and massages, often leaving feeling revitalized and pampered. While one review indicates a more average experience, it still acknowledges the attentive service and pleasant facilities. Overall, VSL is celebrated as a hidden gem, making it a highly recommended destination for beauty and relaxation.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 2 |
| Dec 24 | 4.3 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“The service is amazing, and both Vanessa & Roseanne are so friendly and warm, they immediately put you at ease”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 60 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 145 |
Bottom line: VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days is #1 of 5 on overall rating in this group.
60 reviews of VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days. Filter by what matters to you.
Over a year ago
I had a much needed facial at VSL yesterday. I left with my skin feeling cleansed and revitalised, my shoulders feeling relaxed from the fab shoulder massage and with some great skin care tips from V... See more
Over a year ago
From the minute we got there we felt special! Vanessa welcomed us warmly and looked after us throughout our day. The pool and Sauna are great. The massage was lovely, afternoon tea was yummy. Dietary... See more
Over a year ago
From the courteous response to my initial enquiry I have been delighted with the excellent customer service from VSL. Vanessa manages a terrific salon and I have no hesitation in recommending this sa... See more
Quick answers to the questions people ask most.
We offer a full range of nail services including manicures, pedicures, gel polish, and nail art. Our beauty services include facials, waxing, eyebrow treatments, and lash services.
Our spa offers relaxing massage therapies, body treatments, aromatherapy sessions, and wellness packages. We provide both individual treatments and full-day spa retreat experiences.
We are typically open Monday through Saturday with extended evening hours. Please call us directly for current hours as they may vary by season or for special appointments.
Yes, we recommend booking appointments in advance to ensure availability, especially for spa day packages and weekend slots. Walk-ins are welcome when time permits.
You can call us directly or visit our location to schedule appointments. We also accept bookings through our website or social media pages.
We require at least 24 hours notice for cancellations to avoid charges. Same-day cancellations may incur a fee, and no-shows will be charged the full service amount.
Yes, we offer gift certificates for individual services and spa day packages. These make perfect gifts for birthdays, holidays, or special occasions.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Vanessa & Roseanne are excellent! The whole family visit VSL after many recommendations and we all love it. The service is amazing, and both Vanessa & Roseanne are so friendly and warm, they immediately put you at ease. Very attentive and always listen to your needs & requirements. Whether it is a wax, massage or getting your nails done- they deliver to such a high level on all fronts! Couldn’t recommend both ladies more!
I had a much needed facial at VSL yesterday. I left with my skin feeling cleansed and revitalised, my shoulders feeling relaxed from the fab shoulder massage and with some great skin care tips from Vanessa.
From the minute we got there we felt special! Vanessa welcomed us warmly and looked after us throughout our day. The pool and Sauna are great. The massage was lovely, afternoon tea was yummy. Dietary requirements were catered for which I appreciate massively. Beautiful surroundings and the fact it’s private is a huge plus. When can I come back?! :-) x
From the courteous response to my initial enquiry I have been delighted with the excellent customer service from VSL. Vanessa manages a terrific salon and I have no hesitation in recommending this salon 100%. Thank you, Vanessa and Roseanne 🙏
We booked the spa day, mother daughter and granddaughter to celebrate our birthdays, it was a lovely day from start to finish, Vanessa was so welcoming, we all enjoyed our treatments by Vanessa and Roseanne, from the fruit platter in the morning to the afternoon tea later in the day we enjoyed every minute and were well catered for, I would highly recommend this hidden gem x
I’ve been seeing Vanessa at VSL for over 5 years. She does my waxing, lvl and eyebrows and is the absolute best. I always come out feeling amazing. Waxings are, somehow, pain free, quick and thorough! I could not recommend vsl enough. The salon is clean, comfortable, peaceful, the perfect place for for some R&R. I won’t be going anywhere else :)
Beautiful couple hours spent at VSL spa - just what we needed. The spa itself is very clean, peaceful and the pools a perfect temperature. I had a wonderful massage and it’s a great way to recharge. Thank you x
Such a lovely few hours spent at the spa and having a back massage. Beautifully clean, friendly staff and a lovely massage. Would highly recommend. I will be back. Thank you!
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days offers a decent experience overall. Vanessa and her team provide attentive service, and the facilities are clean and pleasant. The treatments are satisfactory, although not extraordinary, and the spa setting is nice. While the food offerings, like fruit platters and afternoon tea, are a nice touch, the overall experience didn't quite live up to the high expectations set by previous reviews. It's a good option for a relaxing day, though improvements could be made to make it truly memorable.
Visited for beauty treatments for the first time and was so impressed! Really welcoming team, who know their stuff. Very professional but one of the only salons I’ve visited that offer you a cup of tea 😃 nothing is too much trouble and they really listen to your needs and don’t rush you. Been back since and will definitely go again. Thank you!
Vanessa has such attention to detail. I go for waxing and have to say she’s definitely does the best wax I’ve ever head. I also have my nails done with Roseanne who is also an amazing technician. Both ladies are so lovely and therefore you have a wonderful experience each time you go.
From the moment of arrival, I was greeted with a warm friendly welcome. I have had a number of various facials and I have to say this was the best I have experienced. It was just pure relaxation. The pool experience was magical and the ambiance of VSL leaves you feeling, relaxed, pampered and with the knowledge that you have had the best experience. Thank you ladies Cath
VSL is simply the best beauty treatment venue I have been to. I am reluctant to recommend as want to keep it to myself. The staff are just wonderful and you are welcomed and looked after from the front door until you walk out. The facials are the best I have ever had and the massage is just brilliant. The swimming pool that you can have just to yourself with friends is truly a gem.
We had a lovey day at the spa. Fantastic fruit platter when you arrive, a very relaxing and well needed massaged and a swim and sauna. Then a delicious lunch to finish off the morning. There were four of us and we had the place to ourselves. Just what we needed for a relaxing day.
One of the best spa days I’ve experienced, absolutely spotless and attention to detail that makes the whole experience wonderful from beginning to end.
This was our first experience at VSL and we were blown away by the experience. Vanessa was so welcoming and attentive. The facilities were lovely and clean, the treatments were excellent and we all left feeling thoroughly relaxed. Thank you!! We will be back xx
VSL Beauty & Urban Retreat is a hidden gem of a private spa in Kingswood. Vanessa and Roseanne were so welcoming, friendly and amazing Dermalogica facialists. The private pool and sauna were so relaxing and lunch was a delicious afternoon tea. Looking forward to our next visit.
Vanessa & her amazing team of therapists Jodie & Roseanne gave us a 5 star luxurious experience from start to finish at our spa day . They looked after us attentively with breakfast , refreshments & a delicious afternoon tea ! The massage & facial they provided was fabulous. The spa is in a beautiful setting in Kingswood with gives you access to a lovely warm pool & sauna too . We will be back !!! Thanks Vanessa !!! X
Enjoyed a lovely day spa at VSL today, Vanessa and Roseanne are so welcoming. The facilities are spotless, the food was delicious and my facial was amazing! So pleased we found this little gem! Can’t wait to go back.
Just back from a lovely day at the spa with my friends; beautiful food, friends and treatments while we all caught up and enjoyed being looked after by Vanessa and the her ladies xxx
Please arrive 10-15 minutes early to complete intake forms and discuss your preferences with our staff. We'll explain our services and help you choose the best treatments for your needs.
Yes, we use only high-quality, professional beauty and spa products. Our nail polishes, skincare products, and treatment oils are carefully selected for safety and effectiveness.
Yes, we provide convenient parking for our clients. Specific parking details and directions can be provided when you book your appointment.
VSL Nail & Beauty Salon & VSL Urban Retreat Spa Days is a beauty and wellness establishment offering nail care services and spa treatments. The business appears to provide both traditional salon services for nail maintenance and beauty treatments, as well as spa day packages designed for relaxation and rejuvenation. They likely cater to clients seeking personal care services in a spa-like environment.
This profile hasn't been claimed by the business owner.