Great Company
Great service. Great tech support. Great company. Your staff is always friendly and helpful.

Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
Great service. Great tech support. Great company. Your staff is always friendly and helpful.
The customer service have improved dramatically. So has my signal. Thanks!!!
We love Wisper ISP. We live in the country and get good reception, and unlimited internet, which is great.
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
The service technician was good and did what he could to get our internet running. The problem is the tower that we receive our signal from; it hasn't worked well since they did an "upgrade" on it several months ago. We've called for service, but there's only so much the tech can do. I have called several times and opted for pressing 1 to hold my place in line and a rep would call me back. Each time I did this I never received a call back. I called and was placed on hold for 30-45 minutes to finally be able to speak to a representative. This is poor customer service.
I have had Wisper Internet service for a little over a year now. I have had no issues outside of 1 or 2 system wide outages. Which I consider to be pretty good. My son complains about streaming for gaming but we have experienced that with other providers as well. Very satisfied customer.
The services whisper internet provides are garbage, the internet is terrible quality: download speeds are terrible, my NAT type has never been anything better than STRICT, bandwidth is limited to like 2-3 devices before you start experiencing, "Lag" or "loss of services." Oh, you wanna play FPS games on the Xbox??? Yea good luck The only reason you have a 1 star rating is because there isn't an option for "Zero." Also your customer service rep seemed like a cool person, so he earned you a star from me; give the man a raise. You guys still suck and you'll still get my money because you're my only option. I hope you step on a Lego, I hope your goldfish drownds, and I hope you cell phone charger only works at a specific angle. Good day.... I said good day!
Ethan was exceptional and very helpful. He was very understanding with my lack of technology. I appreciate the knowledge and patience he demonstrated and how professional he was
I just wish that it could be faster and handle more devices. If we stream movies sometimes our digital arlo will not work. But oh well, it is better than others we have tried. That being said, I will stay with wispernet until something better comes along.
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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