The worst connection
The worst connection is I ever had. 1 MBit it’s the best service which they have.

Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
Wisper Internet receives a mixed response from customers, with 55% expressing satisfaction while 31% report significant issues. Many reviewers appreciate the reliable service and consistent internet performance, noting that they have experienced no shutdowns or slow speeds.
Some customers feel that the service is worth the price, highlighting positive experiences with the internet quality. However, a substantial number of complaints focus on poor customer service, with reports of rude interactions and long wait times for support. Additionally, several users mention ongoing connectivity issues, including spotty service and inadequate speeds, leading to frustration. Overall, while Wisper has its advocates, the negative experiences regarding customer support and service reliability cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.4 | 686 | 100% | +2.4 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | 1.0 | 3 |
| Mar 25 | 2.3 | 3 |
| Apr 25 | 1.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | — | 0 |
| Jul 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Good reliable service”
“My experience with their customer service has been nothing short of frustr”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.4 out of 5 (fair) | 100 out of 100 | 3.5 out of 5 (good) | 2.9 out of 5 (fair) | 2.8 out of 5 (fair) | — | 686 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | 4.4 out of 5 (good) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.0 out of 5 (good) | — | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.5 out of 5 (good) | 4.0 out of 5 (good) | +3% | 175 |
Bottom line: Wisper Internet is #5 of 5 on overall rating in this group. On website & app, Wessex Internet scores higher (4.6 vs 2.8).
500 reviews of Wisper Internet. Filter by what matters to you.
The worst connection is I ever had. 1 MBit it’s the best service which they have.
We have had Hughesnet for the past two years. I have been very disappointed in there service. Always finding something to charge us for as well as constantly running out of data. We have had Wisper for less than a month now and I have been more than pleased with the service. Ever running out of internet and every time I’ve talked with someone they have been so nice and helpful. Would recommend Wisper to anyone!
First off, the price is outrageous! That's because they have a monopoly in our area. If you want internet, you have to use Whisper. And by the way, Whisper is a rather ironic name considering, that's exactly what you get for your money,, a whisper of internet service. Duke.
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Polarized pattern: few middle ratings. 55% of recent reviews are 4–5★ and 31% are 1–2★.
It's OK for streaming but when playing video games online it's not great all ways high latencies and package loss with lag can't play call of duty very well with that and to download updates for games take up 10hr or the hole day in Bluford, Illinois
So far, wisper bought taney net which I was with before hand. Had no reliability issues to speak of outside of weather conditions. Since wisper has taken over it has been very sub par service. I'm hoping things get better since this is pretty much my only option based on my geographical location.
Since wisper bought out easy net, the service is worse. There are more outages and nobody to call. With easy net, when there was an outage, they would send out an email telling about it and what they were doing. Easy net also had someone you could call about an outage. I pay for a higher speed service with wisper, but it is not any faster. Sometimes I feel it is worse than the slower speeds. A lot of buffering and down time since wisper took over. Not the best service, but not much alternatives where we live.
Updating as of 09/28/22- Have lowered my rating by one star. After multiple issues with speeds and realizing a discrepancy in billing, and after 3 weeks and some change of having to use my hotspot *once again* in order to do my job... I am now paying $20 more per month to get the speeds I was originally told I would be getting, when the previous internet company I was with transitioned into Wisper. They are giving me a "legacy discount" so that I am not paying $45 more for the "new speed", but the point is...this is not a "change" as they keep calling it, but it is what I was told in the beginning I would be receiving, at the same price that I had been paying. Also, while they are giving me a slight credit on my bill for those missing weeks of service, one of the techs even said they should be giving us a full month or even multiple months for the various issues we have faced--not to mention the fact that I have spent too many working hours and free time hours trying to resolve the situation, while also using up my hotspot data (and fyi, have had to be sure that I address the email to multiple people and departments, as it seems that there is a lack of cohesive communication between them). So, are we happy to be spending MORE to get what we were told we would have to begin with? No. Do I appreciate certain individuals' efforts within the company to help us? Absolutely! But do I truly trust that this company will do right by us in the end? Not really, no. I hope they can change my mind over time. I had to fight for this much and send follow-up after follow-up. Some of the action received today was too little and late, and as I said, we are now paying more to get what we were supposed to have had from the beginning. We are certainly aware that this is not the only service available anymore. Again, I appreciate the efforts of certain individuals, but as a company, I don't have a totally positive feeling about Wisper. Here's hoping there are rarely ever issues with the actual internet service again.
Joined Taneynet and now bought out by Wisper. Have had good service with both companies. Had a outage over the weekend and got it fixed today. (Tuesday) Called Wisper over the weekend and got someone in Joplin. Explained the situation and they directed me in the right direction. Talked to the tech support in Forsyth, Mo and he was very helpful. Sent someone out and found out it was a bad router. All it takes is a little patience. These people are only human and are short staffed due to people not wanting to work. It's a good company so have patience and give them a chance to prove themselves
So far the service is good after taking over from Patriot Broadband. I think price is a little high, but I understand that it costs to put up towers and obtain rights. But it's not like I didn't pay some installation fees to have it installed. Also paying monthly fees if I have problems at my house. But overall a good service.
Just lost service in last month. They were coming 11/8 Monday to reevaluate if we can access via radio Frequency. Waiting to hear results. Now, trying to reach electric company to get permit to mount receiver. If not, back to dish.
Wisper is the new owner of a system plagued by reception issues and outages mainly caused by lightning strikes. Shortly after taking over this occurred followed by 4 or 5 days of storms! When we have service, all works great. But many customers have decided they need to blame Wisper for all the old issues? I do not understand why people now days have 0 patients? Like 7 days could result in the end of their businesses, livelihoods or life’s? If 7 days without internet could cause any of the claims I read in an update email, I would suggest a change for all of them. Most of our lives are pretty long when compared with 7 days? Maybe a few new hobbies or things to do lists would lesson the destruction the 7 days supposedly caused? The rudeness and claims I read testified to how screwed up our Country truly has become. The insults and accusations I read were horrible, one even claiming to sue because their email was used without consent in the group update notice? I have news for whoever wrote that one, email addresses are public knowledge. The moment it’s created and used once, it’s out there for anyone to use. Who doesn’t spend hours cleaning junk Mail from their inbox whenever they use their email! People need to give these people a chance. They have plans to improve the system we have had and who doesn’t look forward to improvement? I for one welcome Wisper as a new owner with open arms! When the service is up, it works great and delivers faster service than any other provider in the area has. I pray Wisper can be the owner that solves or improves the weather related issues we have had in the past! Welcome to the Taneyville area Wisper!
Whisper just acquired Taneynet, and it was always getting better. Then Patriot broadband got Taneynet, and I had established a good line of communication with the owner, and they started to notify customers through Email about outages and repairs. That’s what I asked for. Then Whisper got Taneynet, and I’m part of that group, and we were given a few letters about the merger, billing change, ect, and that was fine. Then we had an outage. I called in, and got to a recording. NOT COOL!! I left a message, and I’m sure it wasn’t just me out, and we got NO note about an outage, or a repair, or how long it would be out. Again, NOT COOL! Internet is a Utility! Just like water and electric, start performing like it!
Service was down for 14 days straight, they finally get our whole area up and running again, and the signal quality is even worse then before. 1.5mbps down when you pay $100 mo. for 25mbps. It's a god damn joke. Oh, by the way, we've been down for 1/2 a month... where is that credit on the bill? Oh, we don't get one. Gotcha. I'll be reporting this to the BBB. I'm cancelling and getting cell hot spot service rather then deal with this scam crap.
Nice people helped me with what I was needing
I can't say the service has improved since Easy Net became Wisper. We still have slow service and sometimes very off and on. What I really dislike is that former Easy Net customers do not have anyone to contact other than the office during business hours Monday thru Friday for outages. If our service is out on the weekend we have to wait until Monday to report it.
Very good internet also works good when there is 5 people using the internet all at once still runs fast even when so many people are on it.
Whisper has always taken care of any issues I’ve had. I can leave an email, and it is addressed promptly. I like the ability to use email when reporting issues.
Easynet and now Wisper has been great each time we have called and reported an outage or a slowness in internet. Living in a rural area (although only 3 miles from Sedalia), our internet options are limited, but we have not hesitated to recommend to others. We do not work from home, so cannot speak to that aspect, but our high school age kids have had no issues where homework is concerned.
Service so far has been great!
Wisper Internet is a reliable high-speed internet service provider dedicated to delivering fast and stable connectivity to rural communities in the Midwest and beyond. The company offers a range of internet plans tailored to meet the varying needs of its customers, including options for light users, everyday streamers, and larger households that require higher bandwidth for activities such as gaming and 4K streaming. Targeting residential customers in rural areas, Wisper Internet ensures hassle-free connectivity with unlimited data and local support. By providing a variety of service packages, the company caters to different usage levels, from basic browsing to intensive online activities. Wisper Internet is committed to connecting underserved communities and enhancing their online experience.
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