Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
Not the Wisper you once were. Sent emails in for tech support with no response. Ask for a better solution than the 900Mhz radio and no better option provided for the Troy area. Now using Spectrum which I dislike but at least we have somewhat reliable connectivity.
We were getting slower speeds than we were paying for.Tech came out and changed equipment on outside of house and we were good to go.
getting Wisper was the best decision i have made....its the best i have found...ty for such an amazing service
I was having trouble receiving a signal due to line of trees blocking it. It took several trips, which they did willingly, as they had to get creative. Several changes were made and signal has never been better. Excellent service!
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
I had high hopes for this service. We knew we would be limited to a 10 mb service at $70 which is high but it was our only option besides frontier (which is abysmal). There were hopes of updates to faster service. Unfortunately it wasn't long before they overloaded the transmitter. So not only have the updates never materialized the 10mb service we do pay for is not consistent. Of course, it is by far better than frontier. They have extremely polite and helpful operators and owners. I just wish faster service were available.
I have been with Wisper ISP since 2009. It was a choice to support a local business in a small town, recommended by my Dad. It has been a very good service, with a daily SPAM filter to catch the "iffy" stuff for me to check safely. I have to admit that I was annoyed when I got messages about my storage space was about to run out. But I came around finally. There is no need for me to keep over 10 years of email - so I have the habit now of "pruning" the never-ending growing of incoming email. It is much cleaner. Thanks. It has been great. Meredith
Customer service reps are great, the service at our home is horrible. It’s a daily debate about whether it’s even worth maintaining the service at all. We have internet 50% of the time, at best, and when we do it slower than the dial-up I used in the 90’s. We’ve currently been without internet for 10 days, but with any luck the service rep will be here 4 days from now to address the outage we called about over a week ago. Terrible!! My name is Adam Greek and my number is (417) 483-5527. I’d love to talk to anyone willing to hear about my experience.
I have attempted to contact by phone and by email. Put on hold with phone Never contacted back via email My internet services is often not working - shows that it is functioning however unable to connect. I work from home and have to often use my Hot Spot to function
Our internet service was always fast and dependable! We were very happy with Whisper!
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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