Webbers Estate Agents is a reputable estate and letting agency operating across Cornwall, Devon, and Somerset. With 13 branches strategically located in key areas, the company specializes in facilitating the buying, selling, and renting of residential and commercial properties. Webbers provides a comprehensive range of services, including property valuations, marketing, and landlord support, catering to a diverse clientele looking for both luxury and standard homes within the West Country.
The company also partners with Fine & Country, offering access to prestigious properties and ensuring extensive exposure for luxury listings through national advertising channels. Webbers is dedicated to delivering professional services and insights to homebuyers, sellers, and landlords, making it a trusted choice for those seeking to navigate the real estate market in this picturesque region of the UK.
Webbers Estate Agents has a mixed customer experience.
Webbers Estate Agents receives mixed feedback from customers, highlighting both commendable service and significant shortcomings. Many reviewers express gratitude for the friendly and professional attitude of staff, particularly praising teams in Launceston, Barnstaple, and Bideford for their quick responses and effective communication.
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However, a substantial number of complaints focus on a lack of communication and inefficiency, with several customers reporting poor experiences regarding property viewings and rental management. Issues such as delays in responses and perceived unprofessionalism are frequently mentioned, leading to frustration among clients. While some individuals have had positive interactions, the overall sentiment reflects a concerning trend of dissatisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.8
23
100%
● Low
2.8 / 5 overall
=
23 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0▲ 2.0
12-month avg
3.8
All-time
2.8
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
2.0
1
Sep 24
5.0
1
Oct 24
—
0
Nov 24
5.0
1
Dec 24
—
0
Jan 25
1.0
1
Feb 25
5.0
1
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 23 most recent reviews.
Top praiseof 10 positive reviews
Friendly staff40%
4 mentions
Professionalism40%
4 mentions
Helpful support30%
3 mentions
Fast & efficient30%
3 mentions
“Friendly, helpful, accommodating and went out of their way to help a stressful situation a lot easier”
On “Friendly staff” · Jun 7, 2025
Top complaintsof 13 negative reviews
Communication23%
3 mentions
Customer service15%
2 mentions
“Webbers Ilfracombe Very poor service and consistent lack of communication”
On “Communication” · Aug 10, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
Overall rating and review count for this company and similar companies
Webbers Ilfracombe Very poor service and consistent lack of communication.
Despite contacting and complaining about lack of feedback, nothing really improved.
Very impersonal service all round, numerous names contact you and you never know who is dealing with your sale.
Lack of communication and advice on possible changes, price, decor etc
One to avoid
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 57% are 1–2★.
About Webbers Estate Agents
Webbers Estate Agents is a reputable estate and letting agency operating across Cornwall, Devon, and Somerset. With 13 branches strategically located in key areas, the company specializes in facilitating the buying, selling, and renting of residential and commercial properties. Webbers provides a comprehensive range of services, including property valuations, marketing, and landlord support, catering to a diverse clientele looking for both luxury and standard homes within the West Country.
The company also partners with Fine & Country, offering access to prestigious properties and ensuring extensive exposure for luxury listings through national advertising channels. Webbers is dedicated to delivering professional services and insights to homebuyers, sellers, and landlords, making it a trusted choice for those seeking to navigate the real estate market in this picturesque region of the UK.