The service man was friendly
The service man was friendly, helpful,Respectful.

Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
Still Experiencing outages I pay for a full month get maybe a half or less of Internet access been like that for a couple months wouldn’t mind some compensation
Works ok some of the time. A lot of times the service on my phone is way faster than the internet service. A lot of times I have to turn off WiFI on my phone cause it just spins. As soon as I turn off the WIFI the phone loads faster than the internet
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
The tech that came out was great. He tried changing everything he could. He adjusted our antenna, put in a new router, and swapped out the old point of entry. The problem is with the tower. I've had techs in the past say that you oversell the tower, but it still hasn't been upgraded. Until this gets fixed, the internet will still be horrible. We don't get half of the speeds that we should be getting and when we call customer service all they recommend is upgrading to the next highest package. Lol, I'm not paying more money to get a higher speed that is still only going to offer me half of what I'm paying for.
Appreciate the gentleman who came to install the system. He was honest and told us that the signal would not be good enough to work for us. We will send other customers to Wisper as we appreciate honesty. We use Wisper at home and have felt that you guys are the best. Now we know you are. Thanks.
Not great internet, kind of spotty, and 10mbps for $60 per month is the best package they could offer me (which is largely overpriced for low speed) but as the only other option I had available aside they were definitely an upgrade from Frontier. Especially their customer service. They're always friendly, helpful, and you can tell they aren't reciting some generic excuses from a script like the larger companies.
As a long standing Wisper customer I have been satisfied overall with the service but it seems the pandemic hit Wisper and all ISPs hard with more remote school and job work, more gaming and more home entertainment and availability of bandwidth less than what we are paying for. So the technical slow downs and drops are understandable and the real time it takes for hardware upgrades is also understandable. My performance is hit hardest in the evenings between 7 and 8:30 pm CT in most cases. Occasional drops at work but for the most part, consistent. Along with Hardware upgrades promised by Wisper, I would like to recommend improvements in communications. Not necessarily more communications but perhaps methods. Those of us who work from home may not be able to take a status call from Wisper support personnel or techs due to conflicts with other online meetings, calls or tasks. Text messages and emails would be preferable as appropriate when we cannot answer calls from Wisper. Some tech response calls from Wisper come across as potential spam and I don't answer those and can miss a call back from Wisper. That said, i have also recommended Wisper to quite a few folks who do not have any other options for internet access. In several (most) of those cases they have not been satisfied with Wisper support and communications. Either long or non-existent replies to calls or incidents opened for their access and performance were the issues. Makes it hard to participate in Wisper promotions when previous recommendations do not work out so well, so I limit my recommendations accordingly and also provide the status i am writing up here.
I give 5 stars… we live out in the country and have never had any issues.. we are very satisfied with Wisper Internet!!
Whisper has excellent customer service and readily helps when needed. Reasonably priced.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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