Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
Element wireless was 10x better rarely any outages and if so only lasted about an hour unlike wisper which takes days to fix and to top it off the service is way slower even though they have "better" plans with "higher speeds" that also cost much more! wisper can't hold a candle to the service provided by Element wireless
Has to be the worst internet provider around. Wouldn’t recommend
This is by far the worst internet we've ever had. Most expensive internet and the customer service is a huge JOKE. We pay $160 a month for crap internet. It took them over a month to do the install. We've complained about how slow the Internet is but they claim they're having issues sending someone out. It's been MONTHS. The lady last week told us we needed to pay by Friday (it's Tuesday) and they shut it off! The customer service people are snarky and rude. I can't wait to not use them anymore. Complete trash
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
Just got off the phone with customer service after 48 minutes, I’ve had this over priced service for a few years and it has not worked more often than It has worked! A million excuses and never have they compensated for the time it doesn’t work. They replaced this and upgraded that but for the last two weeks I’ve paid for nothing and they don’t care. After the millions of government money it’s the absolute worst $108 per month I’ve ever experienced. They know every minute that every customer is without service and they don’t care but keep taking the money! If the wind blows or it drizzles, or I fart within a mile from the equipment it fails. But they never fall to extract the payment and smile with all the federal funding that we already paid for! I’ll bet everything I own that Biden owns stock in this company and if I cancel the service then they have gotten away with the most part time service and they know it but don’t even care! They have my contact information and they could call and maybe even give credit for all the time that they know my internet wasn’t working but they are government funded to screw as many people as possible and they will sell it to the next idiot and move on! This is the politics of BS I’m available for any company rep to call at any time 417/499/4539 you already have my number and you know exactly when it doesn’t work and the few days that it does! Come get your stuff ! I’ve had enough and I’ll find anything else available!
The Missouri Human Rights Act" Well was hoping to give a better review but after feeling discrimination from the hiring process for being honest about my health seems oh I know illegal but I only read up on the laws.. Customer service is crap tried to call Brea Pearson to figure out why the discrimination has occurred, sales department has me looping over to another department " tech department " when i asked for hr department. Weird thing is I have a interview later in the week same exact position for Spectrum. Long story short not very professional over the phone so I doubt customer service would be any better if allowed near my family. If needing reliable service just keep Spectrum
I have been with wisper for bout 4 years now and it's the worst ever they raised their prices without telling everyone and now some how my due date was changed and was not informed on that either why change a due date when I been with them that long and the worst service ever the wind blows my service goes out it rains my service goes out I can't sit and enjoy a movie without losing Internet or it freezing up yea I am hoping for another internet come thru my town soon it does I'm dropping these people....
My wife and I have had our email accounts with Wisper for several years at a cost of $2/mo for each account--a total of $4/mo. Wisper has now raised the cost to $10/mo per account--a total of $20/mo. That's a 500% increase. This is price gouging plain and simple as Wisper goes the extra mile in contributing to the current inflationary economy.
Well I want to start off by saying that they weren’t all bad until I moved and when I moved I asked all the neighbors around me who their providers are and they all stated whisper, well I tried to get whisper out and to reinstall my equipment and they said I am no longer in there “preferred” area so they kept charging my account even though nothing was being used and then tried to tell me that I broke contract because I made a complaint about the whole situation to customer support , then on top of that tried to charge my account $2000 dollars because of the breach of contract that they broke, and when I told them where they could shove it, they sent it to collections and now I have like 8 different debt collectors telling me I need to pay it or my credit will have a negative impact. the place is a damn joke, absolutely worst experience I’ve ever endured, get out while you can!! T-Mobile offers so much better internet for 50 bucks a month and no dropouts or service issues nothing but great service from them.
Service since Whisper Internet took over from Easynet has been better. Lately, we have been having alot of outages. Sometimes short, but this one now has been 2 days. They can't even tell us when they may be able to solve there problem.
Customer service is terrible and will not work with you. Internet is always going out. They threaten to charge you for things that are not your fault. They rarely answer the phones when I call. They over charge people too. I did the $95 plan and we werent even getting what we were paying for. It was supposed to be up to 100 but we were only get 50 or lower no matter what we did.
Absolute terrible ran company, I’ve had it for about 8 years it worked ok at first in the last year I’ve made appointments and taken off work and nobody shows up. No calls to say they aren’t showing up or anything. Always have an excuse, the bucket truck is down has been used on me 3 times, they always blame trees for being an issue yet it’ll work after a rainstorm then nothing so to them giving an excuse is easier than fixing their problems. I’d steer very clear if you can. I average .25mb download yes .25mb and they still charge 65 a month without a single credit or anything not to mention I’ve lost close to 1500 by taking off work 3 days and then not showing up.
This ISP is probably the most unreliable service in Southwest Missouri! I'm 5 miles from the clear line of sight tower and very frequently loose service or it drops down to old dial up speeds! My wife's law practice depends in reliable service and this is definitely not it! If your in the South or Southwest Missouri area or anywhere your considering Wisper you should definitely weight your other options. Starlink will be coming soon hopefully!
Stay away this internet provider customer service is shocking say one thing and do a othr tryed to phone up and sort got talked to like poo in hull I'd stay away
We have had it for 4 weeks and have had an outage every week. It is out again and no one is in on Sunday. Plus I was told previously if it our equipment it take a few weeks for someone to come service it.
We signed up for Wisper Internet about a month ago and couldn't be Happier. We got the 75 mb service for about the same price as Centurylink but Wisper actually works. We have has one small billing problem and Wisper actually let me talk to a Real Person. What a relief. They took care of the problem while i was on the Phone. Great Service and we Love the Internet Speed. Wondering why id didn't call sooner.
If you are looking for internet that works 10 percent of the time and slow when it does come on and then still get charged full price after going to the "best" plan they have ... look no further this is it .. worst excuse for an internet provider EVER!!
It only works great when it’s perfect weather outside, I mean that literally. When it’s too hot, rainy/stormy, snowing, it WILL, I repeat, WILL, go out. At the most random times, it goes out as well like right now, Aug. 6, 2022. Like what the heck could possibly be wrong. And then when it’s time to actually leave work, they do, instead of fixing the internet and working overtime like they are supposed too, so much for customers first.
Service goes down if the weather isn't perfect. Sometimes even a light rain is enough to to make it go out. The tower is literally across the street. Horrible bandwidth even after upgrading to $85 a month. We have no other choices and within the last year seen so many outages and issues with our connection. Also goes out at around 12:30am for no reason multiple times a month. I really on my phone hot spot most of the week because if it rains, we don't have service for at least 2 days. Can't wait till spectrum lays the fiber lines, because this is unacceptable
Ten year customer and disabled veteran. Whisper calls me and wants to “upgrade my system”. The instal team shows up. They insist to relocate router from where it’s always been. Instead of following the original cable routing from the previous Whisper install that was on a side of the house you can’t see from the road. They run the unsightly cable down my roof centerline shingles. Then down my shingles across my siding and thru the exterior wall visible roadside. Now I’ve got about two dozen new holes in my roof and siding. No visible attempts to seal the new holes in my roof and it’s been raining non stop since the instal. Bonus feature they unhooked all my entertainment systems that will not reach the new router location and left them unhooked. They left their old cables in a pile on my living room floor along with all the debri from boring new holes thru my wall. Good luck getting anyone at Whisper to address the damage. Nothing but lip service and no call from their damage claims department. Customers Beware! (Update 06 23 2022) Since it won’t let me reply to Whisper I’ll add it here. Whisper has had my information for over a month with 0 reply. Today 06 23 2022) they sent a tech by with 0 call to inform me they were coming. Evidently the “upgrade” antenna they installed that started all this is faulty to. He took pictures of this ridiculous instal. I refused to let him touch anything till I am contacted by management. It’s a shame since my service has been pretty good up till now.
internet is not good for gaming ping jumps too over 500 on reg basis cellphone hotspot is more reliable
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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