Webbers Estate Agents is a reputable estate and letting agency operating across Cornwall, Devon, and Somerset. With 13 branches strategically located in key areas, the company specializes in facilitating the buying, selling, and renting of residential and commercial properties. Webbers provides a comprehensive range of services, including property valuations, marketing, and landlord support, catering to a diverse clientele looking for both luxury and standard homes within the West Country. The company also partners with Fine & Country, offering access to prestigious properties and ensuring extensive exposure for luxury listings through national advertising channels. Webbers is dedicated to delivering professional services and insights to homebuyers, sellers, and landlords, making it a trusted choice for those seeking to navigate the real estate market in this picturesque region of the UK.
Webbers Estate Agents receives mixed feedback from customers, highlighting both commendable service and significant shortcomings. Many reviewers express gratitude for the friendly and professional attitude of staff, particularly praising teams in Launceston, Barnstaple, and Bideford for their quick responses and effective communication.
However, a substantial number of complaints focus on a lack of communication and inefficiency, with several customers reporting poor experiences regarding property viewings and rental management. Issues such as delays in responses and perceived unprofessionalism are frequently mentioned, leading to frustration among clients. While some individuals have had positive interactions, the overall sentiment reflects a concerning trend of dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 23 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.0 | 1 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 23 most recent reviews.
“Friendly, helpful, accommodating and went out of their way to help a stressful situation a lot easier”
“Webbers Ilfracombe Very poor service and consistent lack of communication”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home & Garden.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.8 out of 5 (poor) | 100 out of 100 | 2.6 out of 5 (poor) | — | 23 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 1,809 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,004 | |
| 3.7 out of 5 (good) | 100 out of 100 | 1.2 out of 5 (poor) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
Bottom line: Webbers Estate Agents is #5 of 5 on overall rating in this group. On service, My Home Move Conveyancing scores higher (4.8 vs 2.6).
23 reviews of Webbers Estate Agents. Filter by what matters to you.
This was a shot in the dark for which estate agents to choose and so glad I did. From the first telephone call through to the last they were brilliant. Friendly, helpful, accommodating and went out of their way to help a stressful situation a lot easier. May you were brilliant / thank you - highly recommend
Many thanks to Holly and Annabel at Webbers Launceston branch for quickly finding new tenants for my rental property. Vetting of potential tenants seemed thorough and I was kept informed of scheduled viewings. Final outcome very satisfactory.
Webbers Barnstaple (Sophie and Lucy) were fantastic and very quick to respond and help! They are friendly but professional. Thank you for making our move happen so quickly, 6 weeks!
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Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 57% are 1–2★.
The Bideford team were excellent from start to finish. Very knowledgeable and professional throughout yet always friendly.
Have recently bought a flat in Ilfracombe through Webbers. All the staff I interacted with were professional and friendly. I would particularly like to thank Jo Norman for the afternoon viewing properties. Couldn't have been more helpful and a font of information about the area. Took a while but purchase finally completed.
We recently sold our flat through Webbers and they all made it effortless and fairly stress-free. Communication was great and they liaised with Risdon Hosegood Solicitors again making the whole process a lot easier. On the actual day of moving it was a very easy transition and we both felt all went smoothly.
I’d like to thank Sarah in lettings in the minehead office for for her world class customer service and a pleasure she was a pleasure to speak to , a real asset to your company
Webbers Estate Agents is a reputable estate and letting agency operating across Cornwall, Devon, and Somerset. With 13 branches strategically located in key areas, the company specializes in facilitating the buying, selling, and renting of residential and commercial properties. Webbers provides a comprehensive range of services, including property valuations, marketing, and landlord support, catering to a diverse clientele looking for both luxury and standard homes within the West Country. The company also partners with Fine & Country, offering access to prestigious properties and ensuring extensive exposure for luxury listings through national advertising channels. Webbers is dedicated to delivering professional services and insights to homebuyers, sellers, and landlords, making it a trusted choice for those seeking to navigate the real estate market in this picturesque region of the UK.
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