
Wittner Shoes is an Australian online retailer specializing in women's footwear. With over a century of experience in the industry, the company offers a diverse selection of shoes, including leather boots, heels, wedges, and flats, designed to provide both style and comfort. Wittner prides itself on using premium, ethically-sourced materials, ensuring that each pair of shoes reflects innovative Australian design. Targeting fashion-conscious women, Wittner Shoes provides a user-friendly online shopping experience, including options for Buy Now, Pay Later and fast, free delivery on orders over $130. Customers can also benefit from the WittnerCo. loyalty program, which offers exclusive access to new designs and special deals. Overall, Wittner Shoes aims to deliver everyday luxury and accessibility through its thoughtfully curated range of women's shoes.
Wittner Shoes receives a mixed response from customers, with many praising the quality and comfort of their footwear, as well as the fast delivery service. Reviewers highlight their satisfaction with the fit and style of the shoes, often noting a great online shopping experience and quick dispatch times.
However, there are significant complaints regarding product quality, with some customers reporting issues like fraying soles and broken straps shortly after purchase. Additionally, dissatisfaction with customer service is a recurring theme, particularly concerning refund processes and mismatched sizes in orders. While many enjoy their purchases, the negative experiences related to service and product durability cannot be overlooked. Overall, Wittner Shoes has a positive reputation, but there are notable areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 5.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | 1.5 | 2 |
| Mar 24 | 5.0 | 1 |
| Apr 24 | 1.0 | 1 |
| May 24 | 3.7 | 3 |
| Jun 24 | — | 0 |
| Jul 24 | 2.0 | 1 |
| Aug 24 | 5.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 2.0 | 1 |
| Nov 24 | 3.0 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Shoes shipped day of purchase and got to me the next day”
“Having to pay for my own Refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shoes & Accessories.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: Wittner Shoes is #2 of 5 on overall rating in this group. On service, Red Run scores higher (5.0 vs 4.1).
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Wittner Shoes is an Australian online retailer specializing in women's footwear. With over a century of experience in the industry, the company offers a diverse selection of shoes, including leather boots, heels, wedges, and flats, designed to provide both style and comfort. Wittner prides itself on using premium, ethically-sourced materials, ensuring that each pair of shoes reflects innovative Australian design. Targeting fashion-conscious women, Wittner Shoes provides a user-friendly online shopping experience, including options for Buy Now, Pay Later and fast, free delivery on orders over $130. Customers can also benefit from the WittnerCo. loyalty program, which offers exclusive access to new designs and special deals. Overall, Wittner Shoes aims to deliver everyday luxury and accessibility through its thoughtfully curated range of women's shoes.
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